HCA 301: Adaptive Organizational Theories, Contingency Theory
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Questions and Answers

What is the primary goal of the organization according to the Contingency Theory?

  • To maximize profits regardless of the environment
  • To ensure employee satisfaction
  • To maintain a hierarchical structure
  • To achieve optimal form depending on the environment (correct)

What is a key characteristic of organizations according to Chaos Theory?

  • Hierarchical command and control
  • Complexity and self-adaptation (correct)
  • Predictability and stability
  • Linearity and rigid structure

What is implied by the concept of environment in Contingency Theory?

  • Only the physical surroundings of the organization
  • People, objects, and ideas outside the organization that influence it (correct)
  • The organization's products and services
  • The organization's internal structure and operations

What is a limitation of traditional industrial notions of organizations according to Chaos Theory?

<p>They are not effective in complex, high-stakes environments (A)</p> Signup and view all the answers

What is a key principle of organizations implied by Chaos Theory?

<p>Flexibility, fluidity, speed of adaptability, and cultural sensitivity (C)</p> Signup and view all the answers

What type of systems are often cited as examples of Chaos Theory?

<p>Natural systems such as meadows or ponds (D)</p> Signup and view all the answers

What is the main idea behind human relations theory?

<p>To encourage staff participation in decision making and idea contribution (A)</p> Signup and view all the answers

What is the term for the tendency of people to perform better when given special attention?

<p>Hawthorne effect (B)</p> Signup and view all the answers

What is the name of the company where Elton Mayo conducted his famous studies?

<p>Western Electric Company (C)</p> Signup and view all the answers

According to human relations theory, what is one of the desires of people?

<p>To have personal fulfilment (D)</p> Signup and view all the answers

Who wrote 'Managing health services organizations and systems'?

<p>Longest, B.B., Rakich, J.S., &amp; Darr, K. (D)</p> Signup and view all the answers

What is the name of the theory that views organizations as adaptive systems?

<p>Adaptive Organizational Theory (C)</p> Signup and view all the answers

What is a system in the context of organizational theories?

<p>Interrelated parts arranged in a unified whole (C)</p> Signup and view all the answers

What is the primary role of a manager in a system?

<p>To integrate information and resources from the environment and coordinate the work of the organization (B)</p> Signup and view all the answers

What is the input stage of the healthcare organization as an open system?

<p>Human, financial, and material resources (A)</p> Signup and view all the answers

What is the purpose of a healthcare organization?

<p>To treat illness, restore function, provide rehabilitation, and protect or promote wellness (A)</p> Signup and view all the answers

What type of system is a healthcare organization?

<p>Open system (B)</p> Signup and view all the answers

What is the output stage of the healthcare organization as an open system?

<p>Treat illness, restore function, provide rehabilitation, and protect or promote wellness (C)</p> Signup and view all the answers

In a simple organizational structure, what are the two main components?

<p>Strategic apex and operating core (A)</p> Signup and view all the answers

What is a characteristic of a machine bureaucracy?

<p>Separate specialized departments (C)</p> Signup and view all the answers

In a professional bureaucracy, what is the distinguishing feature of the operating core?

<p>Groups of professionals (A)</p> Signup and view all the answers

What term did Mintzberg use to describe executive management?

<p>Strategic apex (C)</p> Signup and view all the answers

Who described five classic organizational structures?

<p>Mintzberg (A)</p> Signup and view all the answers

What is the term used to describe the individuals who help standardize and improve the work?

<p>Techno-structure (C)</p> Signup and view all the answers

What is an essential characteristic of an organizational culture?

<p>Unstated 'rules of the game' held by members of the organization (C)</p> Signup and view all the answers

What is a subculture within a healthcare environment?

<p>A group that has shared experiences or like interests and values (D)</p> Signup and view all the answers

According to Cooke and Lafferty, what is the focus of a constructive or positive organizational culture?

<p>Self-actualization, humanism, affiliation, and achievement (C)</p> Signup and view all the answers

What is the primary purpose of strategic planning in an organization?

<p>To project the organization's goals and activities into the future (A)</p> Signup and view all the answers

What is the level at which strategic planning is typically undertaken in an organization?

<p>Board level (D)</p> Signup and view all the answers

What is a characteristic of strategic planning in an organization?

<p>It is an ongoing process (B)</p> Signup and view all the answers

Which of the following organisational structures is described by Mintzberg as adaptive to change?

<p>Adhocracy (A)</p> Signup and view all the answers

What is the main focus of complexity theory in healthcare management?

<p>Considering every aspect of the system as it interacts and adapts to change (D)</p> Signup and view all the answers

What is the role of individual contributions in organisational theories that consider the organisation as a total system?

<p>Individuals are valued for their unique contributions to the organisation (A)</p> Signup and view all the answers

What is the characteristic of healthcare systems that makes complexity theory particularly useful?

<p>Unpredictability and complexity (A)</p> Signup and view all the answers

What is the implication of chaos theory for organisational structures?

<p>The drive to create permanent organisational structures is doomed to fail (B)</p> Signup and view all the answers

What is the significance of every encounter between a patient and health professional in complexity theory?

<p>It is a source of information for a possible solution to problems (D)</p> Signup and view all the answers

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