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By @victorfreitas

Game Zone (BETA)

Created by JB Incredibowl

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Questions and Answers

What is the purpose of the GZ card for employees?

To redeem points and add points to customer's card

Who can approve borrow or comp using the GZ card?

MOD & Management only

What does the trainer need to show employees regarding the scanners?

The different types of scanners and their attached computers

What is the purpose of the point rings?

<p>To redeem points and add points to customer's card</p> Signup and view all the answers

Who can open the prize machine?

<p>Authorized individuals only</p> Signup and view all the answers

Where are the prizes kept?

<p>In the back room</p> Signup and view all the answers

What is the expectation for stocking items in the redemption area?

<p>Always keep items fully stocked</p> Signup and view all the answers

Where are employees shown how cards and chips work?

<p>At kiosk for cards and chips</p> Signup and view all the answers

What is not a function that employees will use their GZ card for?

<p>Access restricted areas</p> Signup and view all the answers

What is one of the tasks that employees are trained on in the Game Zone?

<p>Setting up laser tag games</p> Signup and view all the answers

Where are the bags for customer prizes located?

<p>Next to the cleaning supplies</p> Signup and view all the answers

What is included in the laser tag tour?

<p>Understanding different game sections</p> Signup and view all the answers

What is required for new hire acknowledgement of completion?

<p>Signature and date from both new hire and trainer</p> Signup and view all the answers

What is explained as part of the laser tag key training?

<p>Emergency procedures and exit door locations</p> Signup and view all the answers

What does shutting down the game zone include?

<p>Logging any issues and checking the redemption counter</p> Signup and view all the answers

What is covered in the training for putting vests out of service?

<p>Cleaning laser tag vests and equipment</p> Signup and view all the answers

What is required before shutting down laser tag?

<p>Checking in with the manager on duty (MOD)</p> Signup and view all the answers

What does cleaning procedures for the redemption counter include?

<p>Cleaning the glass, stocking, and turning off lights</p> Signup and view all the answers

What must employees ensure before shutting down the game zone?

<p>All customers are out and games are checked</p> Signup and view all the answers

What gets cleaned as part of laser tag cleaning procedures?

<p>The glass, approved chemicals, and emergency procedures if the door gets locked accidentally</p> Signup and view all the answers

What should the MOD do before employees leave?

<p>Verify with a MOD</p> Signup and view all the answers

What is the purpose of the GZ card for employees?

<p>False</p> Signup and view all the answers

Employees are not trained on cleaning the glass, touch points, bathrooms, and seating area.

<p>False</p> Signup and view all the answers

Laser tag key training includes explaining emergency procedures and exit door locations.

<p>True</p> Signup and view all the answers

Employees are not shown how to clean laser tag vests and equipment.

<p>False</p> Signup and view all the answers

Redemption counter cleaning procedures include restocking and turning off lights.

<p>True</p> Signup and view all the answers

Shutting down the game zone includes checking the redemption counter before employees leave.

<p>True</p> Signup and view all the answers

New hire acknowledgement of completion only requires the signature of the new hire.

<p>False</p> Signup and view all the answers

Laser tag cleaning procedures do not include instructions on what gets cleaned and approved chemicals.

<p>False</p> Signup and view all the answers

Putting vests out of service is not covered in the training.

<p>False</p> Signup and view all the answers

Employees are not taught how to shut down the game zone.

<p>False</p> Signup and view all the answers

Trainers do not show employees where bags for customer prizes, keys, remotes, cleaning supplies, and game zone incident logs are located.

<p>False</p> Signup and view all the answers

Customers are not required to be out before shutting down laser tag.

<p>False</p> Signup and view all the answers

The MOD does not need to check the game zone before employees leave.

<p>False</p> Signup and view all the answers

Employees are trained on various tasks related to customer prizes, keys, tv's, kiosks, games, ____________, and shutting down the Game Zone.

<p>Laser Tag</p> Signup and view all the answers

Trainers show employees where bags for customer prizes, keys, remotes, cleaning supplies, and game zone ________ logs are located.

<p>incident</p> Signup and view all the answers

Employees are taught how to clean ______, including the glass, touch points, bathrooms, and seating area.

<p>machines</p> Signup and view all the answers

Laser tag tour includes understanding different sections, turning on lasertag, _______________, resetting vests, and cleaning procedures.

<p>setting up games</p> Signup and view all the answers

Match the following tasks with their associated training:

<p>Cleaning machines, glass, and seating area = Training on cleaning procedures Understanding different sections, turning on lasertag, setting up games = Laser tag tour Shutting down the game zone, ensuring all customers are out = Training on shutting down the Game Zone Verifying with a MOD, ensuring all vests are hung up, logging any issues = Steps for shutting down the game zone</p> Signup and view all the answers

Match the following items with their locations as shown by trainers:

<p>Bags for customer prizes, keys, remotes, cleaning supplies = Shown by trainers Game zone incident logs = Location shown by trainers Laser tag key = Explanation of location and usage by trainers Prizes such as plush and other items in back room, candy etc. = Location demonstrated by trainers</p> Signup and view all the answers

Match the following procedures with their associated training:

<p>Putting vests out of service and reporting to the game zone technician = Training on putting vests out of service Redemption counter cleaning procedures including cleaning glass and restocking = Procedures covered in training Emergency procedures and exit door locations for laser tag key = Explanation included in training Cleaning procedures for laser tag vests and equipment = Training on laser tag cleaning procedures</p> Signup and view all the answers

Match the following requirements with their associated activities:

<p>New hire acknowledgement of completion = Signature and date from both new hire and trainer Shutting down laser tag = Requirement before performing this activity Employees leaving = Verification by a MOD Stocking items in the redemption area = Expectation for this activity</p> Signup and view all the answers

Match the following topics with their associated training content:

<p>Games and their functions, common breaks, cleaning procedures, incident reporting = Content covered in training Learning how to clean touch points and bathrooms = Specific cleaning task covered in training Understanding the point system and how to redeem points = Explanation provided during training Showing employees where cards and chips are kept and how they work = Information demonstrated during training</p> Signup and view all the answers

Study Notes

Employees are trained on various tasks related to customer prizes, keys, tv's, kiosks, games, laser tag, and shutting down the Game Zone.
Trainers show employees where bags for customer prizes, keys, remotes, cleaning supplies, and game zone incident logs are located.
Employees are taught how to clean machines, including the glass, touch points, bathrooms, and seating area.
Training covers games and their functions, common breaks, cleaning procedures, and incident reporting.
Laser tag tour includes understanding different sections, turning on lasertag, setting up games, resetting vests, and cleaning procedures.
Employees learn how to shut down the game zone, ensuring all customers are out, games are checked, and incident logs are filled out.
New hire acknowledgement of completion requires signature and date from both new hire and trainer, confirming successful training.
Laser tag key is explained to unlock the arena, and employees are made aware of emergency procedures and exit door locations.
Games are put out of service and reported to the game zone technician, and employees are shown how to clean laser tag vests and equipment.
Laser tag cleaning procedures include what gets cleaned, approved chemicals, and emergency procedures if the door gets locked accidentally.
Training covers putting vests out of service and reporting to the game zone technician, and making sure all customers are out before shutting down laser tag.
Shutting down the game zone includes verifying with a MOD, ensuring all vests are hung up, logging any issues, and checking the redemption counter.
Redemption counter cleaning procedures include cleaning the glass, stocking, and turning off lights, and the MOD must check out the game zone before employees leave.
Employees are trained on various tasks related to customer prizes, keys, tv's, kiosks, games, laser tag, and shutting down the Game Zone.
Trainers show employees where bags for customer prizes, keys, remotes, cleaning supplies, and game zone incident logs are located.
Employees are taught how to clean machines, including the glass, touch points, bathrooms, and seating area.
Training covers games and their functions, common breaks, cleaning procedures, and incident reporting.
Laser tag tour includes understanding different sections, turning on lasertag, setting up games, resetting vests, and cleaning procedures.
Employees learn how to shut down the game zone, ensuring all customers are out, games are checked, and incident logs are filled out.
New hire acknowledgement of completion requires signature and date from both new hire and trainer, confirming successful training.
Laser tag key is explained to unlock the arena, and employees are made aware of emergency procedures and exit door locations.
Games are put out of service and reported to the game zone technician, and employees are shown how to clean laser tag vests and equipment.
Laser tag cleaning procedures include what gets cleaned, approved chemicals, and emergency procedures if the door gets locked accidentally.
Training covers putting vests out of service and reporting to the game zone technician, and making sure all customers are out before shutting down laser tag.
Shutting down the game zone includes verifying with a MOD, ensuring all vests are hung up, logging any issues, and checking the redemption counter.
Redemption counter cleaning procedures include cleaning the glass, stocking, and turning off lights, and the MOD must check out the game zone before employees leave.
Employees are trained on various tasks related to customer prizes, keys, tv's, kiosks, games, laser tag, and shutting down the Game Zone.
Trainers show employees where bags for customer prizes, keys, remotes, cleaning supplies, and game zone incident logs are located.
Employees are taught how to clean machines, including the glass, touch points, bathrooms, and seating area.
Training covers games and their functions, common breaks, cleaning procedures, and incident reporting.
Laser tag tour includes understanding different sections, turning on lasertag, setting up games, resetting vests, and cleaning procedures.
Employees learn how to shut down the game zone, ensuring all customers are out, games are checked, and incident logs are filled out.
New hire acknowledgement of completion requires signature and date from both new hire and trainer, confirming successful training.
Laser tag key is explained to unlock the arena, and employees are made aware of emergency procedures and exit door locations.
Games are put out of service and reported to the game zone technician, and employees are shown how to clean laser tag vests and equipment.
Laser tag cleaning procedures include what gets cleaned, approved chemicals, and emergency procedures if the door gets locked accidentally.
Training covers putting vests out of service and reporting to the game zone technician, and making sure all customers are out before shutting down laser tag.
Shutting down the game zone includes verifying with a MOD, ensuring all vests are hung up, logging any issues, and checking the redemption counter.
Redemption counter cleaning procedures include cleaning the glass, stocking, and turning off lights, and the MOD must check out the game zone before employees leave.
Employees are trained on various tasks related to customer prizes, keys, tv's, kiosks, games, laser tag, and shutting down the Game Zone.
Trainers show employees where bags for customer prizes, keys, remotes, cleaning supplies, and game zone incident logs are located.
Employees are taught how to clean machines, including the glass, touch points, bathrooms, and seating area.
Training covers games and their functions, common breaks, cleaning procedures, and incident reporting.
Laser tag tour includes understanding different sections, turning on lasertag, setting up games, resetting vests, and cleaning procedures.
Employees learn how to shut down the game zone, ensuring all customers are out, games are checked, and incident logs are filled out.
New hire acknowledgement of completion requires signature and date from both new hire and trainer, confirming successful training.
Laser tag key is explained to unlock the arena, and employees are made aware of emergency procedures and exit door locations.
Games are put out of service and reported to the game zone technician, and employees are shown how to clean laser tag vests and equipment.
Laser tag cleaning procedures include what gets cleaned, approved chemicals, and emergency procedures if the door gets locked accidentally.
Training covers putting vests out of service and reporting to the game zone technician, and making sure all customers are out before shutting down laser tag.
Shutting down the game zone includes verifying with a MOD, ensuring all vests are hung up, logging any issues, and checking the redemption counter.
Redemption counter cleaning procedures include cleaning the glass, stocking, and turning off lights, and the MOD must check out the game zone before employees leave.

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