Hawthorne Experiment and Interpersonal Perspective Study Quiz
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Questions and Answers

Which perspective of management theories focuses on improving productivity through understanding human behavior at work?

  • Administrative View
  • Classical Theories
  • Scientific Management
  • Behavioral Theories (correct)
  • Which management theory emphasizes rational thinking and scientific methods to enhance individual staff capacity?

  • Behavioral Theories
  • Administrative View
  • Scientific Management (correct)
  • Classical Theories
  • In the context of management theories, what does the term 'classical' refer to?

  • Traditional and long-established concepts (correct)
  • Modern and dynamic views
  • Experimental and unproven methods
  • Acceptance of new ideas only
  • Which management theory emphasizes the importance of operational efficiency for the entire organization as a whole?

    <p>Administrative View</p> Signup and view all the answers

    Who emphasized the human dimension of work in the management theories?

    <p>Behavioral Theorists</p> Signup and view all the answers

    Which management approach believes that understanding motivation, group dynamics, and expectations can enhance productivity?

    <p>Behavioral Theories</p> Signup and view all the answers

    Which perspective proposed by Maslow and McGregor emphasizes the importance of human relations in improving employee performance?

    <p>Interpersonal Perspective</p> Signup and view all the answers

    What did the Hawthorne Experiment reveal about the impact of management interaction on employee productivity?

    <p>It increases productivity</p> Signup and view all the answers

    Which theory focuses on applying mathematical and statistical models to aid in management decision-making?

    <p>Quantitative Theory</p> Signup and view all the answers

    Which theory is mainly concentrated on individual attitudes and behaviors to motivate employees for productivity improvement?

    <p>Classical Theory</p> Signup and view all the answers

    What foundational concept did the Interpersonal Perspective provide for the behavioral view of human relations?

    <p>Impact of management interaction on employee performance</p> Signup and view all the answers

    In what context did Quantitative Theory originate according to the text?

    <p>During the Second World War</p> Signup and view all the answers

    Which managerial function involves evaluating and correcting the work groups/teams to ensure they are working towards common goals?

    <p>Controlling</p> Signup and view all the answers

    What does the process of controlling involve for a manager?

    <p>Determining the next action plan</p> Signup and view all the answers

    Which aspect is NOT an aim of controlling as a managerial function?

    <p>Creating a new vision for the organization</p> Signup and view all the answers

    In management theories, what does evolution refer to?

    <p>The growth and development of management practices over time</p> Signup and view all the answers

    Why is studying the evolution of management theories important?

    <p>To adapt to changing times and practices</p> Signup and view all the answers

    Which theoretical perspective focuses on customer satisfaction and people's conduct at work?

    <p>Behavioral Theories</p> Signup and view all the answers

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