Examen final - Comportement humain et organisation
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Questions and Answers

Quel style de leadership est associé à la coordination et au contrôle dans les rôles officiels de gestion?

  • Leadership d'adaptation
  • Leadership entrepreneurial
  • Leadership administratif (correct)
  • Leadership héroïque
  • Lequel de ces styles de leadership favorise l'innovation et l'adaptabilité?

  • Leadership transactionnel
  • Leadership transformationnel
  • Leadership entrepreneurial (correct)
  • Leadership autocratique
  • Quel style de leadership se concentre sur le partage de pouvoir avec les employés?

  • Leadership administratif
  • Leadership transactionnel
  • Leadership autocratique
  • Leadership habilitant (correct)
  • Lequel des styles de leadership met l'accent sur l'authenticité du leader?

    <p>Leader authentique</p> Signup and view all the answers

    Quel est l'objectif principal des approches du leadership héroïque?

    <p>Inspiration et motivation des autres</p> Signup and view all the answers

    Quel style de leadership est flexible et se situe à l'interface des systèmes administratif et entrepreneurial?

    <p>Leadership d'adaptation</p> Signup and view all the answers

    Quelle approche de leadership consiste à dicter des politiques sans consultation?

    <p>Leadership autocratique</p> Signup and view all the answers

    Quelles dispositions favorisent le leadership dans le cadre de la psychologie positive?

    <p>Le sentiment de compétence et l'optimisme</p> Signup and view all the answers

    Quel type de leadership s'appuie sur une variété d'expertises issues de plusieurs personnes ?

    <p>Leadership distribué</p> Signup and view all the answers

    Quelle caractéristique n'est pas associée au succès du leadership partagé ?

    <p>La recherche de pouvoir personnel</p> Signup and view all the answers

    Comment est surnommé le modèle de leadership qui répartit les rôles de manière à éviter la concentration du pouvoir ?

    <p>Coleadership</p> Signup and view all the answers

    Quelle prémisse n'appartient pas au leadership distribué ?

    <p>Il repose sur une seule expertise</p> Signup and view all the answers

    Quelles sont les forces que le coleadership permet d'exploiter ?

    <p>Les forces complémentaires diversifiées de plusieurs personnes</p> Signup and view all the answers

    Quelle affirmation n'est pas vraie au sujet des théories des traits personnels du leader ?

    <p>Elles sont basées sur des mécanismes sociaux</p> Signup and view all the answers

    Le leadership partagé est souvent associé à quel autre type de leadership ?

    <p>Leadership hiérarchique</p> Signup and view all the answers

    Quel élément est essentiel pour le succès du leadership partagé ?

    <p>Une bonne communication et un climat de collaboration</p> Signup and view all the answers

    Quel style de leadership est approprié pour des subordonnés ayant un degré de maturité faible ?

    <p>Leadership autocratique</p> Signup and view all the answers

    Quel comportement de leadership implique de consulter les subordonnés et d'intégrer leurs suggestions ?

    <p>Leadership participatif</p> Signup and view all the answers

    Dans la théorie du leadership situationnel, quel élément est essentiel pour déterminer le style de leadership à adopter ?

    <p>La maturité des subordonnés</p> Signup and view all the answers

    Lequel des styles de leadership est le mieux adapté aux subordonnés ayant une maturité élevée ?

    <p>Leadership de délégation</p> Signup and view all the answers

    Quelle caractéristique définit principalement un leader charismatique ?

    <p>Son ascendant personnel sur les autres</p> Signup and view all the answers

    Quels comportements sont attendus d'un leader dans un style de leadership de participation ?

    <p>Stimuler et encourager les subordonnés</p> Signup and view all the answers

    Quel est l'objectif principal du leadership de persuasion ?

    <p>Soutenir des subordonnés aspirant à plus de responsabilités</p> Signup and view all the answers

    Dans quel contexte est-il approprié pour un leader d'adopter un style autocratique ?

    <p>Lorsque la prise de décision rapide est cruciale</p> Signup and view all the answers

    Study Notes

    Examen final - Comportement humain et organisation (Université Laval)

    • Examen final (35%): Covers material from weeks 6-10, duration 2h50mn
    • Part 1: Online questionnaire (20 true/false, 30 multiple choice), 65 minutes
    • Part 2: Case study (4 questions), 1h45mn
    • Week 6: Power and Political Gameplay (Chapter 9)

    Power in Organizations

    • Power: The ability to influence others or affect the course of events
    • Social Power: Influencing others in a social relationship.
    • Force: Operative power used against another's will.
    • Dependency: A person or group relying on another for needs.
    • Control: Having dominance or constraint over someone or something.
    • Powerlessness: Lack of autonomy or control.
    • Negative Effects: Distress, alienation, absenteeism, tardiness, sloppy work, etc.

    Sources of Power / Influence

    • Positional Power: Derived from hierarchy or official authority of a position
      • Legitimate Power: Influencing subordinates based on hierarchical authority.
      • Zone of Indifference: The range of requests a subordinate accepts without challenge.
        • Inner Zone: Routine commands are followed.
        • Outer Zone: Rewarding considerations are required.
    • Personal Power: Power inherent to the individual
      • Expert Power: Influencing due to knowledge, experience, or judgment.
      • Referent Power: Influencing due to identification with or attraction to the individual.
    • Informational Power: Influence derived from access to or control over information.
    • Relational Power: Leveraging networks or relationships to achieve objectives.
      • Association Power: Using influential contacts for support.
      • Reciprocal Alliances: Exchange of favors or power for mutual benefit.

    Reactions to Power/Influence

    • Compliance: Responding to demands for a perceived reward or to avoid punishment
      • Submission: Complying out of fear or self-interest.
      • Identification: Complying due to personal connection to the requester.
      • Internalization: Complying due to personal values.
    • Resistance: Actively opposing or delaying demands.
      • Constructive Resistance: Purposeful opposition to guide the discussion.
      • Dysfunctional Resistance: Passive avoidance or rejection of demands.
    • Corruption: Individuals exploiting power for personal gain, e.g. the Bethsabée Syndrome.

    Political Gameplay in Organizations

    • Political Gameplay: Actions by organizational members striving for resources through informal means, exceeding formal descriptions.
    • Formal System: The defined organizational structure outlining roles and processes.
    • Informal System: The dynamic patterns of relationships and interactions arising from daily practices.
    • Positive Political Play: Actions furthering organizational interests.
    • Negative Political Play: Actions prioritizing individual or group self-interest.
    • Political Gameplay Manifestations: activities like strategic alliances, manipulations, favoritism in promotions.

    Ethics in Political Play

    • Ethical Criteria:
      • Utilitarian: Maximizing the greatest good for the greatest number.
      • Moralistic: Respecting the rights of all parties.
      • Social Justice: Treating everyone equitably and fairly.
    • Ethical Conflict: When several ethical criteria are in conflict or appear incompatible.
    • Political Climate: Perceptions of the organizational political process.
    • Avoidance: Addressing a problem rather than engaging with its causes.

    Leadership and Management

    • Leadership: Influence emerges when leadership and subordinate behaviors are intertwined, which facilitates the achievement of common goals through individual and collective actions; formally elected or appointed individuals or informal individuals.
    • Leadership styles: Formal vs. Informal, ascending or descending. (expert, charismatic, etc.)
    • Relationship Qualities: Between leaders and followers.
    • Implicit theories of leadership: Preconceived ideas about attributes and characteristics that define the leaders.
    • Leadership Forms: Distributed or Collective.

    Communication (Chapter 13)

    • Communication: The process of transmitting meaning through words, actions, and symbols.
    • Components: Sender, encoding, channel, decoding, receiver, feedback, noise.
    • Types: Formal, Informal (e.g., grapevine).
    • Obstacles: Interference and noise, cultural differences, hierarchies.

    Conflict Management (Chapter 14)

    • Conflict: disagreements stemming from issues of substance or relationships.

    • Types: intra-personal (internal conflict), interpersonal (between people), intergroup, and interorganizational.

    • Managing Conflicts: Use of strategies for handling conflicts (direct and indirect)

    • Resolution of Conflict: Addressing the underlying issues to resolve the conflict.

    • Conflict Styles (direct strategies): Accommodating (Yielding), Avoiding (Avoiding), Compromising, Collaborating, Competing (Aggressiveness)

    Organizational Structure and Culture (Chapter 15)

    • Organizational Structure: Formal arrangement of departments, roles, and responsibilities in an organization.
    • Types: functional, divisional, matrix, simple, and adhocracy
    • Formalization (control): The degree to which an organization is documented and clearly defined in terms of structures and processes.
    • Standardization (formal): The degree to which procedures and protocols are standardized.

    Organizational Innovation (Chapter 16)

    • Innovation: The active process of introducing new ideas, products, or practices.
    • Types: Product, process, administrative & cultural.
    • Innovation Process: Stages of innovation (imagination, experimentation, feasibility study, and application /implementation).

    Organizational Change (Chapter 17)

    • Change: Significant alterations in organizational characteristics (mission, values, strategies, and structure).
    • Types: Gradual (incremental) vs. Transformative (radical)
    • Change Agents: Individuals or groups driving organizational change.
    • Resistance to Change: Responses to proposed organizational changes.

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    Description

    Ce quiz évalue vos connaissances sur le comportement humain et l'organisation, en se concentrant sur le pouvoir et les dynamiques sociales. Il couvre le matériel des semaines 6 à 10, avec une attention particulière sur le chapitre 9 concernant le pouvoir dans les organisations. Préparez-vous à répondre à des questions sur les sources et les effets du pouvoir en milieu professionnel.

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