Questions and Answers
What is the Guest Accounting Module?
What do Folio Types control?
All financial updates.
What is the purpose of an Individual folio?
To keep track of financial transactions of the guest.
What does a Master folio apply to?
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A Non guest is someone registered at the hotel.
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What can an Employee change?
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What is the Semi Permanent status used for?
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What is the function of Control folios?
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What is indicated by Posting to Accounts?
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What is a Source document?
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What does the House Limit refer to?
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What is the purpose of a Front Office Audit?
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What does NAP stand for?
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What does the Ledger Summary Report present?
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What is included in the Revenue Center Report?
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Study Notes
Guest Accounting Module
- Central system for creating electronic bills; integrates with PMS (Property Management System) for folios.
- Essential for tracking guest transactions, including financial updates and reservations.
Folio Types
- Manages financial updates and transactions related to individual and group guests.
- Individual folios track each guest's financial activity, while master folios consolidate charges for groups or conventions.
Non-Guest Accounts
- Allows individuals not registered at the hotel to make charges, enhancing customer flexibility.
Employee Accounts
- Specific accounts permit employees to adjust charges or apply discounts on certain services.
Semi-Permanent Accounts
- Designed to monitor accounts receivable; enables hotels to extend credit to guests on a temporary basis.
Control Folios
- Establish internal controls by associating all revenue charges with a designated control folio for tracking purposes.
Posting to Accounts
- Charges can be posted automatically to folios via interface, or manually, ensuring accurate billing.
Source Document
- Acts as backup documentation for every charge applied to a guest's account.
House Limit
- Set authorization required for guests to make additional charges; limits are established for defined timeframes during their stay.
Front Office Audit
- Simplifies the posting process for room and tax charges; often achieved with a single button press.
NAP (Night Audit Reports)
- Comprehensive reports generated at night to summarize daily financial activities within the hotel.
Ledger Summary Report
- Provides a detailed overview of both guest and non-guest transactions, including all charges, credits, and debits.
Revenue Center Report
- Consolidates all cash transactions, charges, and payoffs attributed to individual revenue centers in the hotel.
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Description
This quiz covers the essential aspects of the Guest Accounting Module, focusing on electronic billing systems and their integration with Property Management Systems (PMS). It discusses individual and group folio types, non-guest accounts, employee accounts, and control folios, providing a comprehensive understanding of hotel financial management.
