Health Services Management: Definition of Management

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Questions and Answers

In the context of epidemiological services, which of the following skills would be most crucial for Jaber to achieve his goal of improving quality?

  • Conceptual skills (correct)
  • Interpersonal skills
  • Controlling skills
  • Technical skills

According to Katz, which of the following skills is essential for a manager to possess in order to achieve effectiveness?

  • Customer-responsive skills
  • Entrepreneurial skills
  • Technical skills
  • Administrative skills (correct)

Which of the following roles is Jaber likely to assume as an epidemiological manager in a community hospital?

  • First-line manager (correct)
  • Top manager
  • Figurehead
  • Liaison

What is the primary goal of Jaber as an epidemiological manager in a community hospital?

<p>To enhance the effectiveness of services (A)</p> Signup and view all the answers

Which of the following skills is not one of the three essential skills proposed by Katz?

<p>Entrepreneurial skills (D)</p> Signup and view all the answers

What is the primary role of a manager in a community hospital, according to Katz?

<p>To lead and motivate staff (D)</p> Signup and view all the answers

Which of the following authors is not associated with the concept of public health foundations?

<p>Katz, R. (D)</p> Signup and view all the answers

What is the primary focus of a manager in a community hospital, according to the competency concept?

<p>To improve the effectiveness of services (B)</p> Signup and view all the answers

Which of the following skills is most relevant to a manager's role as a negotiator?

<p>Interpersonal skills (C)</p> Signup and view all the answers

What is the primary role of a middle manager in a community hospital, according to Katz?

<p>To plan and organize services (D)</p> Signup and view all the answers

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