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Questions and Answers
What do business processes encompass?
What do business processes encompass?
- Flows of material only
- Flows of material, information, knowledge (correct)
- Flows of knowledge only
- Flows of information and knowledge only
What does the use of new information systems demonstrate for businesses?
What does the use of new information systems demonstrate for businesses?
- Importance of individual skills for innovation and profit growth
- Importance of teamwork and collaboration for innovation and profit growth (correct)
- Importance of external partnerships for innovation and profit growth
- Importance of hierarchical structures for innovation and profit growth
What can businesses be seen as, in addition to collections of business processes?
What can businesses be seen as, in addition to collections of business processes?
- Collection of physical assets
- Collection of tangible assets only
- Collection of liabilities
- Collection of business intangible assets (correct)
What does the transformation of Sharp Corporation illustrate the importance of?
What does the transformation of Sharp Corporation illustrate the importance of?
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What do business processes define?
What do business processes define?
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Study Notes
Chapter 2: Global E-Business and Collaboration
Learning Objectives
- Understand business processes and their relationship with information systems
- Identify how systems serve different management groups in a business and improve organizational performance
- Recognize the importance of systems for collaboration and social business, and the technologies they use
Enterprise Social Networking
- Sharp Corporation's problems:
- Hierarchical top-down processes
- New competitors
- Lack of collaboration and idea sharing
- Solutions implemented by Sharp Corporation:
- Developed a knowledge-sharing strategy and goals
- Redesigned knowledge-sharing and collaboration processes
- Changed organizational culture
- Implemented Microsoft Yammer collaboration software
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