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Health Services Management 414 is offered at Jazan University.
True
Management theory is solely based on observations about how the process of managing people and things occurs in the real world.
False
Classical Approach (CA) is one of the three approaches for classifying management theories.
True
Dr. Mohammed Almalki is the author of the book 'Theories of Management'.
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The concept of management theory is derived from the experiences and observations of managers and theorists.
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Non-Classical Approach (NCA) is not one of the three approaches for classifying management theories.
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The book 'Theories of Management' was published in 2023.
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Management theories are not valuable tools for managers and workers.
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The three approaches for classifying management theories include Classical, Non-Classical, and Modern Approach.
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The College of Public Health & Tropical Medicine is located at Jazan University.
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Frederick Taylor developed the Scientific Management Theory during the Renaissance
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The Classical Management Approach emerged during the Information Age
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Henry Ford implemented classical scientific management through the assembly line
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Taylor's work focused on standardizing tasks and increasing productivity through time studies and worker training
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The Four Principles of Scientific Management include deciding how employees complete tasks, choosing and training employees, supervising and communicating with employees, and dividing work equally among workers
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Henri Fayol's Administrative Principles Theory emerged around the same time as Scientific Management
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The Industrial Revolution led to a decrease in productivity and sales
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Employees were often dissatisfied with working conditions and lacked necessary training during the emergence of the Classical Management Approach
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Managers sought solutions to improve productivity and work efficiency during the emergence of the Classical Management Approach
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Productivity and sales improved due to the invention of machines and mass production
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Administrative Principles Theory by Fayol emphasizes the need for a flexible organizational structure that can adapt to changing environments.
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Fayol's 14 Principles of Management include the principle of 'Unity of Command', which states that an employee should receive orders from only one superior.
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Max Weber's Bureaucratic Organization Theory focuses on creating a more informal and flexible organizational structure.
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Classical Approach to management neglected the human side and the socio-psychological aspect of the organization, leading to its ineffectiveness in a changing world.
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Transition to Non-Classical Theories in management was driven by the need to engage workers and inspire managers.
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Human Relations Theory evolved from the Hawthorne Studies, which focused on the impact of wage incentives on employee motivation.
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The Hawthorne Studies concluded that worker motivation is primarily influenced by formal written records and job appointments based on competence.
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The main focus of the Hawthorne Studies was to research people's behavior in groups and its impact on individuals in the workplace.
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According to the text, the Human Relations Theory emphasizes the importance of prioritizing worker satisfaction.
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The results of the Hawthorne Studies highlighted the significant impact of workers' attitudes and informal work groups on motivation in the workplace.
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Study Notes
- Administrative Principles Theory by Fayol: managers have limited resources, need specific roles (management functions) to manage work and workers.
- Fayol's Five Functions of Management: Planning, Organizing, Commanding, Leading, and Controlling.
- Fayol's 14 Principles of Management: Division of Work, Balancing authority and responsibility, Discipline, Unity of Command, Unity of Direction, Subordination of Individual Interests, Remuneration, Degree of Centralization, Hierarchy Chain, Order, Equity, Stability of Tenure, Initiative, and Esprit de Corps.
- Development of Bureaucratic Organization Theory by Max Weber: a more formalized and rigid organizational structure, criticism of managers running businesses like families, became dominant model for organizations.
- Characteristics of Bureaucratic Organization: formal hierarchy, management by rules and regulations, division of work, impersonal relationship between managers and employees, competence-based job appointments, formal written records.
- Classical Approach to management did not function well in a changing world, neglected human side and the socio-psychological aspect of the organization.
- Transition to Non-Classical Theories: new world of business required engaging workers and inspirational managers, employee engagement increased emotional and intellectual connection between employees and their workplace.
- Human Relations Theory: emphasizes the need to prioritize satisfaction among workers, evolved from Hawthorne Studies, concluded human behavior, workers' attitudes, and the informal work group contribute to worker motivation.
- Hawthorne Studies: research on people's behavior in groups and its impact on individuals in the workplace, conducted by Elton Mayo between 1924 and 1932, focused on wage incentives to motivate employees.
- Hawthorne Studies results: concluded that human behavior, workers' attitudes, and the informal work group contribute to worker motivation, people desire to be part of a supportive team.
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Description
Test your knowledge of management theories in the context of health services management. This quiz covers the theories discussed by Dr. Mohammed Almalki in Health Services Management 414 at Jazan University.
