Email Writing: Formal vs. Informal

Which of the following is an appropriate formal opening salutation for an unknown recipient?

What is a suitable informal closing for an email?

Which phrase should you use when stating the purpose of your email in a formal context?

Which word is the most appropriate formal substitute for 'ask'?

Which of the following is an effective transition word to use when providing an example in an email?

What is the most polite way to request assistance in a formal email?

What is a formal way to express regret in an email?

Which of the following pairs contains an informal synonym for the formal expression 'to assist'?

Which closing statement is most appropriate for a professional email?

Which of the following is a polite expression to use when requesting a reply?

Which opening salutation is appropriate if you know the recipient's name?

Which closing is most suitable for emails when you do not know the recipient's name?

What is the most polite way to request information?

Which of the following sentences is the most formal way to express gratitude?

Which linking word is appropriate to use in this sentence: 'We had to postpone the meeting, ____ we could not confirm the agenda?'

Which phrase is informal when closing an email?

What is the most formal way to ask someone to assist you?

Which of the following expressions is informal when apologizing?

Which is a formal way to open an email when addressing someone you have not met?

Which linking word best fits: 'The project was delayed; ____ we did not receive the necessary approvals.'?

What is the meaning of the verb 'to provide' in a communicative context?

Which phrase correctly conveys intent to obtain information about a new item?

What does 'to enquire' mean in this context?

Which of the following expressions indicates an action of regret?

Which option represents a request for a response?

What action does the phrase 'can you give me' imply?

Which statement is a request to reserve a place?

What does 'to reply' mean in a communication context?

Which option is synonymous with 'to answer'?

What does 'to receive' imply regarding an order?

Match the following formal email expressions with their informal equivalents:

Match the following email salutations with their appropriate level of formality:

Match the following phrases with their typical use in email writing:

Match the following polite expressions with their appropriate level of formality:

Match the following email closings with their appropriate level of formality:

In a formal email, you might start with 'Dear ______' when addressing a known recipient.

To politely request assistance, you might say, 'I would be ______ if you could help me with this.'

An informal closing statement for an email could be 'Best ______'.

A common phrase to open an email and state your purpose is, 'I’m writing to you to/about ______.'

In formal correspondence, you might conclude with 'Yours ______' when addressing an unknown recipient.