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15 Questions

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Move Your Bus Ch 27

Created by

@Tree Of Life Christian Academy

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Questions and Answers

What did the author do due to the staff member's incomplete work?

Reset her deadlines

Ignored the issue

Provided her with additional support

Wrote her up (correct)

What was the staff member's reaction after being written up?

She accepted her mistake

She sought further advice from management

She complained about it (correct)

She took immediate action to improve

What advice does the author give regarding handling issues with colleagues?

Ignore the issue to maintain harmony

Complain to different colleagues

Directly address the person involved (correct)

Seek general advice from the staff

How did the staff member's behavior affect the organization according to the author?

It created a negative atmosphere Signup and view all the answers

Which strategy does the author suggest to prevent carrying burdens in the workplace?

Being respectful and resolving issues directly Signup and view all the answers

What can result from holding on to unresolved issues in the workplace?

A feeling of being weighed down Signup and view all the answers

What misconception did the staff member have regarding her discussions with colleagues?

She believed it would drum up support for her issues Signup and view all the answers

What does Grandma Abigail's proverb suggest when facing a problem?

Go directly to the source of the problem. Signup and view all the answers

What is the recommended way to start a conversation about a problem with someone?

Express feelings without blame. Signup and view all the answers

Why is it unwise to share problems with everyone on the staff?

It shifts negativity onto others unnecessarily. Signup and view all the answers

What is an appropriate action if someone feels uncomfortable addressing a problem directly?

Avoid mentioning the situation entirely. Signup and view all the answers

What was Drew's initial reaction to the damaged bus?

To gather the team for a group discussion. Signup and view all the answers

What is described as the 'absolute worst' way to handle a problem?

Spread the problem among colleagues. Signup and view all the answers

Who did Drew suspect might be responsible for the condition of the bus?

Rufus, known for his reckless behavior. Signup and view all the answers

Why did the narrator find a particular teacher's behavior irritating?

She constantly complained to her colleagues. Signup and view all the answers

Study Notes

Handling Workplace Issues

Directly address the problem with the individual involved rather than discussing it with others.
Start the conversation by acknowledging and respecting the individual.
When confronting a coworker, explain how their actions have made you feel, without accusing them of wrongdoing.
Speak to the person directly, instead of spreading the issue to colleagues.
Avoid burdening others with your problems.
If you choose not to handle the situation professionally, do not share it with others.
Going to others with your issues can negatively impact the work environment and create unnecessary stress for your colleagues.
The most effective way to handle a workplace issue is to address it directly with the person involved.
Be respectful, get to the point, and resolve the problem.
Holding onto issues can hinder progress and create a negative atmosphere for others.

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Description

Test your knowledge on effective strategies for addressing workplace issues directly with colleagues. This quiz covers best practices for communication, respect, and professionalism when confronting problems in the workplace. Learn how to foster a positive work environment.