Move Your Bus Ch 27
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Questions and Answers

What did the author do due to the staff member's incomplete work?

  • Reset her deadlines
  • Ignored the issue
  • Provided her with additional support
  • Wrote her up (correct)
  • What was the staff member's reaction after being written up?

  • She accepted her mistake
  • She sought further advice from management
  • She complained about it (correct)
  • She took immediate action to improve
  • What advice does the author give regarding handling issues with colleagues?

  • Ignore the issue to maintain harmony
  • Complain to different colleagues
  • Directly address the person involved (correct)
  • Seek general advice from the staff
  • How did the staff member's behavior affect the organization according to the author?

    <p>It created a negative atmosphere</p> Signup and view all the answers

    Which strategy does the author suggest to prevent carrying burdens in the workplace?

    <p>Being respectful and resolving issues directly</p> Signup and view all the answers

    What can result from holding on to unresolved issues in the workplace?

    <p>A feeling of being weighed down</p> Signup and view all the answers

    What misconception did the staff member have regarding her discussions with colleagues?

    <p>She believed it would drum up support for her issues</p> Signup and view all the answers

    What does Grandma Abigail's proverb suggest when facing a problem?

    <p>Go directly to the source of the problem.</p> Signup and view all the answers

    What is the recommended way to start a conversation about a problem with someone?

    <p>Express feelings without blame.</p> Signup and view all the answers

    Why is it unwise to share problems with everyone on the staff?

    <p>It shifts negativity onto others unnecessarily.</p> Signup and view all the answers

    What is an appropriate action if someone feels uncomfortable addressing a problem directly?

    <p>Avoid mentioning the situation entirely.</p> Signup and view all the answers

    What was Drew's initial reaction to the damaged bus?

    <p>To gather the team for a group discussion.</p> Signup and view all the answers

    What is described as the 'absolute worst' way to handle a problem?

    <p>Spread the problem among colleagues.</p> Signup and view all the answers

    Who did Drew suspect might be responsible for the condition of the bus?

    <p>Rufus, known for his reckless behavior.</p> Signup and view all the answers

    Why did the narrator find a particular teacher's behavior irritating?

    <p>She constantly complained to her colleagues.</p> Signup and view all the answers

    Study Notes

    Handling Workplace Issues

    • Directly address the problem with the individual involved rather than discussing it with others.
    • Start the conversation by acknowledging and respecting the individual.
    • When confronting a coworker, explain how their actions have made you feel, without accusing them of wrongdoing.
    • Speak to the person directly, instead of spreading the issue to colleagues.
    • Avoid burdening others with your problems.
    • If you choose not to handle the situation professionally, do not share it with others.
    • Going to others with your issues can negatively impact the work environment and create unnecessary stress for your colleagues.
    • The most effective way to handle a workplace issue is to address it directly with the person involved.
    • Be respectful, get to the point, and resolve the problem.
    • Holding onto issues can hinder progress and create a negative atmosphere for others.

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    Description

    Test your knowledge on effective strategies for addressing workplace issues directly with colleagues. This quiz covers best practices for communication, respect, and professionalism when confronting problems in the workplace. Learn how to foster a positive work environment.

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