Podcast
Questions and Answers
Differentiate between a job description and a person specification in the context of recruitment.
Differentiate between a job description and a person specification in the context of recruitment.
A job description outlines the duties and responsibilities of a role, while a person specification details the skills, qualifications, and attributes an ideal candidate should possess.
Explain how minimum wage laws and equal opportunity legislation impact a business's employment practices.
Explain how minimum wage laws and equal opportunity legislation impact a business's employment practices.
Minimum wage laws dictate the lowest legal wage an employee can be paid, affecting payroll costs. Equal opportunity legislation prohibits discrimination, influencing recruitment and promotion policies to ensure fairness.
Compare and contrast on-the-job and off-the-job training, highlighting a specific advantage and disadvantage of each.
Compare and contrast on-the-job and off-the-job training, highlighting a specific advantage and disadvantage of each.
On-the-job training occurs in the workplace during normal operations; it is cost-effective but can disrupt productivity. Off-the-job training occurs outside of work and doesn't affect production but can be expensive.
How might Herzberg's Two-Factor Theory influence a manager's approach to motivating employees, and what are the limitations of relying solely on this theory?
How might Herzberg's Two-Factor Theory influence a manager's approach to motivating employees, and what are the limitations of relying solely on this theory?
Describe the difference between remuneration and commission. What are the benefits and drawbacks of each?
Describe the difference between remuneration and commission. What are the benefits and drawbacks of each?
Explain how job rotation and job enrichment differ as non-financial methods of motivation, and provide a scenario where one might be more effective than the other.
Explain how job rotation and job enrichment differ as non-financial methods of motivation, and provide a scenario where one might be more effective than the other.
How would you describe the main differences between hierarchical and flat organizational structures? Illustrate with an example of a business that might suit each.
How would you describe the main differences between hierarchical and flat organizational structures? Illustrate with an example of a business that might suit each.
What is the relationship between span of control, chain of command, and delegation within an organization, and how do these concepts contribute to organizational efficiency?
What is the relationship between span of control, chain of command, and delegation within an organization, and how do these concepts contribute to organizational efficiency?
Explain the unique roles of the finance and marketing departments in a business. Moreover, discuss how their activities might sometimes conflict and how these conflicts can be resolved.
Explain the unique roles of the finance and marketing departments in a business. Moreover, discuss how their activities might sometimes conflict and how these conflicts can be resolved.
How does market research assist a business in reducing risk and making informed decisions, and what are the potential consequences of neglecting thorough market research?
How does market research assist a business in reducing risk and making informed decisions, and what are the potential consequences of neglecting thorough market research?
Flashcards
What is full-time employment?
What is full-time employment?
Working full-time typically involves working the standard hours for a particular industry, often around 40 hours per week.
What is a job description?
What is a job description?
A document outlining the tasks, duties, and responsibilities of a specific job.
What is internal recruitment?
What is internal recruitment?
Advertising a job within the company to current employees.
What are equal opportunity laws?
What are equal opportunity laws?
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What is induction training?
What is induction training?
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What is remuneration?
What is remuneration?
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What is job rotation?
What is job rotation?
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What is an organisational chart?
What is an organisational chart?
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What is span of control?
What is span of control?
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What is human resources?
What is human resources?
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Study Notes
- Types of employment include full-time, part-time, job share, and casual/seasonal/temporary roles.
- Recruitment documents include a job description, person specification, application form, and curriculum vitae (CV)/résumé.
- Internal and external recruitment methods include job advertisement, shortlisting, and interviewing.
- Legal controls over employment involve equal opportunities regardless of gender, race, disability, religion, sexual preference, or age, as well as minimum wage laws.
- Training is important to a business and its workers
- Different types of training include: induction, on-the-job, and off-the-job training.
- Training also ensures compliance with health and safety laws
- It also considers the benefits and limitations of training programs.
Motivation and Rewards
- Motivation in the workplace helps in attracting employees, retaining employees, and improving productivity
- Herzberg, Maslow, and Taylor developed motivational theories
- Businesses motivate employees through financial methods like remuneration, bonuses, commission, promotion, and fringe benefits
Non-Financial Methods
- Non-financial methods of employee motivation include job rotation, job enrichment, and autonomy.
Organisation Structure and Employees
- Organisational charts depict different types of business structures, including hierarchical and flat structures, as well as centralised and decentralised approaches.
- Employee roles and responsibilities are defined by span of control, chain of command, and delegation
- Functional areas within a business include human resources, finance, marketing, and production.
Functional Areas
- Human resources covers workforce planning, recruitment and selection, training, health and safety, staff welfare, employment issues, industrial relations, disciplinary and grievance procedures, dismissal, unfair dismissal and redundancy.
- Finance deals with wages/salaries, cash-flow forecasting, budgets, and accounting.
- Marketing involves market research, product planning, pricing, sales promotion, advertising, customer service, public relations, packaging, and distribution.
- Production focuses on manufacturing the product, designing new products, quality control, and stock control.
Market Research
- The goal of market research is to identify and understand customer needs, identify gaps in the market, reduce risk, and inform business.
- Market research methods include primary and secondary research
Primary Research
- Primary research methods are surveys, questionnaires, focus groups, observation, and test marketing.
Secondary Research
- Internet, market reports, and government reports are secondary research methods.
- Data in market research: Encompasses both qualitative and quantitative data
- Social media is used to collect market research data
- The reliability of market research data is very important.
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Description
Overview of employment types (full-time, part-time), recruitment documents, and internal/external recruitment methods. Focus on legal controls, the importance, and the different types of the training. Exploration of motivational theories by Herzberg, Maslow, and Taylor.
