Podcast
Questions and Answers
What is the term for junk mail commonly received through electronic communication?
What is the term for junk mail commonly received through electronic communication?
Which model of e-commerce involves a consumer selling directly to another consumer?
Which model of e-commerce involves a consumer selling directly to another consumer?
Which of the following terms describes the process of removing intermediary business layers?
Which of the following terms describes the process of removing intermediary business layers?
What does B2G stand for in e-commerce terminology?
What does B2G stand for in e-commerce terminology?
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Which statement about e-commerce public keys is incorrect?
Which statement about e-commerce public keys is incorrect?
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Which of the following best explains a digital payment risk?
Which of the following best explains a digital payment risk?
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In website design, which principle emphasizes user-friendly navigation?
In website design, which principle emphasizes user-friendly navigation?
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What is the primary purpose of web analytics?
What is the primary purpose of web analytics?
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Study Notes
Matching Terms
- Phishing: Fooling recipient thinking email coming from someone other than apparent sender
- Spam: Junk mail
- Spoofing: Pretends to be a trusted individual
- Disintermediation: Process of removal of business layers responsible for intermediary functions
- Merchant Fulfillment: Self-fulfilment or in-house fulfilment
True or False Statements
- The C2C model of e-commerce is a model in which a consumer sells products and/or services directly to another consumer. True
- B2G increases the cost of transactions with reference to licenses. False
- B2G is also referred to as public sector marketing. True
- E-commerce uses a public key that is not secure. False - E-commerce uses public keys, which are designed to be secure.
- Indirect cost means, cost incurred by the organization such as utilities and quality control. True
Applications of E-commerce
- Online shopping
- Online banking
- Digital marketing
- E-learning
Content Marketing
- Content marketing is the creation and distribution of valuable, relevant, and consistent content to attract and retain a clearly defined audience — and, ultimately, to drive profitable customer action.
- Importance: Building trust, establishing expertise, increasing website traffic, and driving conversions
Operational, Credit, and Legal Risks of E-payments
- Operational risk: Issues with payment processing, fraud, security breaches, and system failures
- Credit risk: Risk of non-payment or delayed payment by customers
- Legal risk: Legal compliance with regulations, data privacy concerns, and intellectual property rights
Web Counters
- Web counters are tools used to track website traffic.
- Provide insights into website visits, page views, and user behavior.
Order Receipt and Accounting
- Order receipt is the process of acknowledging and processing customer orders.
- Accounting involves tracking financial transactions related to e-commerce sales, inventory management, and payment processing.
Product and Service Digitization
- Product digitization involves converting physical products into digital formats.
- Service digitization involves transforming traditional services into digital delivery models.
Website Design Principles
- User-friendliness: Websites should be easy to navigate and use.
- Visual appeal: Websites should be visually appealing with clear and concise content.
Types of Catalogs
- Print catalogs: Traditional paper-based catalogs
- Online catalogs: Digital catalogs accessible on websites or mobile devices
- Interactive catalogs: Interactive catalogs that allow users to browse, search, and interact with product information.
Search Engine Marketing (SEM)
- Keyword research: Identifying relevant keywords for targeting Search Engine Optimization (SEO).
- Ad creation: Creating compelling and targeted ads for search engines.
- Campaign management: Managing and optimizing ad campaigns.
- Bidding: Setting bid amounts for keywords.
- Tracking: Monitoring campaign performance and making adjustments.
Web Analytics
- Web analytics tools track website traffic and user behavior.
- Provides insights into website performance, conversion rates, and user engagement.
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