36 Questions
What is the primary goal of the organization according to the Contingency Theory?
To achieve optimal form depending on the environment
What is a key characteristic of organizations according to Chaos Theory?
Complexity and self-adaptation
What is implied by the concept of environment in Contingency Theory?
People, objects, and ideas outside the organization that influence it
What is a limitation of traditional industrial notions of organizations according to Chaos Theory?
They are not effective in complex, high-stakes environments
What is a key principle of organizations implied by Chaos Theory?
Flexibility, fluidity, speed of adaptability, and cultural sensitivity
What type of systems are often cited as examples of Chaos Theory?
Natural systems such as meadows or ponds
What is the main idea behind human relations theory?
To encourage staff participation in decision making and idea contribution
What is the term for the tendency of people to perform better when given special attention?
Hawthorne effect
What is the name of the company where Elton Mayo conducted his famous studies?
Western Electric Company
According to human relations theory, what is one of the desires of people?
To have personal fulfilment
Who wrote 'Managing health services organizations and systems'?
Longest, B.B., Rakich, J.S., & Darr, K.
What is the name of the theory that views organizations as adaptive systems?
Adaptive Organizational Theory
What is a system in the context of organizational theories?
Interrelated parts arranged in a unified whole
What is the primary role of a manager in a system?
To integrate information and resources from the environment and coordinate the work of the organization
What is the input stage of the healthcare organization as an open system?
Human, financial, and material resources
What is the purpose of a healthcare organization?
To treat illness, restore function, provide rehabilitation, and protect or promote wellness
What type of system is a healthcare organization?
Open system
What is the output stage of the healthcare organization as an open system?
Treat illness, restore function, provide rehabilitation, and protect or promote wellness
In a simple organizational structure, what are the two main components?
Strategic apex and operating core
What is a characteristic of a machine bureaucracy?
Separate specialized departments
In a professional bureaucracy, what is the distinguishing feature of the operating core?
Groups of professionals
What term did Mintzberg use to describe executive management?
Strategic apex
Who described five classic organizational structures?
Mintzberg
What is the term used to describe the individuals who help standardize and improve the work?
Techno-structure
What is an essential characteristic of an organizational culture?
Unstated 'rules of the game' held by members of the organization
What is a subculture within a healthcare environment?
A group that has shared experiences or like interests and values
According to Cooke and Lafferty, what is the focus of a constructive or positive organizational culture?
Self-actualization, humanism, affiliation, and achievement
What is the primary purpose of strategic planning in an organization?
To project the organization's goals and activities into the future
What is the level at which strategic planning is typically undertaken in an organization?
Board level
What is a characteristic of strategic planning in an organization?
It is an ongoing process
Which of the following organisational structures is described by Mintzberg as adaptive to change?
Adhocracy
What is the main focus of complexity theory in healthcare management?
Considering every aspect of the system as it interacts and adapts to change
What is the role of individual contributions in organisational theories that consider the organisation as a total system?
Individuals are valued for their unique contributions to the organisation
What is the characteristic of healthcare systems that makes complexity theory particularly useful?
Unpredictability and complexity
What is the implication of chaos theory for organisational structures?
The drive to create permanent organisational structures is doomed to fail
What is the significance of every encounter between a patient and health professional in complexity theory?
It is a source of information for a possible solution to problems
Test your knowledge on Adaptive Organizational Theories, specifically the Contingency Theory, which explains how organizations adapt to their environment to enhance performance. Learn how the theory was developed to improve organizational structure and its role in the environment. Prepare for your HCA 301 exam with this quiz!
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