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Questions and Answers
What is one of the primary factors favoring standardization in global marketing strategies?
What is one of the primary factors favoring standardization in global marketing strategies?
Which factor is associated with adaptation or differentiation in global marketing strategies?
Which factor is associated with adaptation or differentiation in global marketing strategies?
Which statement best describes glocalization in marketing strategies?
Which statement best describes glocalization in marketing strategies?
Which of the following is a consequence of localized competition in global marketing?
Which of the following is a consequence of localized competition in global marketing?
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What does centralized management in global marketing typically favor?
What does centralized management in global marketing typically favor?
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What is a key aspect of defining a brand's target customer?
What is a key aspect of defining a brand's target customer?
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What does the term 'Brand Promise' refer to?
What does the term 'Brand Promise' refer to?
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Which of the following best describes the goal of global marketing strategies?
Which of the following best describes the goal of global marketing strategies?
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Which company tagline represents a clear brand promise?
Which company tagline represents a clear brand promise?
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What is the 'Reason to Believe' in a brand positioning statement?
What is the 'Reason to Believe' in a brand positioning statement?
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What is the first step in the process of marketing analysis?
What is the first step in the process of marketing analysis?
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What are the criteria for good market segments?
What are the criteria for good market segments?
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What is the main benefit of smart targeting in market segments?
What is the main benefit of smart targeting in market segments?
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Which of the following is NOT a type of target market segment mentioned?
Which of the following is NOT a type of target market segment mentioned?
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What does positioning of a product refer to?
What does positioning of a product refer to?
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What is a potential downside of managing a large number of market segments?
What is a potential downside of managing a large number of market segments?
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What is an example of an 'Advantage' target market segment?
What is an example of an 'Advantage' target market segment?
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What is the implication of having fewer market segments for a company?
What is the implication of having fewer market segments for a company?
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Which of the following is NOT a common reason for product failure?
Which of the following is NOT a common reason for product failure?
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What component is essential for a product's successful market positioning?
What component is essential for a product's successful market positioning?
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What characteristic is important for a global brand according to market guidelines?
What characteristic is important for a global brand according to market guidelines?
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Which of the following best describes packaging's role in product marketing?
Which of the following best describes packaging's role in product marketing?
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How does a strong brand benefit a company?
How does a strong brand benefit a company?
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What is a fundamental aspect of product innovation?
What is a fundamental aspect of product innovation?
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Which of the following assists in distinguishing a company from its competitors?
Which of the following assists in distinguishing a company from its competitors?
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Which factor is NOT associated with the design and quality decisions of a product?
Which factor is NOT associated with the design and quality decisions of a product?
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What is one of the main functions of packaging in marketing?
What is one of the main functions of packaging in marketing?
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Which pricing strategy involves setting a high initial price for a new product?
Which pricing strategy involves setting a high initial price for a new product?
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What is a key component of managing distribution decisions?
What is a key component of managing distribution decisions?
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Which of the following is NOT a promotion strategy listed?
Which of the following is NOT a promotion strategy listed?
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What does Marketing 4.0 emphasize in the digital economy?
What does Marketing 4.0 emphasize in the digital economy?
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Which of the following is a trend associated with Marketing 4.0?
Which of the following is a trend associated with Marketing 4.0?
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In distribution logistics, which process is critical for moving goods through channel systems?
In distribution logistics, which process is critical for moving goods through channel systems?
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Which of the following does not belong to the traditional methods of promotion?
Which of the following does not belong to the traditional methods of promotion?
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Which component of the traditional marketing mix is associated with how a product is delivered to consumers?
Which component of the traditional marketing mix is associated with how a product is delivered to consumers?
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What is one of the new techniques included in the promotion aspect of the global marketing mix?
What is one of the new techniques included in the promotion aspect of the global marketing mix?
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Which of the following is NOT a factor affecting product policy?
Which of the following is NOT a factor affecting product policy?
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In the context of product decisions, what does 'variety' refer to?
In the context of product decisions, what does 'variety' refer to?
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What is the goal of product innovation?
What is the goal of product innovation?
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Which of the following best describes the 'People' component in the extended marketing mix for services?
Which of the following best describes the 'People' component in the extended marketing mix for services?
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Under the 4C model, which component correlates directly to product in the 4P marketing mix?
Under the 4C model, which component correlates directly to product in the 4P marketing mix?
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What aspect of the marketing mix focuses primarily on establishing the relationship between customers and providers?
What aspect of the marketing mix focuses primarily on establishing the relationship between customers and providers?
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Study Notes
Global Marketing Lecture Content
- The lecture covers Marketing Analysis, Global Marketing Strategies, and Designing the Global Marketing Mix (4P, 4C, Marketing 4.0).
Marketing Analysis Process
- Market Selection: The initial step in the analysis process.
- Market Segmentation: Identifying customer groups with similar needs and characteristics. Criteria for good segments include: identifiable, accessible, measurable, stable. Creating customer profiles by segment.
- Targeting: Evaluating the attractiveness of each segment and selecting one or more to focus on. This involves developing detailed product positioning.
- Positioning: Determining how the product will be perceived by the target market compared to competitors and communicating unique value propositions.
How Many Market Segments Are Enough?
- A large number of segments can be complex to manage, with high customer satisfaction costs.
- A small number of segments simplifies management but might group customers less distinctly.
Targeting Market Segments
- Develop unique offers tailored to each target segment's needs and characteristics.
- Focus on segments where a company can best meet customer needs and be most profitable. This is an example of the concept "smart targeting."
Targeting Example
- "Ad hoc" - small, irregular shippers or occasional buyers
- "Regular" - high-volume shippers not needing supply chain solutions
- "Advantage" - shippers needing and wanting supply chain solutions
Positioning of Product and Brand
- Brand positioning is how consumers define a product based on key attributes, positioning it in their minds relative to competitors.
- Defining a product's unique selling proposition, based on consumer-perceived attributes.
How Branding Works
- The lecture includes a table. This shows a variety of brands (e.g., Apple, Disney, Ray-Ban, Tiffany, Tesco, Dasani), and their characteristics (e.g., imagination, description)
Product and Pricing Decisions
- Brand: A set of tools that helps to distinguish a company from competitors and create a lasting impression.
- Quality: Crucial for customer loyalty and brand reputation.
- Packaging: Important for protecting products during distribution and aiding sales.
- Design: Enhances product attractiveness and recognition
- Support Services: Essential for post-purchase customer satisfaction.
- Price-International Pricing Strategies: Skimming, Market pricing, and Penetration pricing.
Product Policies
- Product Innovation: This involves developing or redesigning products, a key component of brand building and strategy. Examples include introducing new products, making technical and quality improvements to existing products, or including new components or materials into a product.
- Product Elimination: This is the withdrawal of a product from the market.
- Why Products Fail: Common reasons include not understanding customer needs and wants. Poor targeting, weak teams, wrong timing or incorrect pricing/positioning, weak competition response, and inappropriate advertising.
- The Ansoff Matrix: A strategic tool for identifying different market and product growth strategies. -Market Penetration: Increasing sales of existing products in existing markets. -Market Development: Selling existing products in new markets. -Product Development: Developing new products for existing markets. -Diversification: Developing new products for new markets.
Global Marketing Strategies
- Global marketing is a commitment to coordinate marketing activities across national borders to satisfy global customer needs effectively.
Two Main Strategic Approaches Towards Global Markets
- Standardization (Globalization): Focus on cost reduction through economies of scale in research, product development, marketing, and production. Companies that operate this way often see market tastes and needs as converging.
- Differentiation (Localization): Companies adapt to local conditions and consumer needs in each target market. This approach often results in decentralized management structures.
Glocalization
- This approach combines global and local strategies, allowing companies to adapt their products and services to each local target market while maintaining global branding consistency.
- A key aspect of glocalization is knowledge management for continuous improvement based on experiences.
Distribution Decisions
- Decisions about channel structure, managing the distribution channel and managing logistics (physical movement): order handling, transportation, inventory, and storage.
Promotion Strategies
- Advertising, Public Relations, Sales Promotion, Direct Marketing, Personal Selling, and Online marketing methods (including viral, social networking).
New Trends in Marketing
- The effects of online world and technologies on marketing.
- New marketing tools.
Marketing 4.0
- A blend of online and offline interactions.
- Adaptability is important because of current rapid technological trends.
- Authentic customer experiences are important.
Case Studies:
- Included are examples of Tiffany & Co., Red Bull, and Diesel.
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Description
This lecture explores key concepts in global marketing, including market analysis, segmentation, targeting, and positioning. Learn how to design a marketing mix that resonates on a global scale, employing strategies such as Marketing 4.0 and the 4Ps and 4Cs framework.