I-K-20 Grievance Procedure 02/11/2020

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Questions and Answers

What is the initial step for Local 1403 bargaining employees to initiate a grievance?

Submit the grievance through the e-Grievance application (correct)

Write a formal letter to Labor Relations

Hand-deliver the grievance to the Division Chief

Complete the Supervisor’s Memorandum of Grievance Information form

Who is responsible for discussing and reviewing the grievance submitted by Local 1403 employees?

The employee’s immediate supervisor (correct)

The Bureau Supervisor

The Battalion Chief

The Division Chief/Manager

What information must be included in the grievance form when it is completed by the grievant at Step 2?

A signature from the employee's colleagues

The employee's work history

Only the supervisor's recommendations

A detailed description of the grievance and impacted rules (correct)

In a class grievance, what is required if the employees are not considered an identifiable unit?

All affected employees must be individually named Signup and view all the answers

Who are the designated representatives for accepting grievances at Step 2?

Battalion Chiefs and Bureau OICs/Supervisors Signup and view all the answers

What happens if a grievance is not processed within the appropriate time limits?

The grievance shall proceed according to the applicable CBA Signup and view all the answers

Which of the following is a required component of the grievance form for Local 1403 bargaining employees?

A complete account of the events leading to the grievance Signup and view all the answers

At what point can the grievant drop the grievance?

At any step in the grievance process Signup and view all the answers

What is the final action required if a grievance reaches the final step outlined in the CBA?

The original grievance will be hand-delivered to Labor Relations Signup and view all the answers

What must the Supervisor’s Memorandum of Grievance Information form include?

Supervisor’s efforts to resolve the issue and relevant facts Signup and view all the answers

Who is eligible to use the grievance procedure established by AO 7-18?

Employees not covered by a collective bargaining agreement or those who elect the grievance procedure Signup and view all the answers

What is a class grievance?

A grievance that concerns two or more identifiable employees within a bargaining unit Signup and view all the answers

What is the primary responsibility of supervisors when an employee brings a problem to them?

To resolve employee problems brought to their attention Signup and view all the answers

What does the grievance process aim to achieve?

Sound resolutions based on the working intent of the current agreement Signup and view all the answers

What initial step should an employee take if they have a grievance?

Discuss the matter with their immediate supervisor Signup and view all the answers

How can most grievances be resolved according to the outlined procedures?

At the first step if both parties make a good faith effort Signup and view all the answers

Which of the following must be known by employees with a grievance?

The working intent of the agreement related to the grievance Signup and view all the answers

Which of the following statements about the grievance filing procedure is true?

It should be in accordance with the steps outlined in the appropriate CBA or AO 7-18 Signup and view all the answers

Study Notes

Career Service Grievance Overview

Grievance procedures are available for eligible employees not under a collective bargaining agreement (CBA) or who choose the grievance process in AO 7-18.
Selection of the grievance procedure must be made using the Employee Standard Grievance Form, which is binding.

Class Grievance Details

A class grievance involves disputes affecting multiple employees within a bargaining unit.
All employees and classifications involved must be named unless belonging to an identifiable homogeneous unit (e.g., all Lieutenants).

General Grievance Process

Employees should understand the grievance policy, AO 7-18, and relevant CBA for accurate procedures.
Grievance process aims for sound resolutions based on the working intent of current agreements.
Supervisors are responsible for addressing employee problems.
Most grievances can be resolved at the first step (verbal grievance) if both parties engage in good faith dialogue.
Filing and processing procedures must follow the steps and timelines in the applicable CBA or AO 7-18.

Step-by-Step Grievance Procedure

Employees should initially discuss grievances with their immediate supervisor (Step 1) within a designated timeframe.
For Local 1403 bargaining employees, the grievance is initiated electronically via the e-Grievance application.
Supervisors for Local 100 and Local 199 employees must complete a Supervisor’s Memorandum of Grievance Information to document issue resolution efforts.

Filing Grievances in Writing

If unresolved, grievances must be formalized in writing (Step 2) using the Employee Grievance form.
Local 1403 employees submit this form electronically, while others submit it to a Bureau Supervisor.
The completed form must detail the grievance specifics, including rules or articles violated, and desired remedies.
For class grievances, all employees must be listed unless part of a homogeneous unit.

Grievance Processing

Designated representatives at the Division level are Battalion Chiefs and Bureau OICs/Supervisors for Step 2 grievances, with Division Chiefs/Managers and Assistant Chiefs/Directors handling Step 3.
Grievances are processed within timeframe stipulations in the respective CBA or AO 7-18, allowing for permitted time extensions.
If the grievance isn’t processed within time limits, it will follow the terms set in the applicable CBA.
Grievants can discontinue the process at any step.

Final Steps and Appeals

If unresolved by the final step, the original grievance is to be hand-delivered or sent electronically to Labor Relations.
Option for an appeal exists if a satisfactory resolution isn’t reached following the grievance procedure as outlined in the CBA or AO 7-18.

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Description

This quiz covers the grievance procedures available for eligible employees, including those not under a collective bargaining agreement. Learn about class grievances, the general grievance process, and the importance of understanding relevant policies and procedures.