Podcast
Questions and Answers
Dental care is fully covered under the Ontario Health Insurance Plan (OHIP).
Dental care is fully covered under the Ontario Health Insurance Plan (OHIP).
False
A person needs to be physically present in Ontario for at least 200 days in a 12-month period to be covered by OHIP.
A person needs to be physically present in Ontario for at least 200 days in a 12-month period to be covered by OHIP.
False
The five principles of Canadian Medicare are: public administration, comprehensiveness, universality, portability, and accessibility.
The five principles of Canadian Medicare are: public administration, comprehensiveness, universality, portability, and accessibility.
True
Disease rehabilitation is one of the four goals of health care.
Disease rehabilitation is one of the four goals of health care.
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A medical laboratory technologist is a career in alternative medicine.
A medical laboratory technologist is a career in alternative medicine.
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The placebo effect is irrelevant in healthcare as it has no real impact on a patient's health.
The placebo effect is irrelevant in healthcare as it has no real impact on a patient's health.
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In a double-blind study, neither the participants nor the researchers know who is receiving the actual treatment or the placebo.
In a double-blind study, neither the participants nor the researchers know who is receiving the actual treatment or the placebo.
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Active listening only requires attending to the patient's words, ignoring any non-verbal cues.
Active listening only requires attending to the patient's words, ignoring any non-verbal cues.
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Showing disengagement is a key element of effective listening.
Showing disengagement is a key element of effective listening.
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Paraphrasing is a technique used in active listening, such as asking, 'So, you're saying you feel overwhelmed at work?'
Paraphrasing is a technique used in active listening, such as asking, 'So, you're saying you feel overwhelmed at work?'
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Beneficence means respecting a patient's right to make their own choices regarding their healthcare.
Beneficence means respecting a patient's right to make their own choices regarding their healthcare.
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Justice in healthcare ethics refers to ensuring equal access to care and fair allocation of resources.
Justice in healthcare ethics refers to ensuring equal access to care and fair allocation of resources.
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In the activity-passivity model of the doctor-patient relationship, the patient makes all the main decisions.
In the activity-passivity model of the doctor-patient relationship, the patient makes all the main decisions.
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A patient asking for another doctor's opinion is an example of the mutual-participation model of the doctor patient relationship.
A patient asking for another doctor's opinion is an example of the mutual-participation model of the doctor patient relationship.
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When a patient shows admiration towards a doctor and has high trust, this is called a negative transference.
When a patient shows admiration towards a doctor and has high trust, this is called a negative transference.
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Counter-transference is when the doctor shows their emotions and experiences onto the patient.
Counter-transference is when the doctor shows their emotions and experiences onto the patient.
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Closed-ended questions encourage detailed and descriptive responses.
Closed-ended questions encourage detailed and descriptive responses.
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A healthcare interview might involve a patient who is 'joyful'.
A healthcare interview might involve a patient who is 'joyful'.
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Asking 'Do you have a temperature?' is an example of an open-ended question.
Asking 'Do you have a temperature?' is an example of an open-ended question.
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It is not important to remain calm when interviewing an emotional patient.
It is not important to remain calm when interviewing an emotional patient.
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Mental health issues, substance abuse, and financial situations are examples of sensitive topics that may arise in the interview.
Mental health issues, substance abuse, and financial situations are examples of sensitive topics that may arise in the interview.
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When interviewing a talkative patient, it is best to let them continue talking without any interruptions.
When interviewing a talkative patient, it is best to let them continue talking without any interruptions.
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An example of a closed-ended question is: 'What have you tried to manage your symptoms so far?'
An example of a closed-ended question is: 'What have you tried to manage your symptoms so far?'
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Asking an evasive patient direct questions is a recommended strategy to gaining their trust.
Asking an evasive patient direct questions is a recommended strategy to gaining their trust.
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Study Notes
Unit 3 Review
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Health Care Systems (Canadian vs. American): Differences exist between Canadian and American healthcare systems. Canada has a universal healthcare system (Medicare) while the US system is more varied.
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Canadian Healthcare System: Medicare's five principles include public administration, comprehensiveness, universality, portability, and accessibility. The four goals of Canadian healthcare are health promotion, disease prevention, detection/treatment, and rehabilitation. The average healthcare cost per person in Canada is $6,299. OHIP coverage specifics include Canadian citizenship/immigration status, permanent residency in Ontario and physical presence for 153 days within a 12-month period.
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Healthcare Coverage (Canada): Covered items by OHIP include dental care, prescription drugs, eye care, and therapy. Various items are not covered.
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Healthcare Careers (Western Medicine): Significant careers in conventional medicine include doctors, registered nurses, pharmacists, and medical laboratory technologists.
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Alternative/Complementary Medicine: A list of various alternative and complementary medicine types is required for the study, but it's not provided in the text.
Active Listening
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Definition: Active listening involves attending to the patient, being mindful of their emotional state, and supporting them through verbal and nonverbal communication skills.
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Elements: Five key elements of active listening include paying attention, providing feedback, demonstrating engagement, avoiding judgment, and responding thoughtfully.
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Examples: Specific examples of active listening techniques such as paraphrasing, asking questions, and empathizing are provided.
Healthcare Ethics
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Autonomy: Respecting a patient's right to make decisions about their healthcare. This is a fundamental principle of healthcare ethics.
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Beneficence: Prioritizing the patient's needs and acting in their best interest; this ethical principle takes priority over the family's or other people's needs.
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Nonmaleficence: Intentionally avoiding harm to the patient and recognizing limitations.
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Justice: Fairness in healthcare delivery and resource distribution.
Doctor-Patient Relationship Models
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Activity-Passivity: A model where the doctor guides the patient, common in the relationship between parents and children.
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Guidance-Cooperation: A model seen between a doctor and a teenage patient where the doctor guides the patient but both are equal partners in the engagement.
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Mutual-Participation: A model of doctor-patient relationship where doctors and patients have equal partnership and understanding.
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Consumer: A model wherein the doctor acts as a service provider, akin to the consumer seeking to be served.
Transference
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Positive Transference: The patient develops positive feelings towards the doctor (admiration, trust).
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Negative Transference: The patient develops negative feelings towards the doctor (anger, distrust).
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Dependent Transference: The patient becomes overly reliant on the doctor for decision-making or emotional support.
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Countertransference: The doctor transfers their own feelings or experiences onto the patient.
Patient Interviews
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Open-ended/Closed-ended Questions: Open-ended questions encourage detailed responses, while closed-ended questions elicit short, "yes" or "no" answers. Examples demonstrating these are provided including how patients have been feeling, concerns and managing their health.
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Interview Types: Different patient types (talkative, quiet, anxious, angry, depressed, non-complaint, confused, overly detailed, uncooperative, fearful, evasive, emotional) require adaptations in interview techniques.
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Sensitive Topics: Mental health issues, substance abuse, sexual health, domestic violence, end-of-life care are sensitive topics that may need careful consideration and adapted techniques during patient interviews.
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Interview Components: Valid and valuable interview information includes creating a safe, private environment to build trust with the patient, asking open-ended questions, actively listening to the patient, paying attention to non-verbal cues, and respecting the patient's beliefs and values.
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Description
Test your knowledge on the principles of Canadian Medicare, healthcare careers, and the techniques of effective communication in patient care. This quiz addresses key concepts like the placebo effect, active listening, and the goals of health care. Perfect for students in health care courses or those interested in medical practices.
