MIS Chapter 1: Information Systems in Global Business Today
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Questions and Answers

What does a business model describe?

  • The technology used to track customer preferences
  • The process of serving customers well
  • The strategy for lowering costs
  • How a company produces, delivers, and sells products or services to create wealth (correct)

    • How do information systems contribute to new products and services?

  • By providing vital inputs from suppliers
  • By monitoring and customizing environments for customers
  • By lowering costs
  • As an enabling tool for new products, services, and business models (correct)

    • Which of the following examples demonstrates customer intimacy?

  • Apple's iPad product launch
  • Google's Android OS development
  • An information system linking sales records to a contract manufacturer
  • High-end hotels using computers to track customer preferences (correct)

    • How does supplier intimacy contribute to a company?

    <p>By providing vital inputs which lower costs</p> Signup and view all the answers

    In the context of business models, what role do information systems play?

    <p>Enabling tool for new products and services</p> Signup and view all the answers

    Which factor results in customers returning and ultimately raising revenues and profits?

    <p>Serving customers well</p> Signup and view all the answers

    What term refers to the improvement of efficiency to attain higher profitability?

    <p>Operational excellence</p> Signup and view all the answers

    Which information system links suppliers to stores for a superior replenishment system?

    <p>Supplier intimacy system</p> Signup and view all the answers

    In contemporary systems, what increasingly requires changes in hardware, software, databases, and telecommunications?

    <p>Business capabilities</p> Signup and view all the answers

    Which aspect of business today involves using information systems as a tool to achieve greater efficiency and productivity?

    <p>Operational excellence</p> Signup and view all the answers

    What is the term used to describe changes in business strategy, rules, and processes that depend on IT capabilities?

    <p>Business-IT alignment</p> Signup and view all the answers

    Which system focuses on establishing strong relationships with suppliers to improve processes and operations?

    <p>Supplier intimacy system</p> Signup and view all the answers

    What are complementary assets in the context of information systems?

    <p>Assets required to derive value from a primary investment</p> Signup and view all the answers

    Which of the following is NOT an example of complementary assets in information systems?

    <p>Physical assets like office equipment</p> Signup and view all the answers

    How do firms supporting technology investments with complementary assets generally fare?

    <p>They receive superior returns on their investments</p> Signup and view all the answers

    What is an example of a social asset among complementary assets?

    <p>The Internet and telecommunications infrastructure</p> Signup and view all the answers

    Which type of assets are crucial for deriving value from investments in information technology?

    <p>Complementary assets</p> Signup and view all the answers

    In the context of information systems, what do complementary assets refer to?

    <p>Assets needed to enhance the value of primary investments</p> Signup and view all the answers

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