Formal Email Writing Etiquette
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Questions and Answers

When applying for a job, you would address the person by, “Dear Hiring ______.”

Manager

When writing to someone you do not know by name, you put “To Whom it May ______.”

Concern

If you do know the recipient’s name, you put “Dear Mr./Ms.______.”

Smith

For a formal salutation, you should not use the recipient’s first name or the informal greetings “______” or “Hey.”

<p>Hello</p> Signup and view all the answers

At the end of your last paragraph, you should provide a “thank you” or “call to action,” depending on the subject of your ______.

<p>email</p> Signup and view all the answers

The first sentence, known as the opening sentence, can be a greeting if the situation ______ it.

<p>allows</p> Signup and view all the answers

The closing of a formal email can be the same as the closing of a ______.

<p>letter</p> Signup and view all the answers

It is also beneficial to add your job position (if applicable) and phone number under your ______.

<p>name</p> Signup and view all the answers

What is the recommended salutation when writing to someone you do not know by name in a formal email?

<p>To Whom it May Concern (A)</p> Signup and view all the answers

What should be included at the end of your last paragraph in a formal email?

<p>Call to action or thank you (C)</p> Signup and view all the answers

Which of the following is NOT recommended for a formal salutation in an email?

<p>Hey (C)</p> Signup and view all the answers

Which of the following is NOT a suitable formal closing for an email?

<p>Cheers (A)</p> Signup and view all the answers

What is the importance of keeping an email concise?

<p>To save time for the recipient (C)</p> Signup and view all the answers

What should be provided after the closing of a formal email?

<p>Full name, job position, and phone number (A)</p> Signup and view all the answers

Which greeting is appropriate when you know the recipient's name in a formal email?

<p>'Dear Mr./Ms. Smith' (B)</p> Signup and view all the answers

In a formal email, what should you avoid using in the salutation?

<p>'Hey' (D)</p> Signup and view all the answers

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