Ethical Decision-Making Chapter
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Questions and Answers

What is one of the primary benefits of an explicit values statement within an organization?

  • Increases workforce productivity
  • Provides a framework for ethical decision-making (correct)
  • Enhances financial performance
  • Reduces employee turnover
  • How do clearly defined core values influence an individual's life?

  • They primarily affect social status
  • They impact ethical behavior perception (correct)
  • They eliminate the need for personal philosophies
  • They dictate financial success
  • What societal phenomenon reflects a shift toward valuing the individual over the group?

  • Altruism
  • Social conformity
  • Collectivism
  • Me generation (correct)
  • What role do societal values play in the moral development of individuals?

    <p>They influence how individuals interpret ethical norms (A)</p> Signup and view all the answers

    Which of the following statements regarding ethical relativism is true?

    <p>It reflects a viewpoint that ethics are culturally determined (D)</p> Signup and view all the answers

    What fundamental flaw does ethical relativism present?

    <p>It argues that morality is inherently subjective and varies by context. (B)</p> Signup and view all the answers

    What is a potential consequence of ethical relativism in the context of the securities industry?

    <p>Individuals placing their own interests above clients’ needs. (B)</p> Signup and view all the answers

    Which of the following is NOT a characteristic of ethical relativism?

    <p>Acknowledgment of shared moral principles across cultures. (D)</p> Signup and view all the answers

    What moral principles did Hans Küng identify as being commonly taught by major world religions?

    <p>The impermissibility of lying, stealing, and killing. (B)</p> Signup and view all the answers

    What mindset might an ethical relativist display when advising a client?

    <p>Choosing actions based on personal values rather than client needs. (A)</p> Signup and view all the answers

    What is the first step in the ethical decision-making process?

    <p>Recognize that there is a moral issue (A)</p> Signup and view all the answers

    Why is determining whose moral issue it is critical in the ethical decision-making process?

    <p>It ensures accountability for the decision (A)</p> Signup and view all the answers

    In the third step of the ethical decision-making process, what type of questions should be asked?

    <p>Fact-oriented questions about the situation (A)</p> Signup and view all the answers

    What does 'testing for right-versus-right paradigms' involve?

    <p>Evaluating conflicting values that both support a decision (C)</p> Signup and view all the answers

    What is the primary productivity requirement for RRs at WMS?

    <p>They need to keep only their top 90 clients to meet the firm's targets. (C)</p> Signup and view all the answers

    Which factor complicates Murray's decision regarding his clients?

    <p>The risk of losing loyal elderly clients if he reshuffles his account base. (A)</p> Signup and view all the answers

    What potential future benefit does Murray see in maintaining accounts for his clients' children?

    <p>These children may become lucrative clients in their own right. (A)</p> Signup and view all the answers

    What ethical dilemma does Murray face regarding his elderly clients?

    <p>He has to choose between loyalty and financial profitability. (B)</p> Signup and view all the answers

    What outcome might result from Murray closing accounts belonging to the parents of his young clients?

    <p>The parents may become offended and close their own accounts with him. (B)</p> Signup and view all the answers

    Study Notes

    Ethical Decision-Making

    • This chapter investigates values, ethics, and the law.
    • Case studies illustrate ethical concepts.
    • Practical guidance regarding ethical decision-making is provided.

    Learning Objectives

    • Define ethics and explain the difference between ethics and rules.
    • Explain the relationship between values, ethics, and the law.
    • Explain what values are and the importance of value awareness.
    • Explain what happens when values conflict.
    • Apply the ethical decision-making process.

    Content Areas

    • Overview of Ethics
    • Relationships Between Values, Ethics, and the Law
    • Value Awareness
    • Ethical Dilemmas
    • Ethical Decision-Making Process

    Key Terms

    • end values
    • ethical dilemma
    • ethical relativism
    • front page test
    • legal test
    • means values
    • Mom test
    • morals
    • unified value system
    • values

    Introduction

    • The securities industry needs public trust and confidence.
    • Ethical conduct is important for Registered Representatives (RRs).
    • Ethics provide a foundation for industry rules and regulation.
    • Ethics guide evaluation of potential wrongdoings.

    Overview of Ethics

    • Ethics are defined as a set of values and standards guiding behaviour.
    • Personal values drive a person's ethical standards.
    • Ethics can be defined as behaviours of a group or profession, as moral principles, or as the study of morals.
    • Morals are rules and habits of a society about right and wrong
    • Ethics and rules differ as regulations are followed through obligation but ethics are about moral principles.

    Ethics Versus Rules

    • Ethical behaviour differs from following rules.
    • Rules are standards to be followed while ethics are moral judgments.
    • Ethical behaviour goes beyond compliance with rules.
    • Rules may be unclear in or contradictory in some situations.
    • Ethics are founded on theory and principles.

    Relationships Between Values, Ethics, and the Law

    • Values are measures of worth for ideas and behaviours.
    • Values influence life goals and decisions.
    • Values show importance placed on people, money, work, leisure and family.
    • Ethical standards are based on values, those of the person, or those of society.
    • Laws are part of society's ethical stance.
    • Moral principles have basis in reason not authoritive bodies.

    Value Awareness

    • Values like integrity and trust guide professional conduct.
    • Values affect industry reputation.
    • Values influence every decision.
    • Education, knowledge, and experience affect values.

    Ethical Dilemmas

    • Ethical dilemmas happen when multiple choices are right.
    • Right versus Wrong: easy choices
    • Right Versus Right: difficult choices, core values are in conflict.
    • Ethical decision making needs a process.

    Ethical Decision-Making Process

    • Recognize a moral issue
    • Determine who must make the decision (accountability).
    • Gather facts (identifying those involved / situation).
    • Test issues for right versus wrong
    • Test issues for right versus right dilemmas.
    • Apply resolution principles (ends based, rule, social contract, personal).
    • Make the decision.
    • Reflect on the process.

    Types of Dilemmas

    • Truth versus loyalty
    • Individual versus group
    • Short term versus long term
    • Justice versus mercy

    Case Study: Murray

    • Murray manages accounts, faces conflicts as he wants to keep many clients while meeting a new firm's account limit.
    • The case analyses conflicts between values and how those choices may impact clients.

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    Description

    This quiz explores the intricate relationship between values, ethics, and law, providing insights into ethical decision-making processes. It covers key concepts such as ethical dilemmas and value awareness through engaging case studies to illustrate real-world applications. Perfect for those looking to enhance their understanding of ethics within professional contexts.

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