Ethical Decision-Making Chapter Overview
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Questions and Answers

Which of the following best exemplifies a 'means value'?

  • Achieving a secure retirement after a long career.
  • Demonstrating competence in completing a complex project. (correct)
  • Gaining social recognition for important achievements.
  • Contributing to a world where peace is the norm.
  • A company's mission statement, which outlines its distilled values, primarily serves to:

  • Limit interactions with the external world.
  • Guarantee the financial success of the organization.
  • Establish expectations for employee behavior aligned with the company's values. (correct)
  • Dictate all the personal goals of the company’s employees.
  • What could be a potential consequence if a company’s 'means values' do not align with its 'end values'?

  • Experiencing organizational challenges and ethical failures. (correct)
  • A stronger public image and greater customer confidence.
  • Increased success in achieving its goals.
  • A unified value system.
  • The concept of 'tone at the top' in financial services firms most directly refers to:

    <p>The importance of ethical behavior in the leadership that permeates the organization. (B)</p> Signup and view all the answers

    How should a company handle the process of clarifying and articulating its values?

    <p>It should let the process be guided by its values first then set business objectives. (D)</p> Signup and view all the answers

    What is a key reason why some companies might experience reduced profits, increased environmental liabilities, and poor decision-making, despite adhering to current laws?

    <p>They base their standards solely on compliance, ignoring ethical values. (D)</p> Signup and view all the answers

    Why is the legal structure of preferred shareholders potentially problematic from an ethical standpoint, according to the text?

    <p>It can create a conflict of interest where they prioritize their needs at the expense of the company. (A)</p> Signup and view all the answers

    What is the primary role of core values in an ethically driven corporation, as defined in the text?

    <p>To establish a foundation for corporate culture and ethical behavior beyond mere compliance (C)</p> Signup and view all the answers

    Why did some accountants and auditing firms disregard transparent accounting procedures before the collapse of Enron?

    <p>They were confident that their actions would not be discovered or penalized. (D)</p> Signup and view all the answers

    Based on the text, why is 'value awareness' crucial for professionals in the securities industry?

    <p>It enables them to justify self-regulation. (C)</p> Signup and view all the answers

    In Murray's ethical dilemma, which of the following values does NOT represent a conflict he needs to consider?

    <p>Personal satisfaction in his daily work (D)</p> Signup and view all the answers

    What distinguishes a 'right-versus-wrong' ethical issue from the dilemma Murray is facing?

    <p>Right-versus-wrong issues have a single obvious right answer, while Murray faces multiple 'right' possibilities in conflict. (C)</p> Signup and view all the answers

    Which of the following best describes the core challenge in Murray's ethical situation?

    <p>Balancing competing obligations to different stakeholders. (B)</p> Signup and view all the answers

    How might Murray's fiduciary responsibility conflict with his firm's goals?

    <p>His fiduciary duty to all his clients conflicts with his firms focus on revenue targets by dropping unprofitable clients. (B)</p> Signup and view all the answers

    What is the primary conflict between long-term business goals and short-term needs in Murray's case?

    <p>Retaining his teenage clients for future profits versus the immediate need to satisfy short-term business goals. (A)</p> Signup and view all the answers

    In a right-versus-right dilemma, what is a core characteristic that complicates decision-making?

    <p>Each choice contains elements that align with core values. (C)</p> Signup and view all the answers

    What is the initial step recommended when faced with a potential ethical dilemma?

    <p>Identifying if it's a right-versus-right dilemma. (C)</p> Signup and view all the answers

    In a truth-versus-loyalty dilemma, what are the competing values?

    <p>Honesty or integrity versus commitment or promise keeping. (C)</p> Signup and view all the answers

    An investment advisor recommends an in-house product that is competitive but not the highest performing on the market, which dilemma is most exemplified?

    <p>Truth versus loyalty. (D)</p> Signup and view all the answers

    What is the primary conflict in an individual-versus-group dilemma?

    <p>The clash between the rights of a few versus the many. (A)</p> Signup and view all the answers

    Flashcards

    Corporate Governance

    The system of rules and practices that direct and control a company.

    Ethical Corporation

    A company that defines its core values and integrates them into its culture.

    Compliance vs Ethics

    Legal compliance does not always align with ethical standards.

    Minority Shareholder Rights

    Rights of shareholders who own a minority stake in a company.

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    Value Awareness

    Recognizing and prioritizing core values like integrity and trust.

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    End Values

    Goals that define personal aspirations over time, such as accomplishment or peace.

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    Means Values

    Values that influence the actions taken to achieve end values, like ambition or competence.

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    Unified Value System

    A system where end values and means values support and reinforce each other.

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    Tone at the Top

    The ethical climate set by leadership that influences the organization’s values.

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    Values Clarification

    The critical process of aligning personal or corporate objectives with true values.

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    Professionalism

    Conducting clients' business in a respectful and ethical manner.

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    Fiduciary Responsibility

    The duty to act in the best interest of clients above personal interests.

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    Right-versus-Wrong Issues

    Situations where one alternative is illegal or has much worse outcomes.

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    Conflicting Values

    Situations where two or more values compete, making decisions tough.

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    Ethical Decision-Making

    The process of making choices based on moral principles and values.

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    Right-versus-right dilemma

    A situation where choices contain elements of 'right' in each option, complicating decision-making.

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    Truth versus loyalty

    A dilemma where honesty conflicts with loyalty or commitment to a promise.

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    Individual versus group

    A conflict between the rights and values of an individual and those of a larger group.

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    Decision-making process

    A methodical approach to evaluate options and reach a conclusion.

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    Dilemma recognition

    The first step in addressing a dilemma, identifying it as a genuine conflict.

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    Study Notes

    Ethical Decision-Making

    • This chapter investigates values, ethics, and the law
    • Case scenarios illustrate ethical concepts
    • Practical guidance on ethical decision-making is provided

    Learning Objectives

    • Define ethics and differentiate between ethics and rules
    • Explain the relationship between values, ethics, and the law
    • Explain what values are and the importance of value awareness
    • Explain what occurs when values conflict
    • Apply the ethical decision-making process

    Content Areas

    • Overview of Ethics
    • Relationship Between Values, Ethics, and the Law
    • Value Awareness
    • Ethical Dilemmas
    • Ethical Decision-Making Process

    Key Terms

    • end values: values that are valued in and of themselves
    • ethical dilemma: a situation in which competing values conflict
    • ethical relativism: the belief that ethical principles are relative to culture or individual
    • front page test: evaluating how a decision would appear on the front page of a newspaper
    • legal test: determining if a decision is legal
    • means values: values that are valued as means to an end
    • Mom test: evaluating if a decision would be acceptable to a subject's mother
    • morals: principles of right and wrong
    • unified value system: a system where end and means-values reinforce one another
    • values: principles or qualities of worth that are valued by individuals or groups

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    Description

    This chapter focuses on the concepts of ethics, values, and the law, providing practical guidance on ethical decision-making. It includes case scenarios to illustrate ethical dilemmas and the decision-making process involved. Learn how to define ethics, recognize value conflicts, and apply ethical principles in real-life situations.

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