Podcast
Questions and Answers
In complex healthcare scenarios, what is the most critical role of a patient advocate in directly enhancing a patient's autonomy?
In complex healthcare scenarios, what is the most critical role of a patient advocate in directly enhancing a patient's autonomy?
- Providing emotional support to alleviate anxiety related to medical treatments.
- Coordinating appointments and transportation to ensure the patient adheres to their treatment schedule.
- Negotiating lower medical bills with insurance companies to reduce financial stress.
- Ensuring the patient fully comprehends their medical condition, treatment options, and potential outcomes to facilitate informed decision-making. (correct)
Which scenario exemplifies a patient advocate actively preventing discrimination within a healthcare setting?
Which scenario exemplifies a patient advocate actively preventing discrimination within a healthcare setting?
- Providing transportation assistance to ensure a patient can attend follow-up appointments.
- Assisting a patient in completing insurance paperwork to expedite claim processing.
- Ensuring a healthcare facility provides equal access to treatment and resources, regardless of a patient's socioeconomic status or background. (correct)
- Facilitating communication between a patient and their healthcare provider to improve understanding of treatment instructions.
What is the primary significance of patient advocates emphasizing efficient communication between patients and healthcare providers?
What is the primary significance of patient advocates emphasizing efficient communication between patients and healthcare providers?
- To reduce the administrative burden on healthcare staff by managing patient inquiries.
- To ensure all medical jargon is translated into layperson's terms, promoting better understanding and adherence to treatment plans. (correct)
- To expedite appointment scheduling and minimize wait times for patients.
- To ensure accurate billing and prevent discrepancies in medical charges.
In what way does a patient advocate's role extend beyond immediate medical decisions to impact a patient's overall healthcare journey?
In what way does a patient advocate's role extend beyond immediate medical decisions to impact a patient's overall healthcare journey?
How does a patient advocate's involvement in addressing insurance and billing issues directly contribute to patient well-being?
How does a patient advocate's involvement in addressing insurance and billing issues directly contribute to patient well-being?
In what scenario would a patient advocate's role be MOST critical in ensuring patient safety?
In what scenario would a patient advocate's role be MOST critical in ensuring patient safety?
Which of the following scenarios exemplifies a patient advocate promoting equity in health care delivery?
Which of the following scenarios exemplifies a patient advocate promoting equity in health care delivery?
Which action by a patient advocate would MOST directly improve patient outcomes, based on the information provided?
Which action by a patient advocate would MOST directly improve patient outcomes, based on the information provided?
A patient continually misses appointments and expresses distrust of medical advice. Which action would a skilled patient advocate take FIRST?
A patient continually misses appointments and expresses distrust of medical advice. Which action would a skilled patient advocate take FIRST?
A cancer patient is overwhelmed with the complexities of their treatment options and insurance coverage. From the options below, select the MOST effective combination of skills a patient advocate can employ to help the individual.
A cancer patient is overwhelmed with the complexities of their treatment options and insurance coverage. From the options below, select the MOST effective combination of skills a patient advocate can employ to help the individual.
What is the MOST important reason that patient advocates must possess both empathy and compassion?
What is the MOST important reason that patient advocates must possess both empathy and compassion?
How does a solid understanding of medical terminology BEST enable a patient advocate to support patients?
How does a solid understanding of medical terminology BEST enable a patient advocate to support patients?
Imagine a patient advocate encounters a situation where a patient's wishes conflict with the recommendations of their physician. What should the patient advocate do FIRST?
Imagine a patient advocate encounters a situation where a patient's wishes conflict with the recommendations of their physician. What should the patient advocate do FIRST?
Which scenario exemplifies a patient advocate's role in directly addressing healthcare equity?
Which scenario exemplifies a patient advocate's role in directly addressing healthcare equity?
A patient with limited English proficiency needs to understand a complex surgical procedure. What is the MOST effective action a patient advocate can take to ensure the patient's autonomy and informed consent?
A patient with limited English proficiency needs to understand a complex surgical procedure. What is the MOST effective action a patient advocate can take to ensure the patient's autonomy and informed consent?
How does a strong patient-provider relationship, built on effective communication, MOST significantly contribute to improved patient outcomes?
How does a strong patient-provider relationship, built on effective communication, MOST significantly contribute to improved patient outcomes?
In what way might a patient advocate MOST effectively address a patient's concerns regarding potential bias in a clinical trial?
In what way might a patient advocate MOST effectively address a patient's concerns regarding potential bias in a clinical trial?
Which action by a healthcare provider BEST demonstrates a commitment to patient advocacy beyond the clinical setting?
Which action by a healthcare provider BEST demonstrates a commitment to patient advocacy beyond the clinical setting?
What is the MOST critical role of active listening in patient advocacy?
What is the MOST critical role of active listening in patient advocacy?
A patient is denied coverage for a necessary medical procedure by their insurance company. How would a patient advocate MOST effectively assist the patient in this situation?
A patient is denied coverage for a necessary medical procedure by their insurance company. How would a patient advocate MOST effectively assist the patient in this situation?
Which of the following actions represents the MOST comprehensive approach to maintaining patient autonomy in a long-term care facility?
Which of the following actions represents the MOST comprehensive approach to maintaining patient autonomy in a long-term care facility?
A patient requires assistance understanding the implications of a complex surgical procedure, along with their rights regarding consent and refusal. As a health advocate, what is your MOST appropriate initial action?
A patient requires assistance understanding the implications of a complex surgical procedure, along with their rights regarding consent and refusal. As a health advocate, what is your MOST appropriate initial action?
A healthcare organization aims to enhance its patient advocacy efforts. What initiative would MOST effectively foster a patient-centered environment?
A healthcare organization aims to enhance its patient advocacy efforts. What initiative would MOST effectively foster a patient-centered environment?
A patient is struggling to pay their medical bills and is at risk of delaying necessary treatment. As a patient advocate, which action demonstrates the GREATEST proactive support?
A patient is struggling to pay their medical bills and is at risk of delaying necessary treatment. As a patient advocate, which action demonstrates the GREATEST proactive support?
What strategy exemplifies an organizational approach to enhancing patient advocacy that goes beyond individual patient interactions?
What strategy exemplifies an organizational approach to enhancing patient advocacy that goes beyond individual patient interactions?
A patient is consistently denied access to necessary medical records by their healthcare provider, hindering their ability to make informed decisions about their treatment. What action should the health advocate prioritize to address this violation of patient rights?
A patient is consistently denied access to necessary medical records by their healthcare provider, hindering their ability to make informed decisions about their treatment. What action should the health advocate prioritize to address this violation of patient rights?
When advocating for policy changes to improve healthcare access and quality, which action demonstrates the MOST effective advocacy strategy?
When advocating for policy changes to improve healthcare access and quality, which action demonstrates the MOST effective advocacy strategy?
A patient expresses concerns about the privacy of their medical information when using a new telehealth platform. Which response by the advocate BEST protects the patient's rights and ensures understanding?
A patient expresses concerns about the privacy of their medical information when using a new telehealth platform. Which response by the advocate BEST protects the patient's rights and ensures understanding?
Which course of action would MOST comprehensively address systemic barriers to healthcare access for marginalized communities?
Which course of action would MOST comprehensively address systemic barriers to healthcare access for marginalized communities?
Flashcards
Patient Advocacy
Patient Advocacy
Focuses on protecting the well-being and rights of patients within the healthcare system.
Goals of Patient Advocacy
Goals of Patient Advocacy
To protect privacy, facilitate communication, aid understanding of diagnoses, help with insurance and billing, ensure necessary care, and prevent discrimination.
Patient Autonomy
Patient Autonomy
Ensuring a patient's right to make their own informed medical decisions, respecting their choices and values.
Who can be a patient advocate?
Who can be a patient advocate?
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Who benefits from patient advocacy?
Who benefits from patient advocacy?
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Medical Assistant Responsibilities
Medical Assistant Responsibilities
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Core Advocacy Role
Core Advocacy Role
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Advocacy Actions
Advocacy Actions
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Individual Advocacy
Individual Advocacy
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Patient-Centered Policies
Patient-Centered Policies
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Organizational Advocacy
Organizational Advocacy
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Patient Assistance Programs
Patient Assistance Programs
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Who is eligible for patient advocacy?
Who is eligible for patient advocacy?
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How does advocacy ensure patient safety?
How does advocacy ensure patient safety?
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How does advocacy promote equity?
How does advocacy promote equity?
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How does advocacy improve outcomes?
How does advocacy improve outcomes?
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Key interpersonal skills for advocates?
Key interpersonal skills for advocates?
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Importance of empathy for advocates?
Importance of empathy for advocates?
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How do advocates assist in decision-making?
How do advocates assist in decision-making?
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Why is medical knowledge important?
Why is medical knowledge important?
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Advocate's Role
Advocate's Role
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Patient-Provider Relationship
Patient-Provider Relationship
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Healthcare Equity & Location
Healthcare Equity & Location
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Key Communication Skills
Key Communication Skills
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Barriers to Healthcare Access
Barriers to Healthcare Access
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Patient Involvement
Patient Involvement
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Communication Importance
Communication Importance
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Study Notes
- Regular screenings are key for early disease detection.
- Health screenings are medical tests used in asymptomatic populations to assess the risk of developing a disease or disorder.
- Screenings are not diagnostic but identify a subset of the population for further diagnostic testing.
- Early detection through screenings improves treatment outcomes and reduces morbidity/mortality.
- Good screening tests target diseases that cause significant morbidity/mortality and are prevalent in the population.
- Recognizing patient advocacy focuses on the well-being of the patient.
- Patient have the right to be informed, involved, and supported when it comes to decisions regarding their health.
- The goal of patient advocacy is to focus on the well-being of the patient.
Common Diseases and Screenings
- Hypertension is a major risk factor for cardiovascular disease (CVD), the leading cause of death in the US.
- Long-term hypertension can lead to heart disease, kidney failure, stroke, and premature mortality.
- Cancer is one of the leading causes of death globally, second to heart disease in the US.
- There are roughly 20 million new cancer cases and 10 million cancer-related deaths worldwide annually.
- Many cancers grow slowly and may not show obvious symptoms until they have progressed significantly.
- Screenings are available to help detect breast, cervical, prostate, colon, and lung cancer.
- Diabetes affects more than 30 million people in the US.
- Type 2 diabetes may go undetected for years due to mild/vague symptoms in the early stages.
- Untreated diabetes can lead to severe complications like heart disease, kidney failure, and nerve damage.
Recommended Screenings
- Breast cancer screenings can include monthly self-exams, average risk screenings, and high-risk screenings.
- Average-risk individuals ages between 40-74 should undergo biennial mammography.
- Individuals 75+ should have shared decision-making with their provider.
- High-risk individuals should begin annual screening mammography beginning at 30.
- Colon cancer screenings can include average risk screenings, and high-risk screenings.
- People with Average-risk should have regular screenings between 45-75 years old
- Individuals 75+ should have shared decision-making with their provider.
- Frequency of screenings is based on the method chosen.
- Those with a 1st-degree relative with colon cancer should begin screening 10 years prior to the relative's diagnosis.
- Prostate cancer screenings can include annual exams for individuals ages between 55-69 and shared decision-making with a physician.
- Individuals 70+ can benefit from risk factors such as older age, African American descent, and family history.
- Hypertension screenings for individuals with average risk should be every 3-5 years for individuals between 18-39 and annually for those 40+.
- Individuals 40+ with high risk of Hypertension should get screened annually.
- All patients should confirm in office blood pressure measurement (OBPM) with non-clinical setting measurements
- Type I Diabetes screenings emphasize recognizing the need for screening and identifying the disease even before symptoms appear.
- Early consensus recommends screening between ages 2-6.
- Type I Diabetes is not exclusively a childhood diagnosis and is not exclusively familial.
- Type II Diabetes screenings includes Individuals between age 35-70 benefit from glucose testing every three years if overweight/obese, with normal glucose results.
- Weight-reduction interventions are key for the detection of pre-diabetes
Early Detection Importance
- Early detection screenings such as genetic testing can identify patients that have a high risk and allow proactive treatment
- Treatment for diseases such as breast cancer, colon cancer, hypertension, and diabetes are more effective when detected early.
- Survival rates increase with early detection that can be substantial in some cases.
- BRCA1 is a gene linked with breast and ovarian cancer.
- A family history of breast cancer or ovarian cancer could grant the need to have genetic testing performed for precautionary measures.
- Detection of this gene at an early stage allows one to act accordingly in regards to next-step treatment.
- BRCA1 detection with double mastectomy surgery can reduce the risk of breast cancer by 90-95%.
Barriers and Solutions
- Barriers may prevent access to regular health screenings can include financial, lack of awareness/education, geographic and linguistic, psychosocial, time/convenience, disabiity/ special needs.
- Possible solutions can include policy changes, access to public health programs, health education campaigns, telemedicine, and partnership with local organizations, accessible facilities, specialized screenings.
- Screening and adequate care for chronic conditions may not always be accessible, so timely intervention is key.
- Many diseases (such as cancer) do not show signs or symptoms until they are advanced, meaning more invasive and life-altering treatments.
- Assessing risk early on and making lifestyle changes can save patients millions of dollars in healthcare costs.
What can we do as providers?
- Emphasize Education
- Offer support systems
- Offer encouragement
Patient Advocacy
- Any person who receives health care is entitled to patient advocacy
- It ensures that patients' rights such as privacy are protected in healthcare
- It helps patients' voices be heard, patients understand their diagnosis, and respects their autonomy
- Assists with insurance and billing, ensures patients are receiving proper care and avoids patient discrimination
- This improves patient outcomes by increasing patient adherence to the treatment plan
- As shown in a 2022 study involving 188 patient and caregivers, 262 advocates, and 91 providers 92% of patients felt a positive impact on their health care
- 98% of providers felt a positive impact on patient outcome
- 92% of providers felt advocates decreased staff burden
- Effective communication, clear listening skills, empathy, compassion, and medical knowledge are required for a patient advocate to succeed
- Duties include everything from scheduling appointments, assessing financial and legal resources, ensure medical bills are accurate, and connecting patients
- Health professionals should always actively support patient rights, ensure access to necessary care, and help patients navigate health system Strategies for helping patients can vary based on how they can impact patients individually, or as a group/organisation.
Individual Strategies:
- Build strong relationships with patients
- Teach patients to advocate for themselves
- Ensure they understand their rights
- Thoroughly document all interactions
- Follow up with patients after appointments
- Advocate for policy changes
Organizational Strategies:
- Train healthcare staff in patient advocacy
- Implement patient centered policies
- Offer patient assistant programs and group collaboration
- Monitor and evaluate Advocacy efforts
Healthy Aging Concepts
- WHO defines healthy aging "the process of developing and maintaining the functional ability that enables wellbeing in older age.
- It is important to maintain & promote health, reduce risk factors, early diagnosis, & complication prevention
- This includes cancer, hearing loss, vision loss, blood pressure screenings and blood pressure screenings,
- Benefits of screenings outweigh the risks of complications associated with aging.
- Breast cancer can be diagnosed earlier, allowing for greater treatment possibilities, increases survival rates, reduced treatment intensity & improves quality of life
- This is especially true when women start screening at age 40
Hearing Screenings
- Childhood screenings are a crucial component of wellness visits where where Undetected hearing loss can lead to speech, language and social skill development
- It is important to express any concerns or display any concerning signs
- Hearing loss in adults can lead to a decreased quality of life
- Behavioral Audiometry is used to evaluate patient's response to sound
- Medicare mandate inquiring about hearing loss at wellness visits to ensure patient knowledge
Vision Screenings
- Vision loss tests can detect & diagnose glaucoma
- Measure eye pressure, inspect drainage angle, optic nerve, peripheral vision, measure cornea
- American Academy of Ophthalmology Recommendations
- Adults get screened
- Once in 20s & twice in 30s
- 40 = complete eye examination
-
65 years old checked every
Blood Pressure Screenings
- Blood pressure is tested to reduce risks of heart attack, stroke & death
- High blood pressure rarely show symptoms until there's an adverse outcome
- Most often diagnosed with screenings
- For those 18 & older without previous diagnosis of HTN
- Age 18-39 every 3-5 years
-
40 years old annual screenings
Managing Chronic Conditions in Aging Populations
- Diabetes: Focus on Glucose management and monitoring, weight reduction, A heart-healthy diet (DASH), exercise, sufficient sleep and medication as prescribed.
- Diabetes involves tracking HbA1c, (percentage of total hemoglobin that is "glycated" which estimates blood glucose over three months), and weight loss of 10-15% to maintain normal blood glucose levels
Conditions
- Type 2 Diabetes focus on Mediterranean, vegetarian, and vegan diets for the best long term effect (+gt; 6 months on controlling weight and blood sugar.
- Consistent good sleep hygiene (greater than 8 hours), reduce stress, and medication is important for regulating sugar and blood pressure.
- Arthritis routine of low impact exercises focusing on strength and balance
Hypertension
- Heart healthy diet with fruits, vegetables, whole grains, lean meat/proteins,
- Focus diet for Hypertension is is DASH.
- Reduced sodium, alcohol, smoking and increase sleep and water intake is beneficial for the treatment of hypertension.
- Regular moderate exercise for at least 2.5 hours a week to maintain blood pressure
- Get plenty of sleep and treat sleep apnea
- Physicians may prescribe the need for medication to regulate blood pressure.
Maintain Functional Ability
- Mental health is an important component of healthy aging.
- Longitudinal studies show that as self health perception declines, mortality rates decrease
Prevention
- Social engagement through community activities has shown correlation with decreased development of Dementia.
- Studies show that the the correlation is seen based on social activity such as community projects with those that are older in age.
Cognitive decline prevention
- Nutrition is important to eat from the earth (Type 3 diabetes (inflammation of sugar results to Alzheimer's)
- Take antioxidants as prescribed
- Exercise to increase blood flow to vascularization muscles, as balance and flexibility are important to stimulate motor function.
- Activate sensory nerves to the feet to help with propitiations and active foot muscles
- Reduce stress on body and mind to function as an important component for all aging adults to maintain overall health by stimulation body and function.
- Educate patients, family and community on overall needs of the patient to improve patient compliance.
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