Podcast
Questions and Answers
Which of the following is NOT a core characteristic of a group?
Which of the following is NOT a core characteristic of a group?
- Formal organizational structure (correct)
- Shared identity
- Common goals
- Interdependence
What is the phenomenon known as 'social loafing' in group dynamics?
What is the phenomenon known as 'social loafing' in group dynamics?
- Individuals become more competitive in a group setting, trying to outperform each other.
- Individuals tend to conform to group norms regardless of personal beliefs.
- Individuals tend to put in less effort when working as part of a group compared to individually. (correct)
- Individuals exert more effort when working in a group than alone.
Which of the following phenomena describes a situation where a group's decision-making process becomes overly focused on achieving consensus, potentially leading to poor decisions?
Which of the following phenomena describes a situation where a group's decision-making process becomes overly focused on achieving consensus, potentially leading to poor decisions?
- Social loafing
- Group shift
- Norming
- Groupthink (correct)
What is the primary difference between a task group and a command group within an organization?
What is the primary difference between a task group and a command group within an organization?
In the context of group dynamics, 'role perception' refers to:
In the context of group dynamics, 'role perception' refers to:
Which of the following is NOT a stage in Tuckman's Stages of Group Development?
Which of the following is NOT a stage in Tuckman's Stages of Group Development?
Which of the following best describes the concept of 'group cohesiveness'?
Which of the following best describes the concept of 'group cohesiveness'?
Which of the following group decision-making methods involves generating a wide range of ideas without criticism or judgment?
Which of the following group decision-making methods involves generating a wide range of ideas without criticism or judgment?
What distinguishes a formal group from an informal group?
What distinguishes a formal group from an informal group?
During which stage of group development do members develop close relationships and a sense of camaraderie?
During which stage of group development do members develop close relationships and a sense of camaraderie?
What is a key characteristic of the 'storming' stage in group development?
What is a key characteristic of the 'storming' stage in group development?
Which type of group is primarily formed by individuals reporting to a specific manager?
Which type of group is primarily formed by individuals reporting to a specific manager?
In the group development model, which stage follows the 'forming' stage?
In the group development model, which stage follows the 'forming' stage?
Which group is formed for a specific objective and may cross organizational boundaries?
Which group is formed for a specific objective and may cross organizational boundaries?
What primary purpose defines an interest group?
What primary purpose defines an interest group?
What is the final stage of group development called?
What is the final stage of group development called?
What is the primary strategic challenge organizations face according to the content?
What is the primary strategic challenge organizations face according to the content?
What is one characteristic of leadership as opposed to management?
What is one characteristic of leadership as opposed to management?
What does performance excellence lead to according to the content?
What does performance excellence lead to according to the content?
Which statement reflects the concept of non-sanctioned leadership mentioned in the content?
Which statement reflects the concept of non-sanctioned leadership mentioned in the content?
What do organizations focus on to enhance human productivity according to the content?
What do organizations focus on to enhance human productivity according to the content?
How does leadership purportedly cope with change?
How does leadership purportedly cope with change?
What aspect does effective management improve according to the content?
What aspect does effective management improve according to the content?
Which phrase best encapsulates the essence of the leadership role in an organization?
Which phrase best encapsulates the essence of the leadership role in an organization?
Which of the following traits is considered the most important for effective leaders according to the Big Five personality framework?
Which of the following traits is considered the most important for effective leaders according to the Big Five personality framework?
What relationship was found between leaders’ assertiveness and effectiveness?
What relationship was found between leaders’ assertiveness and effectiveness?
Which trait is strongly related to a leader's self-efficacy?
Which trait is strongly related to a leader's self-efficacy?
Why is emotional intelligence particularly crucial for effective leadership?
Why is emotional intelligence particularly crucial for effective leadership?
Which of the following traits is NOT always associated with effective leadership?
Which of the following traits is NOT always associated with effective leadership?
Which combination of traits best characterizes effective leaders according to the discussed framework?
Which combination of traits best characterizes effective leaders according to the discussed framework?
How do conscientiousness and openness to experience relate to leadership?
How do conscientiousness and openness to experience relate to leadership?
What is a potential outcome of leaders scoring high on assertiveness?
What is a potential outcome of leaders scoring high on assertiveness?
What is a key characteristic that contributes to the attractiveness of cohesive groups to their members?
What is a key characteristic that contributes to the attractiveness of cohesive groups to their members?
Which of the following strategies is NOT recommended to encourage group cohesiveness?
Which of the following strategies is NOT recommended to encourage group cohesiveness?
How does communication contribute to group cohesion?
How does communication contribute to group cohesion?
What is the primary reason why cohesive groups are more likely to achieve their goals?
What is the primary reason why cohesive groups are more likely to achieve their goals?
What is a potential negative consequence of group decision-making?
What is a potential negative consequence of group decision-making?
How do diverse backgrounds influence group decision-making?
How do diverse backgrounds influence group decision-making?
What is a potential by-product of group decision-making that could hinder reaching high-quality solutions?
What is a potential by-product of group decision-making that could hinder reaching high-quality solutions?
Which of these options is the MOST impactful factor influencing the likelihood of a group decision being successfully implemented?
Which of these options is the MOST impactful factor influencing the likelihood of a group decision being successfully implemented?
What is the main focus of the Module 3 curriculum in the context of Organizational Behaviour?
What is the main focus of the Module 3 curriculum in the context of Organizational Behaviour?
Which leadership theory emphasizes the personal qualities of a leader to inspire followers?
Which leadership theory emphasizes the personal qualities of a leader to inspire followers?
What are the stages of Kurt Lewin's change model?
What are the stages of Kurt Lewin's change model?
What type of conflict is characterized by disagreements over policies, procedures, and resources?
What type of conflict is characterized by disagreements over policies, procedures, and resources?
Which method combines ABC Analysis with prioritizing tasks based on their significance?
Which method combines ABC Analysis with prioritizing tasks based on their significance?
Which type of negotiation is characterized by a win-lose approach?
Which type of negotiation is characterized by a win-lose approach?
In terms of time management, the Eisenhower method is aimed at distinguishing tasks by their:
In terms of time management, the Eisenhower method is aimed at distinguishing tasks by their:
Which of the following describes a self-managed work team?
Which of the following describes a self-managed work team?
What is a common pitfall in conflict management according to the conflict resolution process?
What is a common pitfall in conflict management according to the conflict resolution process?
What is the importance of the 'status' concept within group dynamics?
What is the importance of the 'status' concept within group dynamics?
Which process is NOT a part of the five-step negotiation process?
Which process is NOT a part of the five-step negotiation process?
Which of the following components is NOT typically included in Human Resource Management objectives?
Which of the following components is NOT typically included in Human Resource Management objectives?
Which factor significantly influences the effectiveness of delegation in a team setting?
Which factor significantly influences the effectiveness of delegation in a team setting?
Which quality is essential for an HR manager in practicing strategic human resource management?
Which quality is essential for an HR manager in practicing strategic human resource management?
Flashcards
Group Dynamics
Group Dynamics
The social process by which people interact in small groups.
Social Loafing
Social Loafing
A tendency among individuals to exert less effort in collective tasks.
Role Conflict
Role Conflict
A situation where an individual faces different role expectations.
Cohesiveness
Cohesiveness
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Norms
Norms
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Group Think
Group Think
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Cross Functional Teams
Cross Functional Teams
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Virtual Team
Virtual Team
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Multi-skilling
Multi-skilling
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Leadership vs Management
Leadership vs Management
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Employee Productivity
Employee Productivity
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Non-sanctioned Leadership
Non-sanctioned Leadership
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Vision Communication
Vision Communication
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Performance Excellence
Performance Excellence
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Organizational Growth Challenge
Organizational Growth Challenge
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Global Business Environment
Global Business Environment
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Accomplishment
Accomplishment
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Formal Groups
Formal Groups
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Informal Groups
Informal Groups
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Command Group
Command Group
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Task Group
Task Group
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Stages of Group Development
Stages of Group Development
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Forming Stage
Forming Stage
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Storming Stage
Storming Stage
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Group Cohesiveness
Group Cohesiveness
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Outsider Discrimination
Outsider Discrimination
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Group Goals
Group Goals
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Conformity Pressure
Conformity Pressure
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Enhanced Productivity
Enhanced Productivity
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Decision-Making Process
Decision-Making Process
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Diverse Backgrounds
Diverse Backgrounds
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Internal Conflicts
Internal Conflicts
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Big Five Personality Traits
Big Five Personality Traits
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Extraversion
Extraversion
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Leader Emergence
Leader Emergence
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Leader Effectiveness
Leader Effectiveness
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Conscientiousness
Conscientiousness
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Openness to Experience
Openness to Experience
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Emotional Intelligence (EI)
Emotional Intelligence (EI)
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Empathy
Empathy
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Types of Groups
Types of Groups
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Roles in Groups
Roles in Groups
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Group Shift
Group Shift
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Group Decision-Making Techniques
Group Decision-Making Techniques
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Individual vs Group vs Team
Individual vs Group vs Team
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Types of Teams
Types of Teams
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Leadership Theories
Leadership Theories
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Change Management
Change Management
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Conflict Management
Conflict Management
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Human Resource Management (HRM)
Human Resource Management (HRM)
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Study Notes
Course Information
- Distance Learning Course: 2024-25
- Certified Professional in Cooperative Banking
- Level II
- Module 3: Organizational Behaviour and Human Resource Management
- Year: 2024
Contact Information
- Centre for Professional Excellence in Cooperatives (C-PEC) of Bankers Institute of Rural Development (BIRD)
- Sector-H, LDA Colony, Kanpur Road, Lucknow – 226 012, INDIA
- Phone: +91-522-2421799
- Email: [email protected]
- Homepage: http://bird-cpec.in/, www.birdlucknow.in
Table of Contents (Unit 1)
- Objectives
- Introduction
- What is ‘Group Dynamics’?
- Affiliation
- Security
- Esteem
- Power
- Identity
- Accomplishment
- Types of Groups
- Stages of Group Development
- Role
- Norms
- Status
- Size
- Cohesiveness
- Effects of Cohesiveness
- Group Decisions
- Group think
- Group shift
- Group Decision-making techniques
- Individual Vs Group Vs Team
- Understanding teams
- Types of teams in an organization
- Problem-solving teams
- Self-managed work teams
- Cross-functional teams
- Virtual teams
- Individual Vs Group Vs Team
- Team efficacy
- Turning individuals into team players
- Shaping team behaviour
- Key words
- Terminal Questions (MCQs)
Table of Contents (Unit 2)
- Objectives
- Introduction
- Leaders and Managers
- Leadership Theories
- Charismatic Leadership
- Transformational Leadership
- Transformational Leadership versus Charismatic Leadership
- Coaching / Mentoring / Counseling
- Coaching
- Mentoring
- Counseling
- Change Management
- Costs and Benefits
- Resistance to Change
- Possible tactics for change agents to succeed
- Kurt Lewin's change model
- Unfreeze
- Change
- Refreeze
- Force field analysis
- Kotter's Eight-step Plan for Implementing Change
- Action Research
- Organizational Development
- Objective of OD
- Organizational self-renewal
- Understanding organizations
- Modern development
- Groups of Interventions
- Creating a culture for change
- Stimulating a culture of innovation
- Creating a learning culture
- Creating a culture for change
- ОСТАРАСЕ
- Openness
- Confrontation
- Trust
- Authenticity
- Proaction
- Autonomy
- Collaboration
- Experimenting
- Key words
- Terminal Questions (MCQs)
Table of Contents (Unit 3)
- Objectives
- Introduction
- Process of Conflict
- Stage I- Potential Opposition or Incompatibility
- Communication
- Structure
- Personality variables
- Stage II Cognition and Personalization
- Stage III: Intentions
- Competing
- Collaborating
- Compromising
- Avoiding
- Accommodating
- Stage IV: Behaviour
- Stage V: Outcomes
- Functional outcomes
- Stage I- Potential Opposition or Incompatibility
- Types of conflict
- Substantive Conflict
- Emotional Conflict
- Levels of conflict
- Intrapersonal
- Interpersonal conflict
- Inter group
- Intra organizational
- Inter organizational
- Conflict Resolution
- Conflict Management
- Introduction to Negotiation
- Distributive Negotiation
- Distributive negotiation strategies
- Distributive negotiation tactics
- Integrative Negotiation
- Integrative negotiation strategies
- Integrative bargaining tactics
- Negotiation process
- Individual differences in negotiation effectiveness
- Third party
- Key words
- Terminal Questions (MCQs)
Table of Contents (Unit 4)
- Objectives
- Introduction
- Setting Priorities and Goals
- ABC Analysis
- ABC Analysis plus Pareto Analysis
- The Eisenhower Method
- POSEC method
- Implementing goals
- Task list organization
- Task lists are often prioritized
- Potential difficulties with "to-do lists"
- Time Management Systems
- Time wasters
- Delegation
- Ten Time Management Myths
- Introduction to Stress management
- Fight- or Flight
- Skills to Manage Stress
- Four Common Types of Stress
- Time stress
- Anticipatory stress
- Situational stress
- Encounter stress
- Four Common Types of Stress
- Toffler's Stability Zones
- Zones
- Transactional Models of Stress and Coping
- Primary Appraisal
- Secondary Appraisal
- Coping Efforts
- Key words
- Terminal Questions (MCQs)
Table of Contents (Unit 5)
- Objectives
- Introduction
- Personnel Management Vs Human Resource Management
- Evolution of HRM
- Difference between Personnel Management and Human Resources Management
- Objectives of HRM
- HR Systems Approach
- Some Key Aspects of The Systems Approach
- Talent Management
- Image & Qualities of A HR Manager
- Responsibilities of A HR Manager
- Strategic HR Management
- HRM & Environmental Pressure
- The 4 C's Model for Evaluation of HR Processes
- HRM Policies
- Knowledge Management
- Seven S Model
- Let us sum up
- Key words/concepts
- Check your progress questions
- Terminal questions
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