Podcast
Questions and Answers
Which of the following is the MOST accurate example of kinesics in a healthcare setting?
Which of the following is the MOST accurate example of kinesics in a healthcare setting?
- A lab technician ensuring the workstation is clean and organized.
- A doctor adhering to the hospital's dress code.
- A phlebotomist maintaining a 2-foot distance while explaining the blood draw procedure.
- A nurse noticing a patient's furrowed brow and asking if they are in pain. (correct)
Tertiary healthcare facilities are characterized by basic medical services and short patient stays.
Tertiary healthcare facilities are characterized by basic medical services and short patient stays.
False (B)
Besides spoken words, what is another element involved in verbal communication as described by the sender-receiver-feedback loop?
Besides spoken words, what is another element involved in verbal communication as described by the sender-receiver-feedback loop?
feedback
Maintaining ________ involves proper hygiene and adhering to a professional dress code in a healthcare setting.
Maintaining ________ involves proper hygiene and adhering to a professional dress code in a healthcare setting.
Which clinical laboratory division primarily analyzes blood and blood-forming tissues?
Which clinical laboratory division primarily analyzes blood and blood-forming tissues?
Nonverbal communication accounts for approximately 20% of overall communication.
Nonverbal communication accounts for approximately 20% of overall communication.
A patient is visibly upset and refuses to make eye contact. Which key communication concept is MOST relevant in this scenario?
A patient is visibly upset and refuses to make eye contact. Which key communication concept is MOST relevant in this scenario?
Match the following personality traits with their descriptions:
Match the following personality traits with their descriptions:
Which of the following best describes the primary role of barber-surgeons during the Middle Ages?
Which of the following best describes the primary role of barber-surgeons during the Middle Ages?
Arteriotomy, a method of bloodletting, is considered a safe and routine procedure for modern phlebotomists.
Arteriotomy, a method of bloodletting, is considered a safe and routine procedure for modern phlebotomists.
Besides diagnostic testing and treatment monitoring, what is another modern application of phlebotomy?
Besides diagnostic testing and treatment monitoring, what is another modern application of phlebotomy?
In the 17th and 18th centuries, a ______ was used for venesection, which involved cutting a vein.
In the 17th and 18th centuries, a ______ was used for venesection, which involved cutting a vein.
Match the historical figure or group with their contribution to phlebotomy.
Match the historical figure or group with their contribution to phlebotomy.
Which of the following is NOT typically considered a required skill for phlebotomists?
Which of the following is NOT typically considered a required skill for phlebotomists?
What is the main difference between certification and licensure for phlebotomists?
What is the main difference between certification and licensure for phlebotomists?
Why is continuing education important for phlebotomists?
Why is continuing education important for phlebotomists?
Flashcards
Self-Confidence
Self-Confidence
Belief in one's abilities, qualities and judgement
Integrity
Integrity
Adherence to moral and ethical principles
Compassion
Compassion
Understanding and sharing the feelings of others
Self-Motivation
Self-Motivation
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Dependability
Dependability
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Ethical Behavior
Ethical Behavior
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Confidentiality
Confidentiality
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Verbal Communication
Verbal Communication
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Purpose of Phlebotomy
Purpose of Phlebotomy
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Humoral Theory
Humoral Theory
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Barber-Surgeons
Barber-Surgeons
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Venesection
Venesection
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Cupping
Cupping
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Leeching
Leeching
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Phlebotomy Certification
Phlebotomy Certification
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Phlebotomy Licensure
Phlebotomy Licensure
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Study Notes
- Phlebotomy's history can be traced back to 460-377 B.C. with Hippocrates' theory related to diseases stemming from excesses in bodily substances (blood, phlegm, black bile, yellow bile)
- Bloodletting was practiced in Egypt as early as 1400 B.C. using leeches
- In the Middle Ages (1210 A.D.), barber-surgeons organized into guilds
- Short Robe surgeons within these guilds performed bloodletting, wound surgery, cupping, leeching, shaving, and tooth extractions
- Long Robe surgeons carried out major surgeries and were identifiable by striped poles
- In the 17th-18th century, phlebotomy was regarded as a significant therapeutic intervention
- Lancets were employed for venesection which is cutting into a vein
- Excessive phlebotomy was a common practice at the time
Bloodletting Techniques
- Cupping involves using a heated suction cup on the skin
- Leeching involves using European medicinal leeches (Hirudo medicinalis)
- Arteriotomy involves partially cutting an artery, this is dangerous
- Scarification is the use of multiple-blade devices for superficial cutting
Phlebotomy Today
- Phlebotomy serves purposes such as diagnostic blood testing, treatment monitoring, blood donation for transfusions, and therapeutic interventions (e.g., polycythemia treatment)
- Venipuncture involves using a needle and syringe or collection system
- Capillary puncture involves using a lancet to collect small blood samples
Required Skills for Phlebotomists
- Manual dexterity
- Special communication skills
- Organizational skills
- Knowledge of laboratory specimen requirements
Official Recognition
- Certification is a voluntary form of recognition
- Licensure involves legal permission to practice
- Continuing Education is required for updated skills
Key Professional Traits for Patient-Client Interaction
- Recognizing diversity
- Professionalism
- Self-confidence
- Integrity
- Compassion
- Self-motivation
- Dependability
- Ethical behavior
- Confidentiality
Communication Skills
- Verbal communication uses spoken words and involves a sender-receiver-feedback loop
- Nonverbal communication includes body language and facial expressions, accounting for 80% of communication
- Communication barriers include language limitations, cultural diversity, emotions, age, and physical disabilities (e.g., hearing loss)
Key Communication Concepts
- Kinesics is the study of body language, including facial expressions and eye contact
- Proxemics is the study of personal space to maintain comfort zones
- Appearance refers to clean attire, proper hygiene, and a professional dress code
Healthcare Setting
- Inpatient facilities involve patients staying overnight or longer
- Outpatient facilities treat and discharge patients on the same day
Levels of Healthcare
- Primary healthcare includes rural health units and small clinics
- Secondary healthcare includes non-departmentalized hospitals treating symptomatic patients
- Tertiary healthcare includes large medical centers with advanced facilities
Clinical Laboratory Divisions
- Anatomical & Surgical Pathology includes histology, cytology, and cytogenetics
Clinical Analysis Areas (7 Divisions)
- Hematology deals with blood and blood-forming tissues, involving tests like hematocrit, hemoglobin, RBC/WBC count, and platelet count
- Coagulation studies clotting ability, including PT, APTT, D-Dimer, and Fibrinogen tests
- Clinical Chemistry analyzes blood chemicals, such as glucose, cholesterol, BUN, creatinine, ABG, and electrolytes
- Serology/Immunology studies blood serum and immune response, including tests for Anti-HIV, Hepatitis B surface antigen, and CRP
- Clinical Microscopy analyzes urinalysis and other body fluid tests, assessing pH, protein, glucose, ketones, and bilirubin
- Microbiology studies microorganisms in fluids/tissues, including blood culture, Gram staining, AFB, and Ova and Parasites
- Blood Bank (Immunohematology) focuses on blood transfusions, including ABO & Rh typing, crossmatching, and compatibility testing
STAT Lab & Reference Lab
- STAT Lab is for emergency testing
- Reference Lab is a large independent lab serving multiple facilities
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Description
Explore phlebotomy's origins from ancient Egypt to the Middle Ages, highlighting bloodletting's role and the practices of barber-surgeons. Learn about bloodletting techniques. Also learn about cupping, leeching and arteriotomy.