Flight Attendant Procedures: Departure and Taxi-Out
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Questions and Answers

At what time does the face-to-face confirmation with the CSA need to be completed?

  • 60 minutes
  • 45 minutes
  • 40 minutes (correct)
  • 50 minutes

    • Which Flight Attendant is not required to be on the All-Call?

  • B
  • C (correct)
  • D
  • A

    • Who shares passenger count information with Flight Attendant 'C' verbally?

  • B
  • A (correct)
  • D
  • E

    • What is announced during the 'All-Call' Departure announcement?

    <p>All of the above</p> Signup and view all the answers

    At what time does customer boarding begin?

    <p>40 minutes</p> Signup and view all the answers

    Who makes the 'Seat Belt Sign On' announcement?

    <p>Flight Attendant 'A', 'B', 'C', 'D', or 'E'</p> Signup and view all the answers

    Who is responsible for verbally confirming the AFT doors during the 'All-Call'?

    <p>B</p> Signup and view all the answers

    When is the 'Service' announcement made?

    <p>After takeoff, before beginning service</p> Signup and view all the answers

    What is the purpose of the face-to-face confirmation with the CSA?

    <p>To ensure all required Flight Attendants are on the aircraft</p> Signup and view all the answers

    What is the main cabin door status during the 'All-Call' Departure announcement?

    <p>Closed</p> Signup and view all the answers

    What happens when the Fasten Seat Belt sign is turned on?

    <p>In-flight service is discontinued</p> Signup and view all the answers

    Who makes the announcement 'In-flight service discontinued'?

    <p>Any Flight Attendant</p> Signup and view all the answers

    What is the purpose of the 'Seat Belt Sign On' announcement?

    <p>To remind passengers to fasten their seat belts</p> Signup and view all the answers

    When is the 'Seat Belt Sign On' announcement made?

    <p>After the seat belt sign is turned on and seat belts are checked</p> Signup and view all the answers

    Why are the Flight Attendants seated?

    <p>Because the Fasten Seat Belt sign is on</p> Signup and view all the answers

    What happens after the Fasten Seat Belt sign is turned on?

    <p>Passengers are asked to remain seated with their seat belts fastened</p> Signup and view all the answers

    Where are two folding/collapsible wheelchairs stowed in the cabin?

    <p>Last row D, E, F</p> Signup and view all the answers

    Who is responsible for making the Expedited Seating announcement?

    <p>Flight Attendant 'B'</p> Signup and view all the answers

    When is the Expedited Seating announcement made?

    <p>Only during late flights, quick turns, or when boarding becomes slow</p> Signup and view all the answers

    What is the purpose of the exit briefing?

    <p>To ensure passengers are willing and able to assist in an emergency</p> Signup and view all the answers

    How many folding/collapsible wheelchairs can be stowed in the cabin?

    <p>Two</p> Signup and view all the answers

    Where is the second wheelchair stowed on an A321NEO aircraft?

    <p>Second to last row D, E, F</p> Signup and view all the answers

    When is the General Boarding announcement made?

    <p>At the start of boarding</p> Signup and view all the answers

    What is used to secure wheelchairs in the cabin?

    <p>Wheelchair straps or a wheelchair pouch</p> Signup and view all the answers

    Who is responsible for providing the cabin count during the pre-departure announcements?

    <p>Flight Attendant 'A'</p> Signup and view all the answers

    What is the safety demonstration position for Flight Attendant 'A' on an A320?

    <p>FWD</p> Signup and view all the answers

    When is the safety demonstration performed on an Airbus?

    <p>Before takeoff</p> Signup and view all the answers

    What is the purpose of the 'All-Call' during pre-departure announcements?

    <p>To confirm all doors are verified</p> Signup and view all the answers

    Who is responsible for reading the safety demonstration on an A320?

    <p>Flight Attendant 'B'</p> Signup and view all the answers

    What is the exception for gate departure?

    <p>There is a return to the gate and/or the jetway may be returned briefly to the entry door</p> Signup and view all the answers

    What is the purpose of the visual verification of doors armed via the FAP?

    <p>To confirm all doors are armed</p> Signup and view all the answers

    What is the announcement made by Flight Attendant 'A' after visually verifying doors armed via the FAP?

    <p>All Doors Verified</p> Signup and view all the answers

    What is the responsibility of Flight Attendant 'B' during deplaning?

    <p>Verifying the airstairs/ramp are pulled up to the aircraft before allowing customers to deplane</p> Signup and view all the answers

    How often should the flight attendant make an announcement regarding the delay during an Extended Tarmac Delay?

    <p>Every 15 minutes</p> Signup and view all the answers

    What is the policy for holding at the gate during an Extended Tarmac Delay?

    <p>The MCD should remain open if the delay is 30 minutes or more</p> Signup and view all the answers

    What is the significance of the 'Sold by Volaris/Y4' code on a codeshare flight?

    <p>Passengers are allowed two carry-on items</p> Signup and view all the answers

    When does the Tarmac Delay clock start?

    <p>Five minutes after the last customer is boarded</p> Signup and view all the answers

    What is the role of the 'A' Flight Attendant during an Extended Tarmac Delay?

    <p>To obtain information about the delay and make announcements to customers</p> Signup and view all the answers

    What is the exception to keeping the MCD open during an Extended Tarmac Delay?

    <p>Inclement weather</p> Signup and view all the answers

    What is the responsibility of the Flight Attendant during an Extended Tarmac Delay?

    <p>To take initiative by asking questions of the CSA or Captain regarding the delay</p> Signup and view all the answers

    When is the 'Seat Belt Sign On' announcement made?

    <p>Before takeoff, after seat belts are checked</p> Signup and view all the answers

    What is announced during the 'Service' announcement?

    <p>The start of in-flight service</p> Signup and view all the answers

    What happens when the Fasten Seat Belt sign is turned on?

    <p>In-flight service is discontinued</p> Signup and view all the answers

    Who makes the 'Service' announcement?

    <p>Flight Attendant 'A'</p> Signup and view all the answers

    What is the reason for discontinuing in-flight service?

    <p>The aircraft is experiencing turbulence</p> Signup and view all the answers

    Who is responsible for making the announcement about discontinuing in-flight service?

    <p>Flight Attendant 'A'</p> Signup and view all the answers

    When is the 'Seat Belt Sign On' announcement related to?

    <p>Pre-departure announcements</p> Signup and view all the answers

    What is the purpose of the 'Seat Belt Sign On' announcement?

    <p>To remind passengers to fasten their seat belts</p> Signup and view all the answers

    What is the responsibility of Flight Attendant 'B' during deplaning?

    <p>Verifies airstairs/ramp are pulled up to A/C before allowing customers to deplane</p> Signup and view all the answers

    Where are two folding/collapsible wheelchairs stowed in the cabin?

    <p>Last row D, E, F</p> Signup and view all the answers

    How often should the flight attendant make an announcement regarding the delay during an Extended Tarmac Delay?

    <p>Every 15 minutes</p> Signup and view all the answers

    What is the policy for holding at the gate during an Extended Tarmac Delay?

    <p>Keep the MCD open and notify customers of their ability to deplane</p> Signup and view all the answers

    Who makes the Expedited Seating announcement?

    <p>Flight Attendant 'B'</p> Signup and view all the answers

    What is the significance of the 'Sold by Volaris/Y4' code on a codeshare flight?

    <p>Two carry-on items are allowed</p> Signup and view all the answers

    What is the purpose of the exit briefing?

    <p>To confirm the willingness and ability to assist in an emergency</p> Signup and view all the answers

    When does the Tarmac Delay clock start?

    <p>Five minutes after the last customer is boarded</p> Signup and view all the answers

    On an A321NEO aircraft, where is the second wheelchair stowed?

    <p>Second to last row D, E, F</p> Signup and view all the answers

    What is the role of the 'A' Flight Attendant during an Extended Tarmac Delay?

    <p>Obtain all information available and make announcements</p> Signup and view all the answers

    What is used to secure wheelchairs in the cabin?

    <p>Wheelchair straps or wheelchair pouches</p> Signup and view all the answers

    When is the General Boarding announcement made?

    <p>Before the pre-departure announcements</p> Signup and view all the answers

    What is the exception to keeping the MCD open during an Extended Tarmac Delay?

    <p>Inclement weather</p> Signup and view all the answers

    How many folding/collapsible wheelchairs can be stowed in the cabin?

    <p>Two</p> Signup and view all the answers

    What should the Flight Attendant do during an Extended Tarmac Delay?

    <p>Take initiative by asking questions of the Customer Service Agent (CSA) or Captain regarding the delay</p> Signup and view all the answers

    Who is responsible for providing the cabin count during the pre-departure announcements?

    <p>Flight Attendant 'A'</p> Signup and view all the answers

    Who is responsible for visually verifying doors armed via the FAP?

    <p>Flight Attendant 'A'</p> Signup and view all the answers

    What is the announcement made by Flight Attendant 'A' after visually verifying doors armed via the FAP?

    <p>All Doors Verified</p> Signup and view all the answers

    Who is responsible for providing the cabin count during the pre-departure announcements?

    <p>Flight Attendant 'A'</p> Signup and view all the answers

    When does the customer boarding begin?

    <p>40 minutes before departure</p> Signup and view all the answers

    What is the purpose of the face-to-face confirmation with the CSA?

    <p>To ensure all required Flight Attendants are on the aircraft and ready for customer boarding</p> Signup and view all the answers

    What is the safety demonstration position for Flight Attendant 'A' on an A320?

    <p>FWD</p> Signup and view all the answers

    When is the safety demonstration performed on an Airbus?

    <p>Before takeoff</p> Signup and view all the answers

    Which Flight Attendants are required to be on the All-Call?

    <p>A, B, D, and E</p> Signup and view all the answers

    What is the exception for gate departure?

    <p>Occasional return to the gate and/or the jetway may be returned briefly to the entry door</p> Signup and view all the answers

    What is announced during the 'All-Call' Departure announcement?

    <p>The main cabin door has been closed</p> Signup and view all the answers

    Who is responsible for reading the safety demonstration on an A320?

    <p>Flight Attendant 'B'</p> Signup and view all the answers

    When does the 'All-Call' Departure announcement take place?

    <p>After closing the MCD (1L)</p> Signup and view all the answers

    What is the purpose of the pre-departure announcements?

    <p>To prepare the cabin for departure</p> Signup and view all the answers

    What is the purpose of the visual verification of doors armed via the FAP?

    <p>To verify the doors are armed before departure</p> Signup and view all the answers

    Who is responsible for making the pre-departure announcements?

    <p>Flight Attendant 'A'</p> Signup and view all the answers

    What is the purpose of the safety demonstration?

    <p>To provide an overview of the aircraft's safety features</p> Signup and view all the answers

    Study Notes

    Departure and Taxi-Out Procedures

    • The Fasten Seat Belt sign is turned on, and the Captain asks the Flight Attendants to be seated due to expected turbulence.
    • In-flight service is discontinued until it is safe to resume.
    • All passengers are asked to remain seated with their seat belts fastened while the sign is on.

    In-Flight Announcements

    • The "Seat Belt Sign On" announcement is made by Flight Attendant "A", "B", "C", "D", or "E" after the seat belt sign is turned on and seat belts are checked.
    • The "Service" announcement is made by Flight Attendant "A" after takeoff, before beginning service.

    Pre-Departure Announcements

    • The "Prepare Doors – Gate Departure" announcement is made by Flight Attendant "A" to verify doors are armed via the FAP.
    • The "All-Call" announcement is made by Flight Attendant "A" to provide the cabin count, including the number of passengers, infants, and ACMs.

    Safety Demonstration

    • The safety demonstration is performed by Flight Attendant "B" on Airbus A320, A321, and A321NEO before takeoff.
    • The safety demonstration positions are assigned to Flight Attendants "A", "C", "D", and "B" on different aircraft.

    Airbus Compliance Areas

    • The compliance areas for the Airbus A320, A321, and A321NEO are assigned to Flight Attendants "A", "C", "D", and "B" in different areas of the cabin.

    Countdown to Departure

    • The countdown to departure involves checking in for the trip on Crew Web, reporting to the gate, conducting a briefing with the Customer Service Agent, and completing pre-flight checks.
    • The customer boarding process begins 40 minutes (45 minutes for headstart flights) before departure.

    Departure and Taxi-Out

    • The "All-Call Departure" announcement is made by Flight Attendant "A", "B", "D", and "E" after closing the main cabin door (MCD).
    • The "All-Call" involves the verification of passenger count information and the cross-check of doors.

    Arrival Announcements

    • The "AFT Deplaning" announcement is made by Flight Attendant "B" to notify customers of deplaning procedures.

    Extended Tarmac Delay Program (TDP)

    • The Tarmac Delay clock starts five minutes after the last customer is boarded.
    • If the delay is 30 minutes or more, the MCD should remain open, and passengers must be notified of their ability to deplane.
    • The "A" Flight Attendant obtains information about the delay and makes announcements to customers every 15 minutes.

    Codeshare

    • The F9/Y4 codeshare allows two carry-on items for passengers.

    Special Handling

    • Wheelchair stowage is available on a first-come, first-served basis and is subject to size restrictions.
    • Wheelchairs are secured with wheelchair straps or placed in a wheelchair pouch.

    Announcements

    • The "Expedited Seating" announcement is made by Flight Attendant "B" after every 20 customers board the aircraft and continued until boarding is complete.

    Departure and Taxi-Out Procedures

    • The Fasten Seat Belt sign is turned on, and the Captain asks the Flight Attendants to be seated due to expected turbulence.
    • In-flight service is discontinued until it is safe to resume.
    • All passengers are asked to remain seated with their seat belts fastened while the sign is on.

    In-Flight Announcements

    • The "Seat Belt Sign On" announcement is made by Flight Attendant "A", "B", "C", "D", or "E" after the seat belt sign is turned on and seat belts are checked.
    • The "Service" announcement is made by Flight Attendant "A" after takeoff, before beginning service.

    Pre-Departure Announcements

    • The "Prepare Doors – Gate Departure" announcement is made by Flight Attendant "A" to verify doors are armed via the FAP.
    • The "All-Call" announcement is made by Flight Attendant "A" to provide the cabin count, including the number of passengers, infants, and ACMs.

    Safety Demonstration

    • The safety demonstration is performed by Flight Attendant "B" on Airbus A320, A321, and A321NEO before takeoff.
    • The safety demonstration positions are assigned to Flight Attendants "A", "C", "D", and "B" on different aircraft.

    Airbus Compliance Areas

    • The compliance areas for the Airbus A320, A321, and A321NEO are assigned to Flight Attendants "A", "C", "D", and "B" in different areas of the cabin.

    Countdown to Departure

    • The countdown to departure involves checking in for the trip on Crew Web, reporting to the gate, conducting a briefing with the Customer Service Agent, and completing pre-flight checks.
    • The customer boarding process begins 40 minutes (45 minutes for headstart flights) before departure.

    Departure and Taxi-Out

    • The "All-Call Departure" announcement is made by Flight Attendant "A", "B", "D", and "E" after closing the main cabin door (MCD).
    • The "All-Call" involves the verification of passenger count information and the cross-check of doors.

    Arrival Announcements

    • The "AFT Deplaning" announcement is made by Flight Attendant "B" to notify customers of deplaning procedures.

    Extended Tarmac Delay Program (TDP)

    • The Tarmac Delay clock starts five minutes after the last customer is boarded.
    • If the delay is 30 minutes or more, the MCD should remain open, and passengers must be notified of their ability to deplane.
    • The "A" Flight Attendant obtains information about the delay and makes announcements to customers every 15 minutes.

    Codeshare

    • The F9/Y4 codeshare allows two carry-on items for passengers.

    Special Handling

    • Wheelchair stowage is available on a first-come, first-served basis and is subject to size restrictions.
    • Wheelchairs are secured with wheelchair straps or placed in a wheelchair pouch.

    Announcements

    • The "Expedited Seating" announcement is made by Flight Attendant "B" after every 20 customers board the aircraft and continued until boarding is complete.

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    Frontier Flight Procedures PDF

    Description

    This quiz covers the procedures and protocols for flight attendants during departure and taxi-out, including announcements and safety checks.

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