Airbus A320/A321/A321NEO Flight Attendant Procedures

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Questions and Answers

What is the purpose of the Flight Attendant Supply Drawer?

To hold supplies including bio-hazard kits, medicine packets, and other items.

Where are the Seat Cushions secured on Airbus A320/ A321/ A321NEO?

Attached to the floor

Secured by Velcro to the seat frame (correct)

Tied to the seats

The Extended Tarmac Delay Kit (EDK) snacks are available for general consumption.

False

Where is the Megaphone typically used in an emergency?

Evacuation or if the PA becomes INOP (inoperative). Signup and view all the answers

How long does the Emergency Locator Transmitter (ELT) signal last after activation?

50 hours Signup and view all the answers

Which feature is common to all life rafts?

Dual entry Signup and view all the answers

The Large Emergency Locator Transmitter (ELT) is secured in the ________.

bracket Signup and view all the answers

The Small ELT activates automatically within 30 seconds of being placed in water.

False Signup and view all the answers

What is the purpose of the MEL (Minimum Equipment List)?

To identify equipment that may be inoperative under certain conditions Signup and view all the answers

An inoperative item on an aircraft must be repaired or replaced before normal operation.

True Signup and view all the answers

A 'No-Go Item' refers to any equipment related to the airworthiness and operating regulations of the aircraft not listed on the MEL that must be ________.

operative Signup and view all the answers

Match the Airbus model with its Emergency Equipment Locations:

A320 = Under each FA jumpseat, FWD OHB A/C Right and Left, AFT OHB A/C Right and Left A321 = FWD OHB A/C Right and Left, AFT OHB A/C Right and Left, Doors 2R & 2L, Doors 3R & 3L A321NEO = FWD OHB A/C Right and Left, AFT OHB A/C Right and Left, Doors 3R & 3L Signup and view all the answers

What must be done if a piece of Emergency Equipment is found deficient during a pre-flight check or in-flight?

Notify Flight Deck immediately and document on Cabin Condition Report. Signup and view all the answers

What is the purpose of the Portable Oxygen Bottle (POB)?

To provide oxygen for passengers in case of emergency Signup and view all the answers

How should the Single Outlet Portable Oxygen Bottle (POB) be used?

Turn on/off control knob counter-clockwise to 2 liters/minute or 4 liters/minute position to start flow of oxygen. Number must be clearly displayed. Notify Flight Deck of the intent to use oxygen. Signup and view all the answers

The Water Fire Extinguisher is used to extinguish class _ fires only.

A Signup and view all the answers

Match the following fire classes with the appropriate extinguisher types:

Material: paper, fabric, wood = H2O Extinguisher Flammable liquids: fuel, oil, grease = Halon Fire Extinguisher or Halon-free Fire Extinguisher Electrical: circuits, galley fire = Halon Fire Extinguisher or Halon-free Fire Extinguisher Signup and view all the answers

What temperature will the Lavatory Automatic Halon Fire Extinguisher discharge at?

175° Signup and view all the answers

What happens when you push on the door of the Lavatory Fire Extinguisher for preflight?

The lock disengages Signup and view all the answers

Flight Attendants pre-flight the Flight Deck emergency equipment.

False Signup and view all the answers

Flight Attendants must be aware of the location and operation of the Flight Deck emergency ___.

equipment Signup and view all the answers

Match the emergency equipment with its description:

Crash Axe = Fire containment and rescue tool Halon Fire Extinguisher = Fire suppression device Escape Ropes = Used for emergency evacuation Fire-retardant Gloves = Protective gear against fire Signup and view all the answers

What are the objectives listed in the content?

Understand the differences between MEL, In-op, and No-Go items; Be familiar with the Cabin Condition Report; Identify the Cabin Emergency Equipment Zones for each Flight Attendant; Know the specific pre-flight responsibilities for every piece of cabin emergency equipment; Be aware of the Flight Deck emergency equipment and its use. Signup and view all the answers

Study Notes

Emergency Equipment

The FAA has defined MEL (Minimum Equipment List), In-op, and No-Go items.
MEL is a list of equipment that can be inoperative under certain conditions and still provide an acceptable level of safety.
In-op means a system or component has malfunctioned and is not functioning normally within its approved operation limits or tolerances.
No-Go items are equipment related to airworthiness and operating regulations that must be operative or referred to as a "No-Go Item."

Flight Attendant Documentation

When a piece of emergency equipment is found to be deficient or used in-flight, notify the Flight Deck immediately and document on the Cabin Condition Report.

A320, A321, and A321NEO Emergency Equipment Locations

Emergency equipment locations vary by aircraft type:
A320: Under each FA jumpseat, FWD OHB, and AFT OHB.
A321: Under each FA jumpseat, FWD OHB, AFT OHB, Doors 2R & 2L, and Doors 3R & 3L.
A321NEO: Under each FA jumpseat, FWD OHB, AFT OHB, Doors 3R & 3L.

Pre-flight Check

Divided into zones for each aircraft type:
A320: 4 zones (FWD Galley, FWD-Cabin, AFT OHBs, AFT Galley).
A321: 5 zones (FWD Galley, FWD-Cabin, Mid-Cabin, AFT OHBs, AFT Galley).
A321NEO: 5 zones (FWD Galley, FWD-Cabin, Mid-Cabin, AFT OHBs, AFT Galley).

Pre-flight Check Responsibilities

Each Flight Attendant is responsible for one zone.
Check for items such as emergency equipment, jumpseat, and lavatory.

General Safety Checks

Lavatory: Check for items that don't belong, toilet and water systems functioning, and trash flaps secured.
Galley: Check supplies and products inventory, cleats in cart bay and Atlas carrier bays functional, and required carts and Atlas carriers present.
FAP and PA & Interphone: Check water/waste levels, test calling functions, and test PA.

Emergency Equipment Pre-flight Check

Use the T.O.S.S. checklist:
T: Is it there?
O: Is it operational?
S: Is it sealed?
S: Is it secured?

Additional Cabin Equipment

Flashlights: Used in evacuations or power failures, 4 hours of continuous use, LED Flashlights.
Crew Life Vest: One in compartment under each FA jumpseat.
Manual Release Tool (MRT): Used for opening PSU if masks fail to drop during a decompression.
Slide Pack: Used in evacuations, inflates in 4-6 seconds.
Overwing Exit: Check window seals, opening controls, markings, placards, signs, and lights.

Flight Attendant Supply Drawer

Located in AFT Galley.
Used to hold supplies including Bio-Hazard Kits, Medicine Packets, Red Card, Danger Tags, and Animal Cards.

Biohazard Kit

Located in the Flight Attendant Supply Drawer.
Used when dealing with biohazard items.
Contains items such as a red biohazard containment bag, facemask, protective gown, latex gloves, and solidifier agent.

Seat Cushions

One for each customer seat.
Secured by Velcro to the seat frame.

Airbag Seat Belt

For aircraft equipped with airbag seat belts in Row 1.
Restrictions: No seat belt extensions, lap children, child restraint devices, animals on lap, pets in carriers, or cabin seat baggage.

Seat Belt Extension

Number of seat belt extensions varies by aircraft type:
A320: 6
A321: 16
A321NEO: 17
Located in FWD OHB, AFT OHB, and Galley.

Demo Equipment

Number of demo sets varies by aircraft type:
A320: 3
A321: 4
A321NEO: 4
Each set includes a seatbelt extension, oxygen mask, safety information card, and demo life vest.

Total Seat Belt Extensions on an Aircraft

A320: 9 Total (Extensions + Demo)
A321: 12 Total (Extensions + Demo)
A321NEO: 21 Total (Extensions + Demo)
During pre-flight, Flight Attendants must communicate with each other to ensure the aircraft has the proper amount of seat belt extensions.### Emergency Equipment

Onboard Wheelchair

Used to provide mobility for customers with disabilities
Instructions located in FAM 35.15
Location: AFT OHB, A/C Right

Wheelchair Belts/Straps

2 sets containing 2 belts each
Location: AFT OHB, A/C Right, above EMK
Secured in a Velcro pouch affixed to the wall of OHB

Cabin Stowage for Wheelchair-Straps

Position wheelchair in last row with handles toward the window
Attach one red belt to the window seat seatbelt, weave ends through the wheelchair frame, and attach to the middle seatbelt
Repeat procedure with the second belt, crossing the belts and tugging tight

Wheelchair Pouch

2 pouches located under the last row of seats
Secured under the last row of customer seats

Cabin Stowage for Wheelchair-Pouch and Straps

Position wheelchair in last row with handles toward the window
Use one wheelchair strap
Secure wheelchair strap to seatbelt
Run the straps through the webbing loops on the front of the pouch

Extended Tarmac Delay Kit (EDK)

Each aircraft equipped with 1 EDK box containing 240 packages of Biscoff cookies
Located in the AFT OHB, A/C Right
Authorized for use during TDP only

Megaphone

Used in an evacuation or if the PA becomes inoperable
30 minutes of continuous use
50 feet range
2 megaphones located in FWD OHB, A/C Left and AFT OHB, A/C Right

First Aid Kit

3 kits on A320 and A321
Locations: FWD OHB, A/C Right, and AFT OHB, A/C Right
Sealed with a tamper-evident seal

Emergency Medical Kit (EMK)

1 kit on A320, A321, and A321NEO
Location: AFT OHB, A/C Right
Sealed with a tamper-evident seal (green, yellow, or red)

AED – Automated External Defibrillator

1 AED on A320, A321, and A321NEO
Location: AFT OHB, A/C Right
Sealed with a tamper-evident seal
Battery status indicator flashes black hourglass or green light

Customer Life Vest

Provide flotation means for customers weighing more than 35lbs
1 life vest under each customer seat
Sealed with a tamper-evident security seal

Spare Life Vest

8 spare life vests on A320, A321, and A321NEO
Locations: FWD OHB, A/C Left, and AFT OHB, A/C Left
Sealed in plastic bags

Infant Life Vest

15 infant life vests on A320, A321, and A321NEO
Location: AFT OHB, A/C Left
Sealed in plastic bags

Life Raft

All Life Rafts are identical in features and operation
Features: dual entry, dual-sided (reversible), boarding stations, sea anchor, survival kit, canopy, utility kit, and secondary utility kit

Life Raft A320/A321/A321NEO

Capacity: 25 or 32 for A320, 32 for A321, and 6, 36, and 36 for A321NEO
Overload capacity: 37 or 48 for A320, 48 for A321, and 9, 54, and 54 for A321NEO

Survival Kit

Purpose: to equip each Slide/Raft with critical survival and signaling equipment
4 kits on A320, A321, and A321NEO
Locations: FWD OHB, A/C Right, and AFT OHB, A/C Right
Sealed with a tamper-evident security seal

Emergency Locator Transmitters (ELT)

Used to assist rescuers in the location of survivors after a ditching
Large ELT: activates when immersed in water
Small ELT: activates when the antenna is pulled away from the foam collar and placed in water

Portable Oxygen Bottle (POB)

2 types: Single and Dual Outlet
Used to provide oxygen for medical emergencies
Locations: FWD OHB, A/C Right, and AFT OHB, A/C Right
Secured in brackets

Spare POB Masks

2 spare masks on A320, A321, and A321NEO
Location: AFT OHB, A/C Right
Sealed in plastic bags### Fire Extinguishers
Water fire extinguisher is used to extinguish Class A fires only.
Water fire extinguisher sprays up to 20 feet and lasts for 30 seconds.
Operation: turn handle clockwise to puncture CO2, aim at the base of the fire, and use a sweeping motion.

Water Fire Extinguisher Locations

One (1) AFT OHB, A/C Left on 320/321/321NEO.
CO2 cartridge is visible in the handle and sealed with a tamper-evident seal.
Secured in a bracket.

Cabin Halon Fire Extinguisher

Used on 320, 321, and 321NEO.
Locations: Two (2) FWD OHB, A/C Left, and Two (2) FWD OHB, A/C Left on 320, 321, and 321NEO respectively.
One (1) AFT OHB, A/C Left, and One (1) 3L OHB, A/C Left on 320, 321, and 321NEO respectively.
Gauge in the green zone, sealed with a tamper-evident seal, and secured in a bracket.
*1 additional in the Flight Deck on all AC.

Cabin Halon Fire Extinguisher Operation

Press down on the black lever safeguard to break the wire clasp.
Aim at the base of the fire, holding upright.
Squeeze handles together to release the agent.
Use a sweeping motion, moving towards the fire.

HAFEX Halon-free Fire Extinguisher

Beginning in spring 2025, new Frontier aircraft will be delivered with HAFEX Halon-free Fire Extinguishers.
Differences from Halon Fire Extinguishers: bracket, operation, and use.
Can be used on Class A, B, and C fires, as well as lithium-ion battery fires.
No need to follow up with a non-flammable liquid if used on a Class A fire.

HAFEX Halon-free Fire Extinguisher Pre-flight

Locations: Two (2) FWD OHB, A/C Left, and One (1) AFT OHB, A/C Left on 320, 321, and 321NEO respectively.
Gauge in the green zone, sealed with a tamper-evident seal (pin), and secured in a bracket with two retention bands.

HAFEX Halon-free Fire Extinguisher Use

Can be used to extinguish Class A, B, and C fires.
Reduces/eliminates the oxygen element of the fire triangle.
Range: 5-6 feet, and lasts for 9-10 seconds.

HAFEX Halon-free Fire Extinguisher Operation

Pull the pin to break the tamper-evident seal.
Aim at the base of the fire, holding upright.
Squeeze handles together to release the agent.
Use a sweeping motion, moving towards the fire.

Protective Breathing Equipment (PBE)

Locations: Two (2) FWD OHB, A/C Left, and Two (2) AFT OHB, A/C Left on 320, 321, and 321NEO respectively.
Humidity indicator blue, sealed with a tamper-evident seal, and secured in a bracket.
Used for protection from dense smoke and/or toxic fumes.
Lasts approximately 15 minutes.
Must be located within reach of each extinguisher.

PBE Operation

PBE should be donned away from the source of the fire.
Pull pouch from the container, open pouch, and remove the hood.
Pull yellow oxygen cylinders apart, and place hands in the rubber opening.
Place the PBE over the head with the rubber lining around the neck.
All hair must be tucked inside the PBE.
The PBE must be donned within 15 seconds of pulling apart the oxygen cylinders.

PBE Operation - Cont.

The PBE will inflate, and a green indicator light will flash.
As the oxygen supply diminishes, the PBE will collapse, and a red indicator light will begin flashing alternately with the green indicator light.
Before removing the PBE, make sure to be clear and away from any source of fire.
Condensation will appear inside the PBE, which is normal.

Lavatory Halon Extinguisher

Automatic and self-contained.
Will discharge at 175°F.
One (1) over each lavatory waste bin.
Pressure gauge needle in the green zone.

Lavatory Automatic Halon Fire Extinguisher

Will discharge at 175°F.
Completely automatic and self-contained.

Lavatory Automatic Halon Fire Extinguisher, Cont.

To access the Lavatory Fire Extinguisher for pre-flight, push on the door to open, disengaging the lock.
To lock the door, push until you hear the click.

Lavatory Smoke Detection Indicators

Red indicator light flashes on the AIP.
A triple low chime.
The amber light on the LAV SMOKE button on the (FAP) illuminates.

Fire Containment Bag

One (1) on 320/321/321NEO.
Located in the FWD OHB, A/C Left.
Contents: One (1) pair of fire-resistant gloves, and One (1) large, laptop-sized Fire Containment Bag.

Flight Deck Equipment

Flight Attendants must be aware of the location and operation of the Flight Deck emergency equipment.
Crash Axe, Halon Fire Extinguisher, Escape Ropes, and Fire-retardant Gloves.

Objectives

Understand the differences between MEL, In-op, and No-Go items.
Be familiar with the Cabin Condition Report, including where it is kept, when, and how to use it.
Identify the Cabin Emergency Equipment Zones for each Flight Attendant.
Know the specific pre-flight responsibilities (T.O.S.S.) for every piece of cabin emergency equipment.
Be aware of the Flight Deck emergency equipment and its use.

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Test your knowledge of Airbus A320/A321/A321NEO flight attendant procedures, including emergency equipment and supplies. Learn about the location of important items and their uses.