Questions and Answers
What is the initial step for Local 1403 bargaining employees to initiate a grievance?
Who is responsible for discussing and reviewing the grievance submitted by Local 1403 employees?
What information must be included in the grievance form when it is completed by the grievant at Step 2?
In a class grievance, what is required if the employees are not considered an identifiable unit?
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Who are the designated representatives for accepting grievances at Step 2?
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What happens if a grievance is not processed within the appropriate time limits?
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Which of the following is a required component of the grievance form for Local 1403 bargaining employees?
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At what point can the grievant drop the grievance?
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What is the final action required if a grievance reaches the final step outlined in the CBA?
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What must the Supervisor’s Memorandum of Grievance Information form include?
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Who is eligible to use the grievance procedure established by AO 7-18?
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What is a class grievance?
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What is the primary responsibility of supervisors when an employee brings a problem to them?
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What does the grievance process aim to achieve?
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What initial step should an employee take if they have a grievance?
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How can most grievances be resolved according to the outlined procedures?
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Which of the following must be known by employees with a grievance?
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Which of the following statements about the grievance filing procedure is true?
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Study Notes
Career Service Grievance Overview
- Grievance procedures are available for eligible employees not under a collective bargaining agreement (CBA) or who choose the grievance process in AO 7-18.
- Selection of the grievance procedure must be made using the Employee Standard Grievance Form, which is binding.
Class Grievance Details
- A class grievance involves disputes affecting multiple employees within a bargaining unit.
- All employees and classifications involved must be named unless belonging to an identifiable homogeneous unit (e.g., all Lieutenants).
General Grievance Process
- Employees should understand the grievance policy, AO 7-18, and relevant CBA for accurate procedures.
- Grievance process aims for sound resolutions based on the working intent of current agreements.
- Supervisors are responsible for addressing employee problems.
- Most grievances can be resolved at the first step (verbal grievance) if both parties engage in good faith dialogue.
- Filing and processing procedures must follow the steps and timelines in the applicable CBA or AO 7-18.
Step-by-Step Grievance Procedure
- Employees should initially discuss grievances with their immediate supervisor (Step 1) within a designated timeframe.
- For Local 1403 bargaining employees, the grievance is initiated electronically via the e-Grievance application.
- Supervisors for Local 100 and Local 199 employees must complete a Supervisor’s Memorandum of Grievance Information to document issue resolution efforts.
Filing Grievances in Writing
- If unresolved, grievances must be formalized in writing (Step 2) using the Employee Grievance form.
- Local 1403 employees submit this form electronically, while others submit it to a Bureau Supervisor.
- The completed form must detail the grievance specifics, including rules or articles violated, and desired remedies.
- For class grievances, all employees must be listed unless part of a homogeneous unit.
Grievance Processing
- Designated representatives at the Division level are Battalion Chiefs and Bureau OICs/Supervisors for Step 2 grievances, with Division Chiefs/Managers and Assistant Chiefs/Directors handling Step 3.
- Grievances are processed within timeframe stipulations in the respective CBA or AO 7-18, allowing for permitted time extensions.
- If the grievance isn’t processed within time limits, it will follow the terms set in the applicable CBA.
- Grievants can discontinue the process at any step.
Final Steps and Appeals
- If unresolved by the final step, the original grievance is to be hand-delivered or sent electronically to Labor Relations.
- Option for an appeal exists if a satisfactory resolution isn’t reached following the grievance procedure as outlined in the CBA or AO 7-18.
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Description
This quiz covers the grievance procedures available for eligible employees, including those not under a collective bargaining agreement. Learn about class grievances, the general grievance process, and the importance of understanding relevant policies and procedures.