Herzberg's Two-Factor Theory Quiz
21 Questions
0 Views

Choose a study mode

Play Quiz
Study Flashcards
Spaced Repetition
Chat to Lesson

Podcast

Play an AI-generated podcast conversation about this lesson

Questions and Answers

Motivators lead to job satisfaction and can be found within the content of the work itself.

True (A)

Hygiene factors are sufficient on their own to create job satisfaction for employees.

False (B)

The absence of motivators results in employee dissatisfaction according to Herzberg's theory.

False (B)

Examples of hygiene factors include salary, supervision, and working conditions.

<p>True (A)</p> Signup and view all the answers

Herzberg's Two-Factor Theory suggests that improving hygiene factors alone will significantly enhance employee motivation.

<p>False (B)</p> Signup and view all the answers

Herzberg's model emphasizes the need for both motivators and hygiene factors to improve job satisfaction.

<p>True (A)</p> Signup and view all the answers

The original research for Herzberg's theory involved a large and diverse sample size.

<p>False (B)</p> Signup and view all the answers

The theory assumes that the same factors motivate all employees regardless of their individual differences.

<p>True (A)</p> Signup and view all the answers

What is one limitation of the sample used in the study related to Herzberg's Two-Factor Theory?

<p>It was limited to engineers and accountants. (D)</p> Signup and view all the answers

Herzberg's Two-Factor Theory indicates that job satisfaction and dissatisfaction are dependent on the same factors.

<p>False (B)</p> Signup and view all the answers

Name one criticism of Herzberg's Two-Factor Theory.

<p>Oversimplification or Lack of universal applicability.</p> Signup and view all the answers

Herzberg's Two-Factor Theory is still used as a valuable model for improving workplace __________.

<p>motivation</p> Signup and view all the answers

Match the following criticisms of Herzberg's Two-Factor Theory with their descriptions:

<p>Limited scope = Sample may not represent all professions Oversimplification = Assumes satisfaction and dissatisfaction are distinct Lack of universal applicability = Motivators and hygiene factors vary across cultures Application in practice = Still used to improve workplace motivation</p> Signup and view all the answers

Which of the following are considered motivators according to Herzberg's Two-Factor Theory?

<p>Recognition (D)</p> Signup and view all the answers

Hygiene factors can lead to job satisfaction.

<p>False (B)</p> Signup and view all the answers

What is one example of a hygiene factor?

<p>Salary</p> Signup and view all the answers

According to Herzberg, the presence of __________ factors does not motivate but their absence can demotivate.

<p>hygiene</p> Signup and view all the answers

Which of the following best describes the key distinction of Herzberg's theory?

<p>Only motivators can lead to satisfaction and motivation. (D)</p> Signup and view all the answers

What is one implication of Herzberg's Two-Factor Theory for managers?

<p>Managers should focus on both hygiene factors and motivators.</p> Signup and view all the answers

Match the following factors with their correct categories:

<p>Achievement = Motivator Salary = Hygiene factor Recognition = Motivator Working conditions = Hygiene factor</p> Signup and view all the answers

Herzberg’s research methodology used interviews to gather data.

<p>True (A)</p> Signup and view all the answers

Flashcards

Herzberg's Two-Factor Theory

This theory states that job satisfaction and dissatisfaction are influenced by separate factors, motivators, and hygiene factors.

Motivators

Factors related to the job's content that lead to satisfaction and motivation.

Hygiene Factors

Factors related to the work environment that can prevent dissatisfaction, but don't motivate.

Job Satisfaction

A feeling of contentment and fulfillment in one's work.

Signup and view all the flashcards

Job Dissatisfaction

A feeling of unhappiness or discontent about one's work.

Signup and view all the flashcards

Motivator Example

Examples are: achievement, recognition, responsibility, advancement, the work itself.

Signup and view all the flashcards

Hygiene Factor Example

Examples are: company policy, supervision, salary, safety, relationships with co-workers, working conditions.

Signup and view all the flashcards

Two-Factor Model's Focus

The theory emphasizes that both motivators and hygiene factors are important for a positive work environment.

Signup and view all the flashcards

Scope limitation

The study's findings might not apply to all professions or demographics, as it only involved engineers and accountants.

Signup and view all the flashcards

Oversimplification issue

The theory might oversimplify motivation, assuming that job satisfaction and dissatisfaction are separate and not interconnected.

Signup and view all the flashcards

Universal applicability?

The theory's motivators and hygiene factors may not apply to all cultures and societal environments.

Signup and view all the flashcards

Practical application

Despite its limitations, the theory is still useful for improving workplace motivation by identifying satisfaction and dissatisfaction factors.

Signup and view all the flashcards

Focus on motivators & hygiene factors

The model emphasizes that both motivators (job content) and hygiene factors (work environment) are important for a satisfying and motivating workplace.

Signup and view all the flashcards

Motivators (Intrinsic Factors)

These factors, when present, lead to job satisfaction and motivation. They are related to the work itself and one's sense of accomplishment.

Signup and view all the flashcards

Hygiene Factors (Extrinsic Factors)

These factors, when absent, lead to job dissatisfaction. They are related to the work environment and are typically considered maintenance factors.

Signup and view all the flashcards

Key Difference: Motivators vs. Hygiene Factors

While hygiene factors prevent dissatisfaction, they don't motivate employees. Only motivators can lead to satisfaction and increase motivation.

Signup and view all the flashcards

Examples of Motivators

Examples of motivators include achievement, recognition, the work itself, responsibility, advancement, and growth.

Signup and view all the flashcards

Examples of Hygiene Factors

Examples of hygiene factors include company policy, supervision, working conditions, salary, relationships with colleagues, status, and security.

Signup and view all the flashcards

Implications for Management

Managers should focus on both hygiene factors and motivators to create a positive work environment. Addressing dissatisfaction is crucial, but providing opportunities for growth and recognition is vital for long-term motivation.

Signup and view all the flashcards

Criticisms of Herzberg's Theory

The theory has been criticized for relying on self-reported data from interviews, which may be influenced by biases and opinions of the participants.

Signup and view all the flashcards

Study Notes

  • Herzberg's Two-Factor Theory posits that job satisfaction and dissatisfaction are influenced by separate sets of factors.

Motivators

  • Motivators are factors related to the content of the work itself.
  • These factors lead to job satisfaction and motivation.
  • Examples include achievement, recognition, responsibility, advancement, and the work itself.
  • When these motivators are present and adequate, employees feel satisfied and motivated.
  • When absent, they do not lead to dissatisfaction but rather a neutral state.

Hygiene Factors

  • Hygiene factors are related to the working environment and context.

  • These factors can prevent job dissatisfaction but do not lead to motivation on their own.

  • Examples include company policy, supervision, salary, safety, relationships with co-workers, and working conditions.

  • When hygiene factors are inadequate or poor, employees experience dissatisfaction.

  • Adequate hygiene factors prevent dissatisfaction but don't motivate employees in the absence of motivators.

  • The key distinction is that hygiene factors prevent dissatisfaction, but do not create satisfaction or motivation. Conversely, motivators foster satisfaction and motivation.

  • Herzberg's theory emphasizes the importance of enriching jobs with motivators to foster employee satisfaction and motivation.

  • Improving hygiene factors is crucial to alleviate dissatisfaction but won't enhance motivation.

  • The model suggests a focus on both motivators and hygiene factors to create a positive work environment and improve job satisfaction.

  • The theory implies that focusing solely on enhancing hygiene factors will not lead to significant improvements in employee motivation.

  • This theory has been influential in the field of organizational psychology and workplace motivation. It encourages managers to look beyond simply addressing dissatisfaction to motivating employees through challenges, recognition, and growth opportunities.

  • Criticisms include its reliance on self-report questionnaires, potentially biasing results, and a limited sample size in the original research. The model also assumes that the same factors motivate all employees regardless of individual differences or cultural contexts, which is a potentially too broad generalization.

Studying That Suits You

Use AI to generate personalized quizzes and flashcards to suit your learning preferences.

Quiz Team

Description

Test your understanding of Herzberg's Two-Factor Theory, focusing on motivators and hygiene factors that influence job satisfaction and dissatisfaction. Explore how these elements affect employee motivation and the workplace environment.

More Like This

Use Quizgecko on...
Browser
Open
Browser
Browser