Flight Attendant Procedures: Departure and Taxi-Out

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Questions and Answers

At what time does the face-to-face confirmation with the CSA need to be completed?

60 minutes

45 minutes

40 minutes (correct)

50 minutes

Which Flight Attendant is not required to be on the All-Call?

C (correct)

Who shares passenger count information with Flight Attendant 'C' verbally?

A (correct)

What is announced during the 'All-Call' Departure announcement?

All of the above Signup and view all the answers

At what time does customer boarding begin?

40 minutes Signup and view all the answers

Who makes the 'Seat Belt Sign On' announcement?

Flight Attendant 'A', 'B', 'C', 'D', or 'E' Signup and view all the answers

Who is responsible for verbally confirming the AFT doors during the 'All-Call'?

B Signup and view all the answers

When is the 'Service' announcement made?

After takeoff, before beginning service Signup and view all the answers

What is the purpose of the face-to-face confirmation with the CSA?

To ensure all required Flight Attendants are on the aircraft Signup and view all the answers

What is the main cabin door status during the 'All-Call' Departure announcement?

Closed Signup and view all the answers

What happens when the Fasten Seat Belt sign is turned on?

In-flight service is discontinued Signup and view all the answers

Who makes the announcement 'In-flight service discontinued'?

Any Flight Attendant Signup and view all the answers

What is the purpose of the 'Seat Belt Sign On' announcement?

To remind passengers to fasten their seat belts Signup and view all the answers

When is the 'Seat Belt Sign On' announcement made?

After the seat belt sign is turned on and seat belts are checked Signup and view all the answers

Why are the Flight Attendants seated?

Because the Fasten Seat Belt sign is on Signup and view all the answers

What happens after the Fasten Seat Belt sign is turned on?

Passengers are asked to remain seated with their seat belts fastened Signup and view all the answers

Where are two folding/collapsible wheelchairs stowed in the cabin?

Last row D, E, F Signup and view all the answers

Who is responsible for making the Expedited Seating announcement?

Flight Attendant 'B' Signup and view all the answers

When is the Expedited Seating announcement made?

Only during late flights, quick turns, or when boarding becomes slow Signup and view all the answers

What is the purpose of the exit briefing?

To ensure passengers are willing and able to assist in an emergency Signup and view all the answers

How many folding/collapsible wheelchairs can be stowed in the cabin?

Two Signup and view all the answers

Where is the second wheelchair stowed on an A321NEO aircraft?

Second to last row D, E, F Signup and view all the answers

When is the General Boarding announcement made?

At the start of boarding Signup and view all the answers

What is used to secure wheelchairs in the cabin?

Wheelchair straps or a wheelchair pouch Signup and view all the answers

Who is responsible for providing the cabin count during the pre-departure announcements?

Flight Attendant 'A' Signup and view all the answers

What is the safety demonstration position for Flight Attendant 'A' on an A320?

FWD Signup and view all the answers

When is the safety demonstration performed on an Airbus?

Before takeoff Signup and view all the answers

What is the purpose of the 'All-Call' during pre-departure announcements?

To confirm all doors are verified Signup and view all the answers

Who is responsible for reading the safety demonstration on an A320?

Flight Attendant 'B' Signup and view all the answers

What is the exception for gate departure?

There is a return to the gate and/or the jetway may be returned briefly to the entry door Signup and view all the answers

What is the purpose of the visual verification of doors armed via the FAP?

To confirm all doors are armed Signup and view all the answers

What is the announcement made by Flight Attendant 'A' after visually verifying doors armed via the FAP?

All Doors Verified Signup and view all the answers

What is the responsibility of Flight Attendant 'B' during deplaning?

Verifying the airstairs/ramp are pulled up to the aircraft before allowing customers to deplane Signup and view all the answers

How often should the flight attendant make an announcement regarding the delay during an Extended Tarmac Delay?

Every 15 minutes Signup and view all the answers

What is the policy for holding at the gate during an Extended Tarmac Delay?

The MCD should remain open if the delay is 30 minutes or more Signup and view all the answers

What is the significance of the 'Sold by Volaris/Y4' code on a codeshare flight?

Passengers are allowed two carry-on items Signup and view all the answers

When does the Tarmac Delay clock start?

Five minutes after the last customer is boarded Signup and view all the answers

What is the role of the 'A' Flight Attendant during an Extended Tarmac Delay?

To obtain information about the delay and make announcements to customers Signup and view all the answers

What is the exception to keeping the MCD open during an Extended Tarmac Delay?

Inclement weather Signup and view all the answers

What is the responsibility of the Flight Attendant during an Extended Tarmac Delay?

To take initiative by asking questions of the CSA or Captain regarding the delay Signup and view all the answers

When is the 'Seat Belt Sign On' announcement made?

Before takeoff, after seat belts are checked Signup and view all the answers

What is announced during the 'Service' announcement?

The start of in-flight service Signup and view all the answers

What happens when the Fasten Seat Belt sign is turned on?

In-flight service is discontinued Signup and view all the answers

Who makes the 'Service' announcement?

Flight Attendant 'A' Signup and view all the answers

What is the reason for discontinuing in-flight service?

The aircraft is experiencing turbulence Signup and view all the answers

Who is responsible for making the announcement about discontinuing in-flight service?

Flight Attendant 'A' Signup and view all the answers

When is the 'Seat Belt Sign On' announcement related to?

Pre-departure announcements Signup and view all the answers

What is the purpose of the 'Seat Belt Sign On' announcement?

To remind passengers to fasten their seat belts Signup and view all the answers

What is the responsibility of Flight Attendant 'B' during deplaning?

Verifies airstairs/ramp are pulled up to A/C before allowing customers to deplane Signup and view all the answers

Where are two folding/collapsible wheelchairs stowed in the cabin?

Last row D, E, F Signup and view all the answers

How often should the flight attendant make an announcement regarding the delay during an Extended Tarmac Delay?

Every 15 minutes Signup and view all the answers

What is the policy for holding at the gate during an Extended Tarmac Delay?

Keep the MCD open and notify customers of their ability to deplane Signup and view all the answers

Who makes the Expedited Seating announcement?

Flight Attendant 'B' Signup and view all the answers

What is the significance of the 'Sold by Volaris/Y4' code on a codeshare flight?

Two carry-on items are allowed Signup and view all the answers

What is the purpose of the exit briefing?

To confirm the willingness and ability to assist in an emergency Signup and view all the answers

When does the Tarmac Delay clock start?

Five minutes after the last customer is boarded Signup and view all the answers

On an A321NEO aircraft, where is the second wheelchair stowed?

Second to last row D, E, F Signup and view all the answers

What is the role of the 'A' Flight Attendant during an Extended Tarmac Delay?

Obtain all information available and make announcements Signup and view all the answers

What is used to secure wheelchairs in the cabin?

Wheelchair straps or wheelchair pouches Signup and view all the answers

When is the General Boarding announcement made?

Before the pre-departure announcements Signup and view all the answers

What is the exception to keeping the MCD open during an Extended Tarmac Delay?

Inclement weather Signup and view all the answers

How many folding/collapsible wheelchairs can be stowed in the cabin?

Two Signup and view all the answers

What should the Flight Attendant do during an Extended Tarmac Delay?

Take initiative by asking questions of the Customer Service Agent (CSA) or Captain regarding the delay Signup and view all the answers

Who is responsible for providing the cabin count during the pre-departure announcements?

Flight Attendant 'A' Signup and view all the answers

Who is responsible for visually verifying doors armed via the FAP?

Flight Attendant 'A' Signup and view all the answers

What is the announcement made by Flight Attendant 'A' after visually verifying doors armed via the FAP?

All Doors Verified Signup and view all the answers

Who is responsible for providing the cabin count during the pre-departure announcements?

Flight Attendant 'A' Signup and view all the answers

When does the customer boarding begin?

40 minutes before departure Signup and view all the answers

What is the purpose of the face-to-face confirmation with the CSA?

To ensure all required Flight Attendants are on the aircraft and ready for customer boarding Signup and view all the answers

What is the safety demonstration position for Flight Attendant 'A' on an A320?

FWD Signup and view all the answers

When is the safety demonstration performed on an Airbus?

Before takeoff Signup and view all the answers

Which Flight Attendants are required to be on the All-Call?

A, B, D, and E Signup and view all the answers

What is the exception for gate departure?

Occasional return to the gate and/or the jetway may be returned briefly to the entry door Signup and view all the answers

What is announced during the 'All-Call' Departure announcement?

The main cabin door has been closed Signup and view all the answers

Who is responsible for reading the safety demonstration on an A320?

Flight Attendant 'B' Signup and view all the answers

When does the 'All-Call' Departure announcement take place?

After closing the MCD (1L) Signup and view all the answers

What is the purpose of the pre-departure announcements?

To prepare the cabin for departure Signup and view all the answers

What is the purpose of the visual verification of doors armed via the FAP?

To verify the doors are armed before departure Signup and view all the answers

Who is responsible for making the pre-departure announcements?

Flight Attendant 'A' Signup and view all the answers

What is the purpose of the safety demonstration?

To provide an overview of the aircraft's safety features Signup and view all the answers

Study Notes

Departure and Taxi-Out Procedures

The Fasten Seat Belt sign is turned on, and the Captain asks the Flight Attendants to be seated due to expected turbulence.
In-flight service is discontinued until it is safe to resume.
All passengers are asked to remain seated with their seat belts fastened while the sign is on.

In-Flight Announcements

The "Seat Belt Sign On" announcement is made by Flight Attendant "A", "B", "C", "D", or "E" after the seat belt sign is turned on and seat belts are checked.
The "Service" announcement is made by Flight Attendant "A" after takeoff, before beginning service.

Pre-Departure Announcements

The "Prepare Doors – Gate Departure" announcement is made by Flight Attendant "A" to verify doors are armed via the FAP.
The "All-Call" announcement is made by Flight Attendant "A" to provide the cabin count, including the number of passengers, infants, and ACMs.

Safety Demonstration

The safety demonstration is performed by Flight Attendant "B" on Airbus A320, A321, and A321NEO before takeoff.
The safety demonstration positions are assigned to Flight Attendants "A", "C", "D", and "B" on different aircraft.

Airbus Compliance Areas

The compliance areas for the Airbus A320, A321, and A321NEO are assigned to Flight Attendants "A", "C", "D", and "B" in different areas of the cabin.

Countdown to Departure

The countdown to departure involves checking in for the trip on Crew Web, reporting to the gate, conducting a briefing with the Customer Service Agent, and completing pre-flight checks.
The customer boarding process begins 40 minutes (45 minutes for headstart flights) before departure.

Departure and Taxi-Out

The "All-Call Departure" announcement is made by Flight Attendant "A", "B", "D", and "E" after closing the main cabin door (MCD).
The "All-Call" involves the verification of passenger count information and the cross-check of doors.

Arrival Announcements

The "AFT Deplaning" announcement is made by Flight Attendant "B" to notify customers of deplaning procedures.

Extended Tarmac Delay Program (TDP)

The Tarmac Delay clock starts five minutes after the last customer is boarded.
If the delay is 30 minutes or more, the MCD should remain open, and passengers must be notified of their ability to deplane.
The "A" Flight Attendant obtains information about the delay and makes announcements to customers every 15 minutes.

Codeshare

The F9/Y4 codeshare allows two carry-on items for passengers.

Special Handling

Wheelchair stowage is available on a first-come, first-served basis and is subject to size restrictions.
Wheelchairs are secured with wheelchair straps or placed in a wheelchair pouch.

Announcements

The "Expedited Seating" announcement is made by Flight Attendant "B" after every 20 customers board the aircraft and continued until boarding is complete.

Departure and Taxi-Out Procedures

The Fasten Seat Belt sign is turned on, and the Captain asks the Flight Attendants to be seated due to expected turbulence.
In-flight service is discontinued until it is safe to resume.
All passengers are asked to remain seated with their seat belts fastened while the sign is on.

In-Flight Announcements

The "Seat Belt Sign On" announcement is made by Flight Attendant "A", "B", "C", "D", or "E" after the seat belt sign is turned on and seat belts are checked.
The "Service" announcement is made by Flight Attendant "A" after takeoff, before beginning service.

Pre-Departure Announcements

The "Prepare Doors – Gate Departure" announcement is made by Flight Attendant "A" to verify doors are armed via the FAP.
The "All-Call" announcement is made by Flight Attendant "A" to provide the cabin count, including the number of passengers, infants, and ACMs.

Safety Demonstration

The safety demonstration is performed by Flight Attendant "B" on Airbus A320, A321, and A321NEO before takeoff.
The safety demonstration positions are assigned to Flight Attendants "A", "C", "D", and "B" on different aircraft.

Airbus Compliance Areas

The compliance areas for the Airbus A320, A321, and A321NEO are assigned to Flight Attendants "A", "C", "D", and "B" in different areas of the cabin.

Countdown to Departure

The countdown to departure involves checking in for the trip on Crew Web, reporting to the gate, conducting a briefing with the Customer Service Agent, and completing pre-flight checks.
The customer boarding process begins 40 minutes (45 minutes for headstart flights) before departure.

Departure and Taxi-Out

The "All-Call Departure" announcement is made by Flight Attendant "A", "B", "D", and "E" after closing the main cabin door (MCD).
The "All-Call" involves the verification of passenger count information and the cross-check of doors.

Arrival Announcements

The "AFT Deplaning" announcement is made by Flight Attendant "B" to notify customers of deplaning procedures.

Extended Tarmac Delay Program (TDP)

The Tarmac Delay clock starts five minutes after the last customer is boarded.
If the delay is 30 minutes or more, the MCD should remain open, and passengers must be notified of their ability to deplane.
The "A" Flight Attendant obtains information about the delay and makes announcements to customers every 15 minutes.

Codeshare

The F9/Y4 codeshare allows two carry-on items for passengers.

Special Handling

Wheelchair stowage is available on a first-come, first-served basis and is subject to size restrictions.
Wheelchairs are secured with wheelchair straps or placed in a wheelchair pouch.

Announcements

The "Expedited Seating" announcement is made by Flight Attendant "B" after every 20 customers board the aircraft and continued until boarding is complete.

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Description

This quiz covers the procedures and protocols for flight attendants during departure and taxi-out, including announcements and safety checks.