Podcast
Questions and Answers
Which of the following is an example of an expert system used in medical diagnosis?
Which of the following is an example of an expert system used in medical diagnosis?
In the context of expert systems, what is the primary function of the knowledge base?
In the context of expert systems, what is the primary function of the knowledge base?
Which expert system would likely assist a farmer in modern farming practices?
Which expert system would likely assist a farmer in modern farming practices?
What role does the inference engine play in an expert system?
What role does the inference engine play in an expert system?
Signup and view all the answers
Which of the following expert systems is likely to be used for assessing investment risk?
Which of the following expert systems is likely to be used for assessing investment risk?
Signup and view all the answers
What is one of the primary functions of a Management Information System (MIS)?
What is one of the primary functions of a Management Information System (MIS)?
Signup and view all the answers
Which of the following is NOT a typical example of a Management Information System (MIS)?
Which of the following is NOT a typical example of a Management Information System (MIS)?
Signup and view all the answers
What function of a Decision Support System (DSS) focuses on solving complex problems?
What function of a Decision Support System (DSS) focuses on solving complex problems?
Signup and view all the answers
How does a Management Information System (MIS) help organizations?
How does a Management Information System (MIS) help organizations?
Signup and view all the answers
What does the report generation function in a MIS provide?
What does the report generation function in a MIS provide?
Signup and view all the answers
In what scenario is a Decision Support System (DSS) most useful?
In what scenario is a Decision Support System (DSS) most useful?
Signup and view all the answers
Which of the following does NOT describe a function of an MIS?
Which of the following does NOT describe a function of an MIS?
Signup and view all the answers
What defines the interaction in a Decision Support System (DSS)?
What defines the interaction in a Decision Support System (DSS)?
Signup and view all the answers
What primary function does a Decision Support System (DSS) perform?
What primary function does a Decision Support System (DSS) perform?
Signup and view all the answers
Which of the following is NOT a function of an Expert System?
Which of the following is NOT a function of an Expert System?
Signup and view all the answers
How does a Decision Support System (DSS) aid in financial planning?
How does a Decision Support System (DSS) aid in financial planning?
Signup and view all the answers
What distinguishes an Expert System from a traditional software application?
What distinguishes an Expert System from a traditional software application?
Signup and view all the answers
Which of the following is a primary use of a Supply Chain DSS?
Which of the following is a primary use of a Supply Chain DSS?
Signup and view all the answers
What is a crucial characteristic of an Expert System?
What is a crucial characteristic of an Expert System?
Signup and view all the answers
In what way does visualization in a DSS enhance decision-making?
In what way does visualization in a DSS enhance decision-making?
Signup and view all the answers
What aspect of healthcare is primarily addressed by a Healthcare DSS?
What aspect of healthcare is primarily addressed by a Healthcare DSS?
Signup and view all the answers
What is the main goal of System Analysis and Design?
What is the main goal of System Analysis and Design?
Signup and view all the answers
Which of the following is NOT a responsibility of a System Analyst?
Which of the following is NOT a responsibility of a System Analyst?
Signup and view all the answers
Which of these options describes the nature of Application software?
Which of these options describes the nature of Application software?
Signup and view all the answers
What type of skills are required for effective System Analysts?
What type of skills are required for effective System Analysts?
Signup and view all the answers
Information systems are best described as:
Information systems are best described as:
Signup and view all the answers
What does a System Analyst utilize to exploit information technology for organizational gains?
What does a System Analyst utilize to exploit information technology for organizational gains?
Signup and view all the answers
Which of the following describes a structured approach in System Analysis and Design?
Which of the following describes a structured approach in System Analysis and Design?
Signup and view all the answers
Which of the following best illustrates the 'method' aspect within the roles of a System Analyst?
Which of the following best illustrates the 'method' aspect within the roles of a System Analyst?
Signup and view all the answers
What is one of the tools System Analysts use to enhance their work?
What is one of the tools System Analysts use to enhance their work?
Signup and view all the answers
Which of these options is FILLED with technical understanding for a System Analyst?
Which of these options is FILLED with technical understanding for a System Analyst?
Signup and view all the answers
What is the primary function of a Transaction Processing System (TPS)?
What is the primary function of a Transaction Processing System (TPS)?
Signup and view all the answers
Which system is considered the backbone of many business activities?
Which system is considered the backbone of many business activities?
Signup and view all the answers
Which of the following is NOT a use case of a Transaction Processing System (TPS)?
Which of the following is NOT a use case of a Transaction Processing System (TPS)?
Signup and view all the answers
How does a Management Information System (MIS) assist managers in their operations?
How does a Management Information System (MIS) assist managers in their operations?
Signup and view all the answers
What role does a Transaction Processing System play in relation to higher-level systems like MIS?
What role does a Transaction Processing System play in relation to higher-level systems like MIS?
Signup and view all the answers
Which of the following is a feature of a Transaction Processing System (TPS)?
Which of the following is a feature of a Transaction Processing System (TPS)?
Signup and view all the answers
Which industry is likely to use a Transaction Processing System for booking tickets?
Which industry is likely to use a Transaction Processing System for booking tickets?
Signup and view all the answers
Which of the following best describes a key difference between TPS and MIS?
Which of the following best describes a key difference between TPS and MIS?
Signup and view all the answers
Signup and view all the answers
Flashcards
System Analysis and Design
System Analysis and Design
A structured process used by companies to create and maintain systems that perform essential business functions. Its primary objective is to enhance employee efficiency by implementing software solutions for key business tasks.
System Analyst
System Analyst
Individuals who analyze and design systems by understanding the organization's objectives, structure, and processes. They leverage their knowledge of information technology to create solutions that benefit the company.
System Analysis
System Analysis
Gathering and understanding information about a company's objectives, structure, and processes to identify potential areas for improvement. This often involves interviewing stakeholders, analyzing data, and documenting current practices.
System Design
System Design
Signup and view all the flashcards
Information System
Information System
Signup and view all the flashcards
Application Software
Application Software
Signup and view all the flashcards
System Software
System Software
Signup and view all the flashcards
Risk Analysis
Risk Analysis
Signup and view all the flashcards
System Implementation
System Implementation
Signup and view all the flashcards
System Evaluation
System Evaluation
Signup and view all the flashcards
Information Systems in Business
Information Systems in Business
Signup and view all the flashcards
Transaction Processing System (TPS)
Transaction Processing System (TPS)
Signup and view all the flashcards
Transaction Processing System (TPS)
Transaction Processing System (TPS)
Signup and view all the flashcards
Importance of TPS
Importance of TPS
Signup and view all the flashcards
TPS Applications
TPS Applications
Signup and view all the flashcards
Management Information System (MIS)
Management Information System (MIS)
Signup and view all the flashcards
MIS Data Transformation
MIS Data Transformation
Signup and view all the flashcards
MIS Integration
MIS Integration
Signup and view all the flashcards
MIS as a bridge
MIS as a bridge
Signup and view all the flashcards
Data Collection
Data Collection
Signup and view all the flashcards
Data Processing
Data Processing
Signup and view all the flashcards
Data Storage
Data Storage
Signup and view all the flashcards
Report Generation
Report Generation
Signup and view all the flashcards
Problem Identification
Problem Identification
Signup and view all the flashcards
Decision Support System (DSS)
Decision Support System (DSS)
Signup and view all the flashcards
Expert System (ES)
Expert System (ES)
Signup and view all the flashcards
Knowledge Base
Knowledge Base
Signup and view all the flashcards
Reasoning Algorithms
Reasoning Algorithms
Signup and view all the flashcards
Scenario Evaluation
Scenario Evaluation
Signup and view all the flashcards
Visualization
Visualization
Signup and view all the flashcards
Financial Planning Tools
Financial Planning Tools
Signup and view all the flashcards
Healthcare DSS
Healthcare DSS
Signup and view all the flashcards
What are Expert Systems?
What are Expert Systems?
Signup and view all the flashcards
How do Expert Systems work?
How do Expert Systems work?
Signup and view all the flashcards
What are some examples of Expert Systems?
What are some examples of Expert Systems?
Signup and view all the flashcards
What is the output of an Expert System?
What is the output of an Expert System?
Signup and view all the flashcards
How do users interact with Expert Systems?
How do users interact with Expert Systems?
Signup and view all the flashcards
Study Notes
Chapter 1: Introduction to System Analysis Design
- System Analysis and Design (SAD) is a method used by companies to create and maintain systems performing basic business functions.
- The main goal is to improve employee efficiency by applying software solutions to key business tasks.
- A structured approach is essential for success.
- Systems Analysts need an understanding of organization objectives, structure, and processes along with knowledge of information technology to exploit advantages.
Learning Objectives
- After completing this topic, students should be able to:
- Identify the importance of System Analysis and Design.
- Identify the roles and responsibilities of a System Analyst.
- Compare the four types of information systems.
- Identify tools and techniques for System Analysis and Design.
1.1 Overview of System Analysis and Design
- A method used by companies to create and maintain systems performing basic business functions.
- The major goal is to improve organizational systems by utilizing software to train employees.
- Application software supports organizational functions or processes.
- A system turns data into information, including hardware, software, documentation, job roles, controls, and personnel.
1.1 Overview of System Analysis and Design (continued)
- The major goal is to improve organizational systems through software development and employee training.
- Application software supports organizational functions and processes.
- Systems include hardware, software, documentation, job roles, controls and personnel.
1.1 Overview of System Analysis and Design (continued)
- A system converts data to information, including hardware, software, documentation, job roles, controls, and personnel.
1.1 Overview of System Analysis and Design (continued)
- System components: hardware, software, documentation, job roles, controls, personnel.
1.1 Overview of System Analysis and Design (continued)
- Benefits of effective SAD:
- Improved accuracy (reduced errors, improved data integrity)
- Cost savings (lower development and maintenance costs)
- Enhanced flexibility (easier system modifications and updates)
- Increased productivity (streamlined processes and intuitive interfaces).
1.2 Roles as System Analyst
- Study problems and needs of an organization.
- Determine best approach to improving organization through use of:
- People
- Methods
- Information Technology
- Help system users/managers define requirements for new or enhanced systems.
- Analytical skills: understanding organizations, problem-solving.
- System thinking: viewing organizations and systems as systems.
- Technical skills: understanding technology's potential and limitations.
- Managerial skills: managing projects, resources, risk, and change.
- Interpersonal skills: effective written and oral communication.
1.3 Type of Information System
- Information systems are collections of resources to gather, process, store, and disseminate information.
- Multiple people rely on various information systems.
- Companies use systems for communication with customers/suppliers, business operations and marketing campaigns.
- The diagram of information systems and management levels shows a pyramid-shaped organizational structure.
1.3 Type of Information System (continued)
- Information systems are resources that gather, process, store, and disseminate organizational information.
- Individuals use multiple systems for communication and information retrieval.
- Organizations rely on systems for communication with customers, suppliers, and to manage business operations.
1.3 Type of Information System (continued)
- Different information systems cater to various management levels (strategic, management, operational).
a. Transaction Processing System (TPS)
- A type of information system designed to handle, record, and manage routine business transactions efficiently and accurately.
- Automates data handling about business activities (transactions).
- Crucial for operational-level processes, forming the backbone for many business activities.
- Ensures smooth core business activities.
a. Transaction Processing System (TPS)(continued)
- Use cases:
- Retail (point-of-sale, managing sales and inventory)
- Banking (ATMs, online banking for managing customer transactions)
- Airlines (reservation systems for booking tickets and managing passenger data)
- Manufacturing (systems to track production schedules and raw material usage)
- Example: Payroll system (processes employee data to generate payroll, including gross pay & withholdings).
a. Transaction Processing System (TPS) (continued)
- A system responsible for managing routine and repetitive business transactions, like payroll, order processing and banking.
b. Management Information System (MIS)
- A system that gathers, processes, stores, and analyzes data to provide meaningful insights and reports for effective managerial decision-making.
- Converts raw data from TPS into meaningful form.
- Integrates people, technology, and processes to achieve organizational objectives.
- Enables informed decisions and improves operational efficiency.
- Bridges the gap between data collection and decision-making systems.
b. Management Information System (MIS) (continued)
- The functions of an MIS include data collection, processing, storage, report generation, & problem identification.
b. Management Information System (MIS) (continued)
- Examples of MIS:
- Sales reporting (tracks and summarizes sales)
- Inventory management (monitors stock levels, reordering)
- Financial management (income statements, balance sheets, expenses)
- Human resources (analyzes employee performance, payroll, recruitment).
b. Management Information System (MIS) (continued)
- Systems used by organizations to make data more meaningful.
- Example showing TPS data transferred to MIS for reporting on sales performance.
c. Decision Support System (DSS)
- A type of IS designed to aid complex decision-making by analyzing data, providing insights, and suggesting potential actions.
- Provides interactive environments for decision making.
- Typically used by professionals for semi-structured or unstructured issues where human judgment and computer-based analytics combine.
c. Decision Support System (DSS)(continued)
- Functions of DSS:
- Data Collection (gathering from various sources).
- Data Analysis (applying statistical, mathematical models).
- Scenario Evaluation ("what-if" scenarios).
- Decision Support (recommendations, predictions, insights).
- Visualization (charts, graphs, dashboards for data interpretation).
c. Decision Support System (DSS)(continued)
- Example of DSS:
- Financial Planning Tools (evaluating investments, budgets).
- Supply Chain (analyzing logistics, inventory, supplier performance).
- Customer Relationship Management (identifying customer trends, and retention strategies).
- Healthcare (medical diagnosis, treatment planning).
c. Decision Support System (DSS)(continued)
- DSS utilizes data analysis and visualization to aid decision-making in various domains, combining data and human judgment.
- The diagram demonstrates how DSS extracts insights from TPS and MIS data, presenting them in a usable format for decision-making.
d. Expert System (ES)
- An AI-based system emulating a human expert's decision-making abilities within a specific domain.
- It uses a knowledge base and reasoning algorithms to provide advice and solve complex problems.
- Replicates an expert's approach to decision making.
d. Expert System (continued)
- Functions of ES:
- Problem solving
- Decision making
- Diagnostics (identifying issues).
- Learning and adaptation (some learn from new data)
d. Expert System (continued)
- Examples:
- Medical diagnosis (like MYCIN, diagnosis and treatment suggestion).
- Engineering design (CAD for machine design).
- Customer support (chatbots, issue resolution).
- Financial planning (investment analysis).
- Legal advice (case law assessment).
d. Expert System (continued)
- An illustrative image depicting a medical diagnostic expert system, from entry point (symptoms) to treatment recommendation.
- Example showing an agricultural expert system using a tablet to input soil, crop and weather data, offering recommendations for planting schedules, irrigation, and fertilizer.
1.4 Tools and techniques for SAD
-
Diagramming tools: DFDs, ERDs, use case diagrams, and flowcharts.
-
Modeling tools: UML (Unified Modeling Language), such as class, sequence and activity diagrams. BPMN (Business Process Model and Notation).
-
Prototyping tools: Tools like Figma, Balsamiq for creating prototypes. Low/High fidelity prototyping tools.
-
CASE tools (Computer-Aided Software Engineering): Automate tasks like code generation and documentation.
-
Software tools: Project management tools (MS project, JIRA). Requirement management (IBM DOORS, ReqIF).
1.4 Tools and Techniques for SAD (continued)
- Requirements Gathering Techniques: Interviews, surveys, workshops, observation.
- Analysis Techniques: SWOT analysis, gap analysis, feasibility analysis.
- Design Techniques: Structured design (DFDs & hierarchical diagrams), object-oriented design, and rapid application development.
- Testing and Validation Techniques: Walkthroughs, simulations, usability testing.
- Documentation Techniques: Data dictionaries, system specifications.
Studying That Suits You
Use AI to generate personalized quizzes and flashcards to suit your learning preferences.
Related Documents
Description
This quiz explores various expert systems and their applications in fields such as medical diagnosis, agriculture, and investment risk assessment. It also covers the roles of Management Information Systems (MIS) and Decision Support Systems (DSS) in organizational decision-making. Test your knowledge on how these systems function effectively within different industries.