Ethics in Information Technology Chapter 1 Quiz
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Questions and Answers

What is the purpose of a moral code?

  • To set boundaries for behavior (correct)
  • To create contradictions
  • To establish social conventions
  • To eliminate ethical decision making
  • Why is it important for organizations to act according to a code of ethics?

  • To create contradictions within the organization
  • To establish boundaries for behavior
  • To avoid implementing business ethics
  • To foster good business ethics (correct)
  • What is the basis for an established consensus on right and wrong?

  • Ethical decision making trends
  • Widely shared social conventions (correct)
  • Set of rules in a moral code
  • Contradictions in moral rules
  • How can organizations improve their business ethics?

    <p>By fostering good business ethics</p> Signup and view all the answers

    What do boundaries of generally accepted behavior do?

    <p>Set limits on behavior</p> Signup and view all the answers

    What is the difference between morals, ethics, and laws?

    <p>Morals are personal beliefs, ethics are standards of behavior expected by a group, and laws are rules enforced by institutions.</p> Signup and view all the answers

    What is the principle that holds an employer responsible for the acts of its employees?

    <p>Respondeat superior</p> Signup and view all the answers

    What strongly influences the public reputation of a company?

    <p>Government oversight</p> Signup and view all the answers

    Who is expected to set the standard for company-wide ethical conduct according to the text?

    <p>Board members</p> Signup and view all the answers

    Which act requires public companies to disclose whether they have a code of ethics and any waivers granted to that code?

    <p>Sarbanes-Oxley Act</p> Signup and view all the answers

    What is a key component for employees to apply the code of ethics to hypothetical case studies effectively?

    <p>Regular ethics training</p> Signup and view all the answers

    What is a key characteristic that distinguishes a professional from other kinds of workers?

    <p>Specialized knowledge</p> Signup and view all the answers

    In addition to specialized knowledge, what is another requirement for a profession?

    <p>Discretion and judgment</p> Signup and view all the answers

    Which of the following is not true about IT professionals?

    <p>Their work is standardized</p> Signup and view all the answers

    How do codes of ethics affect the ethical behavior of IT professionals?

    <p>By providing guidance for ethical decision-making</p> Signup and view all the answers

    What is the purpose of compliance in promoting ethical behavior?

    <p>To promote ethical actions and deter undesirable ones</p> Signup and view all the answers

    What do professional organizations contribute to the ethical conduct of IT workers?

    <p>Offering guidance and support for ethical conduct</p> Signup and view all the answers

    How do certifications and licensing impact the ethical behavior of IT professionals?

    <p>By ensuring a level of competence and adherence to ethical standards</p> Signup and view all the answers

    What type of IT workers do not meet the legal definition of professionals based on the text?

    <p>LAN administrators</p> Signup and view all the answers

    Which group is tasked with stopping the unauthorized copying of software?

    <p>The Business Software Alliance (BSA)</p> Signup and view all the answers

    What does an IT worker typically provide to a client based on the text?

    <p>Software piracy services</p> Signup and view all the answers

    What is defined as a conflict between a person's self-interest and the interests of a client according to the text?

    <p>Conflict of interest</p> Signup and view all the answers

    Which act attracts attention to a negligent, illegal, unethical, abusive, or dangerous act threatening the public interest?

    <p>Whistle-blowing</p> Signup and view all the answers

    What is a key legal perspective discussed in the text regarding IT workers?

    <p>They do not meet the legal definition of professionals</p> Signup and view all the answers

    Study Notes

    Ethics in Information Technology

    What is Ethics?

    • Ethics is a set of beliefs about right and wrong behavior
    • Virtues are habits that incline people to do what is acceptable
    • Vices are habits of unacceptable behavior
    • A personal value system is a scheme of moral values formed by virtues and vices

    The Importance of Integrity

    • Integrity is a cornerstone of ethical behavior
    • People with integrity act in accordance with a personal code of principles
    • Integrity emerges when moral standards are applied consistently in all situations

    The Difference Between Morals, Ethics, and Laws

    • Morals: personal beliefs about right and wrong
    • Ethics: standards or codes of behavior expected of an individual by a group
    • Laws: system of rules that tells us what we can and cannot do

    Ethics in the Business World

    • Several trends have increased the likelihood of unethical behavior, including globalization, maintaining profits, and heightened vigilance by employees, shareholders, and regulatory agencies
    • Recent scandals in IT companies, such as Satyam Computer Services, Hewlett Packard, Computer Associates International, and IBM, highlight the importance of ethics

    Why Fostering Good Business Ethics Is Important

    • To gain the good will of the community
    • To create an organization that operates consistently
    • To foster good business practices
    • To protect the organization and employees from legal action
    • To avoid unfavorable publicity

    Creating an Organization That Operates Consistently

    • Consistency ensures that employees know what is expected of them
    • Consistency also means that shareholders, customers, suppliers, and the community know what they can expect of the organization

    Fostering Good Business Practices

    • Good ethics means good business and improved profits
    • Bad ethics means bad business and waning profits
    • Suppliers and business partners prioritize working with companies that operate in a fair and ethical manner
    • The U.S. Supreme Court established that an employer can be held responsible for the acts of its employees
    • Organizations are motivated to build strong ethics programs to avoid negative publicity

    Improving Corporate Ethics

    • Characteristics of a successful ethics program include:
      • Employees willing to seek advice about ethical issues
      • Employees feel prepared to handle situations that could lead to misconduct
      • Employees are rewarded for ethical behavior
      • Employees are not rewarded for success obtained through questionable means
      • Employees feel positive about their company

    Appointing a Corporate Ethics Officer

    • The corporate ethics officer provides vision and leadership in business conduct
    • The officer ensures ethical procedures are put in place
    • The officer creates and maintains an ethics culture
    • The officer is responsible for key knowledge/contact person for ethical issues

    Ethical Standards Set by Board of Directors

    • The board oversees the organization's business activities and management
    • Board members of the company are expected to:
      • Conduct themselves according to the highest standards of personal and professional integrity
      • Set standard for company-wide ethical conduct
      • Ensure compliance with laws and regulations
      • Create an environment in which employees can seek advice about business conduct, raise issues, and report misconduct

    Establishing a Corporate Code of Ethics

    • A code of ethics highlights an organization's key ethical issues
    • A code of ethics identifies overarching values and important principles
    • A code of ethics focuses employees on areas of ethical risk
    • A code of ethics offers guidance for employees to recognize and deal with ethical issues
    • A code of ethics provides mechanisms to report unethical conduct

    Conducting Social Audits

    • A social audit reviews how well an organization is meeting ethical and social responsibility goals
    • A social audit communicates new goals for the upcoming year
    • A social audit is shared broadly with employees, shareholders, investors, market analysts, customers, suppliers, government agencies, and local communities

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    Description

    Test your knowledge of Chapter 1 'An Overview of Ethics' from the book 'Ethics in Information Technology, Fourth Edition'. This quiz covers topics such as the importance of ethics, business ethics, and organizational practices to improve ethics in the business world.

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