10 Questions
Salon owners are encouraged to create official policies and procedures laid out in a manual for all employees to review.
True
Robert Barbosa, owner of Salon Escape, kept all of his staff members after attending Summit Salon Business College.
False
According to Dorys Belanger, at Au Premier Experts Cheveux, mutual respect, clear expectations, and a common goal are important for maintaining a harmonious team.
True
Salon owners are advised to have regular and constructive staff meetings according to the text.
True
Problems never arise in a salon environment according to the text.
False
In the industry, it's rare to experience conflicts and disagreements among stylists and staff.
False
According to Stephanie MacFarlane, tension in the salon does not affect clients.
False
Doreen Belliveau suggests avoiding resolving conflicts in a friendly manner.
False
MacFarlane recommends salon owners to create a set of values alone without consulting the team.
False
At Salon Resource Group's locations, the organizational vision is based on five key values known as PRIDE.
True
Learn how to handle disagreements effectively in the beauty industry to pave the way for success. Gain insight into managing conflicts and negative attitudes in the workplace for a harmonious and productive environment.
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