History of Consumer Goods and Services

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What has led to the expansion of business and trade?

Industrial revolution and development in international trade and commerce

What has affected the relationship between traders and consumers?

Well-organised sector of manufacturers and traders with better knowledge of markets

What has influenced the demand for goods and services by consumers?

Advertisements in television, newspapers, and magazines

What has led the consumers to think before making a purchase?

The production of the same item by many firms

What is the primary concern to be checked for the welfare of the public?

Glut of adulterated and sub-standard articles in the market

What is regarded as the 'Magna Carta' in the field of consumer protection in India?

The Consumer Protection Bill, 1986

What has made the principle of consumer sovereignty almost inapplicable?

A well organised sector of manufacturers and traders with better knowledge of markets

What is the primary purpose of the Consumer Protection Bill, 1986?

To regulate unfair trade practices and deficiencies in services

What is the role of Consumer Protection Councils in India?

To increase consumer awareness and guide consumers on filing cases

Which organization was the first consumer organization established in India?

Consumer Guidance Society of India (CGSI)

What is the jurisdiction of the District Consumer Disputes Redressal Commission (DCDRC) in India?

Cases valuing up to ₹10 million (US$130,000)

Which act led to the establishment of a widespread network of consumer forums and appellate courts all over India?

The Consumer Protection Bill, 1986

What is the role of State Consumer Disputes Redressal Commission (SCDRC) in India?

To deal with cases valuing up to ₹20 million (US$260,000)

What is the purpose of establishing Consumer Protection Councils at different levels in India?

To establish a network of consumer forums and appellate courts

Explore the historical development of consumer goods and services during the industrial revolution and international trade expansion, and how they catered to consumer needs. Learn about the organized sector of manufacturers, traders, and the availability of services like insurance, transport, electricity, housing, entertainment, finance, and banking.

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