Hawthorne Experiment and Interpersonal Perspective Study Quiz

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Which perspective of management theories focuses on improving productivity through understanding human behavior at work?

Administrative View

Classical Theories

Scientific Management

Behavioral Theories (correct)

Which management theory emphasizes rational thinking and scientific methods to enhance individual staff capacity?

Behavioral Theories

Administrative View

Scientific Management (correct)

Classical Theories

In the context of management theories, what does the term 'classical' refer to?

Traditional and long-established concepts (correct)

Modern and dynamic views

Experimental and unproven methods

Acceptance of new ideas only

Which management theory emphasizes the importance of operational efficiency for the entire organization as a whole?

Administrative View Signup and view all the answers

Who emphasized the human dimension of work in the management theories?

Behavioral Theorists Signup and view all the answers

Which management approach believes that understanding motivation, group dynamics, and expectations can enhance productivity?

Behavioral Theories Signup and view all the answers

Which perspective proposed by Maslow and McGregor emphasizes the importance of human relations in improving employee performance?

Interpersonal Perspective Signup and view all the answers

What did the Hawthorne Experiment reveal about the impact of management interaction on employee productivity?

It increases productivity Signup and view all the answers

Which theory focuses on applying mathematical and statistical models to aid in management decision-making?

Quantitative Theory Signup and view all the answers

Which theory is mainly concentrated on individual attitudes and behaviors to motivate employees for productivity improvement?

Classical Theory Signup and view all the answers

What foundational concept did the Interpersonal Perspective provide for the behavioral view of human relations?

Impact of management interaction on employee performance Signup and view all the answers

In what context did Quantitative Theory originate according to the text?

During the Second World War Signup and view all the answers

Which managerial function involves evaluating and correcting the work groups/teams to ensure they are working towards common goals?

Controlling Signup and view all the answers

What does the process of controlling involve for a manager?

Determining the next action plan Signup and view all the answers

Which aspect is NOT an aim of controlling as a managerial function?

Creating a new vision for the organization Signup and view all the answers

In management theories, what does evolution refer to?

The growth and development of management practices over time Signup and view all the answers

Why is studying the evolution of management theories important?

To adapt to changing times and practices Signup and view all the answers

Which theoretical perspective focuses on customer satisfaction and people's conduct at work?