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Health Services Management Quiz

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Questions and Answers

What is the primary role of a spokesperson in an organization?

To communicate the organization's message to outsiders (correct)

To identify new business opportunities

To allocate resources to different activities

To negotiate agreements with other parties

Which of the following managerial roles involves dealing with unexpected events?

Resource allocator

Disturbance handler (correct)

Negotiator

Entrepreneur

What are the three essential skills outlined by Katz that a manager must possess?

Human, technical, and conceptual skills (correct)

Leadership, management, and entrepreneurial skills

Negotiation, resource allocation, and communication skills

Time management, decision-making, and problem-solving skills

Which level of management requires conceptual skills?

Top managers Signup and view all the answers

What determines the range of tasks performed by a health services manager?

The scope of their responsibilities Signup and view all the answers

What is a competency in the context of management?

A skill or ability to perform a certain function Signup and view all the answers

Which of the following is NOT a role of a manager?

Motivator Signup and view all the answers

What is the primary role of a resource allocator in an organization?

To allocate resources to different activities Signup and view all the answers

Which level of management requires technical skills?

Lower-level managers Signup and view all the answers

What is the primary role of an entrepreneur in an organization?

To identify new business opportunities and take risks Signup and view all the answers