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Questions and Answers
What is a potential remedy for an employee dismissed for asserting their legal rights?
What is a potential remedy for an employee dismissed for asserting their legal rights?
What is the primary purpose of providing temporary total disability benefits?
What is the primary purpose of providing temporary total disability benefits?
What may exit interviews provide to employers?
What may exit interviews provide to employers?
What must employers do to avoid an age discrimination complaint when terminating older employees?
What must employers do to avoid an age discrimination complaint when terminating older employees?
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When is mandatory retirement permissible?
When is mandatory retirement permissible?
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What is a potential consequence of assuming an older employee will retire?
What is a potential consequence of assuming an older employee will retire?
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What is the best description of an 'early retirement incentive'?
What is the best description of an 'early retirement incentive'?
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Why is it important for employers to conduct exit interviews?
Why is it important for employers to conduct exit interviews?
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What constitutes just cause for dismissal?
What constitutes just cause for dismissal?
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Which of the following is NOT a key factor in determining proportional sanctions?
Which of the following is NOT a key factor in determining proportional sanctions?
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How must initial allegations be handled to demonstrate just cause effectively?
How must initial allegations be handled to demonstrate just cause effectively?
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Which type of misconduct might warrant immediate dismissal for cause?
Which type of misconduct might warrant immediate dismissal for cause?
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Which factor should be considered when assessing misconduct for just cause?
Which factor should be considered when assessing misconduct for just cause?
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Which of the following is a common reason for establishing just cause?
Which of the following is a common reason for establishing just cause?
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What must occur after misconduct is alleged?
What must occur after misconduct is alleged?
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Which of the following requires termination notice?
Which of the following requires termination notice?
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When can salary payments stop in a separation package?
When can salary payments stop in a separation package?
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Under what circumstance would an injury likely not be covered by WCB benefits?
Under what circumstance would an injury likely not be covered by WCB benefits?
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What is required for a disability claim related to mental stress to be considered valid?
What is required for a disability claim related to mental stress to be considered valid?
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What qualifies as a causal relationship in occupational diseases for workers' compensation?
What qualifies as a causal relationship in occupational diseases for workers' compensation?
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What must be confirmed in order to consider events for mental stress claims?
What must be confirmed in order to consider events for mental stress claims?
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Which of the following factors influences the eligibility for benefits in cases of chronic pain?
Which of the following factors influences the eligibility for benefits in cases of chronic pain?
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Which factor is NOT considered when WCB rates an employer's base insurance rate?
Which factor is NOT considered when WCB rates an employer's base insurance rate?
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Which of the following statements is true regarding an individual's right to correct personal information held by the government?
Which of the following statements is true regarding an individual's right to correct personal information held by the government?
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Which principle focuses on the protection of personal information from unauthorized access?
Which principle focuses on the protection of personal information from unauthorized access?
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What is the primary function of the workers' compensation (WC) program?
What is the primary function of the workers' compensation (WC) program?
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What is a significant feature of the Personal Information Protection and Electronics Document Act (PIPEDA)?
What is a significant feature of the Personal Information Protection and Electronics Document Act (PIPEDA)?
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Which action is allowed under the Freedom of Information and Protection of Privacy Act?
Which action is allowed under the Freedom of Information and Protection of Privacy Act?
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Which of the following is NOT a key feature of the workers' compensation legislation?
Which of the following is NOT a key feature of the workers' compensation legislation?
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Which of the following scenarios constitutes wilful misconduct?
Which of the following scenarios constitutes wilful misconduct?
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Who usually must prove work-related disability claims?
Who usually must prove work-related disability claims?
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Which of the following best describes a working notice?
Which of the following best describes a working notice?
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Which principle requires organizations to ensure information is not collected excessively?
Which principle requires organizations to ensure information is not collected excessively?
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Which scenario indicates a voluntary resignation?
Which scenario indicates a voluntary resignation?
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What is the consequence for an employee who finds new employment during the notice period of a separation package?
What is the consequence for an employee who finds new employment during the notice period of a separation package?
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What is the condition for the WCB's goal of returning a worker to their pre-accident employer?
What is the condition for the WCB's goal of returning a worker to their pre-accident employer?
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Which of the following is not a voluntary resignation?
Which of the following is not a voluntary resignation?
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What should an employer do to prevent an employee from working during their resignation notice period?
What should an employer do to prevent an employee from working during their resignation notice period?
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Workers' compensation in Alberta and BC is a fault-based insurance scheme for work-related injuries.
Workers' compensation in Alberta and BC is a fault-based insurance scheme for work-related injuries.
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Employers are required to pay premiums that fund the workers’ compensation system.
Employers are required to pay premiums that fund the workers’ compensation system.
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Vocational rehabilitation is provided by the WCB for workers who cannot return to their original jobs after an injury.
Vocational rehabilitation is provided by the WCB for workers who cannot return to their original jobs after an injury.
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Most employers are legally required to provide coverage under the workers' compensation system.
Most employers are legally required to provide coverage under the workers' compensation system.
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Workers are allowed to contribute to the premiums of the workers' compensation program.
Workers are allowed to contribute to the premiums of the workers' compensation program.
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An injury resulting from an intentional self-inflicted act is likely to be covered by WCB benefits.
An injury resulting from an intentional self-inflicted act is likely to be covered by WCB benefits.
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Mental stress claims require that the work-related events are confirmed with objective evidence.
Mental stress claims require that the work-related events are confirmed with objective evidence.
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Horseplay that severely deviates from employment duties may affect injury coverage under WCB.
Horseplay that severely deviates from employment duties may affect injury coverage under WCB.
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Activities that are purely personal but have a relationship to employment duties are deemed appropriate for WCB coverage.
Activities that are purely personal but have a relationship to employment duties are deemed appropriate for WCB coverage.
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Privacy of personal information has become less important in the digital age.
Privacy of personal information has become less important in the digital age.
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Failure by an injured worker to provide necessary medical information may result in a suspension of benefits.
Failure by an injured worker to provide necessary medical information may result in a suspension of benefits.
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If an injury is inflicted upon oneself intentionally, WCB benefits are likely to be granted.
If an injury is inflicted upon oneself intentionally, WCB benefits are likely to be granted.
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Study Notes
Workers' Compensation Legislation
- Workers' compensation (WC) acts in Alberta and BC are no-fault insurance schemes for work-related injuries or diseases.
- Employers pay premiums to fund the system.
- In return, employers are protected from lawsuits by injured workers.
- WC legislation emphasizes prevention and preventative measures.
Key Features of the Legislation
- No-fault system: benefits are paid regardless of employer or employee negligence.
- Funded by premiums: employers pay premiums to fund worker benefits.
- Illegal for workers to contribute to WC premiums.
- WC rights cannot be waived.
- Coverage is mandatory for most employers.
- Focus on early and safe return to work (RTW).
- Vocational rehabilitation for employees unable to return to original jobs.
- Administered by WC boards (WorkSafeBC and WCB Alberta).
Coverage
- Most industries are covered.
- Some industries are optionally covered. (Financial institutions, recreational and social clubs, broadcasting stations, law firms)
- Agriculture exemption eliminated in Alberta.
- Excluded workers: independent contractors, sole proprietors, and executive officers.
WCB Benefit Eligibility
- Benefits apply to injuries "arising out of and in the course of employment."
- The injury doesn't need to result directly from the job, but it must be reasonably incidental to it.
- Wilful misconduct, criminal acts, intoxication, or self-inflicted injury are not covered.
- Includes claims for gradual onset disabilities and pre-existing conditions.
- Occupational diseases require a causal relationship between work/work conditions and the recognized disease.
- Mental stress, chronic pain, and excessive work-related events are covered if diagnosed by specialists and not a result of a compensation claim.
- Workers need to prove the causal relationship between work and the disability. Exceptional circumstances are noted (first responders). Specific industries and work-related diseases are listed.
WCB Benefit Eligibility (cont'd)
- Employer pays lost wages on the day of injury.
- Health care costs are 100% covered by WCB.
- Compensation for loss of earnings starts the first working day after the injury. The amount is 90% of the worker's pre-injury net earnings.
- Includes temporary/permanent partial/total disability.
- Payments for life in some cases.
- Vocational rehabilitation.
WCB Benefit Eligibility (cont'd)
- Death and Survivor Benefits: If a worker dies from a compensable injury, the spouse may get a lump-sum settlement based on factors such as deceased's earnings, the number of dependent children, the dependent's entitlement to CPP earnings, and whether the spouse is incapacitated.
Case Study: Robert
- Robert, an auto mechanic, tore a ligament on the job.
- Otto's Body Shop, Robert's employer, paid Robert's full wages and benefits during his recovery period..
- Robert's physiotherapy was fully covered.
- WCB compensated Robert for loss of earnings (90% of his pre-injury wages) for four weeks
- After four weeks off work, he returned with modified duties, earning less.
- His net loss of earnings were $500 per week.
- His loss of earnings benefits were 90% of the 500=500 = 500=450 per week.
Duty to Co-operate
- WCB aims to return injured employees to their pre-injury jobs.
- Employers and employees must cooperate, including keeping in touch and disclosing relevant medical information.
- Failure to cooperate may lead to benefits suspension.
Funding the WC System
- Employers pay the full cost of the system via premiums.
- Employers need to register with WCB and provide comprehensive information for determining premiums based on industry type and potential on-the-job hazards.
- Recognition certificates (COR) from both provinces.
- Alberta's Partnerships in Injury Reduction (PIR) and BC's Partnerships in Injury & Disability Prevention Program (Partners Program) exist.
Effective Claims Management
- Establish clear and effective procedures for investigating injuries.
- Complete and file accident reports.
- Document all claims, minor or major.
- Promptly compensate for valid injuries.
- Challenge dubious claims from the start.
- Keep meticulous notes of all WCB interactions.
- Establish a sound return-to-work plan.
- Avoid contacting the employee's personal physician unless necessary.
- Protect employee medical file confidentiality, separating it from other personnel files.
Appeals
- Workers, dependents, or employers disputing decisions can request a review.
- BC time limit is 90 days.
- The WCB Appeals Commissions are independent of WC Boards.
Privacy and the Workplace
- Personal information privacy is a recent concern.
- Employers can be liable for privacy breaches committed by employees.
- PIPEDA (Personal Information Protection and Electronic Documents Act) is federal legislation that guides data collection, use, and disclosure for organizations.
- PIPEDA covers personal information of applicants and employees for federally-regulated industries.
What is "Personal Information"?
- Identifiable information about an individual.
- Includes demographics, opinions, photographs, ID numbers, addresses, phone numbers, email addresses, web browsing, purchasing/spending habits, income, credit records, loan records, disciplinary actions, employment files, pay, benefits records, and medical records like blood type and medical history.
Freedom of Information and Protection of Privacy Act
- Provides individuals with the right to access public body information.
- Public bodies must disclose personal information in a structured framework.
Freedom of Information and Protection of Privacy Act (cont'd)
- Provides access to records, unless the Act allows withholding.
- Balancing of access with individual privacy protection.
- Individuals can request access to records from public bodies, including personal information, and request corrections.
- Individuals can complain if they believe their personal information was misused. A review process facilitated by the Information and Privacy Commissioner ensures fairness.
PIPEDA: Who's Covered?
- PIPEDA enacted in 2001 for federal government.
- Covers entities operating in federally regulated industries, including employees and customers.
- Provincial laws such as PIPA (Personal Information Protection Act) exist in BC and other provinces.
PIPEDA: Recent Amendments
- Includes provisions for security breach notification.
- Broadens the definition of personal information in some instances.
- Business contact information exempt for business/professional purposes if disclosed appropriately.
Privacy: 10 Principles
- Principles for data collection, use, and disclosure by organizations.
Privacy: 10 Principles (cont'd)
- Principles describe requirements related to use, disclosure, and record retention.
Privacy: 10 Principles (cont'd)
- Principles describing openness, individual access, and recourse to challenge.
Personal Information Protection Act (PIPA)
- PIPA, analogous to PIPEDA, governs the collection, use, and disclosure of information for BC (2003). Alberta's PIPA enacted in 2004. Both are for provincially regulated industries.
PIPA: Who's Covered?
- Covers organizations under provincial regulation.
- Includes non-profit organizations, trade unions, private schools, corporations, partnerships, and associations.
- Covers any individual acting in a commercial capacity or on behalf of those entities.
PIPA: Principles
- Governs the collection, use, and disclosure of personal information by private sector organizations.
- Protects individuals' rights and addresses organizations' needs to collect data.
- Covers types of information and activities regulated by PIPA, such as commercial transactions.
- Covers personal information about employees.
PIPA: Principles (cont'd)
- Individuals seeking access to their information have formal rights.
- Individuals can report violations to the privacy commissioner.
- The commissioner oversees privacy claims and compliance processes.
Privacy: Steps to Compliance
- Steps an organization should follow to comply with privacy laws:
- Appoint a Chief Privacy Officer (CPO).
- Assess how the organization collects, stores, uses, and discloses information.
- Develop, implement, and maintain privacy policies and procedures.
- Train staff about privacy procedures and policies.
- Monitor compliance performance.
Resignation and Retirement
- Resignation should be formally accepted.
- Voluntary resignations should include a letter of resignation.
- Employers have the right to prevent an employee from working during the notice period by paying salary but not requiring them to attend work.
- Special circumstances, such as specialized expertise, require discussion.
Resignation (cont'd)
- Employers should be aware that special circumstances exist that could trigger statutory requirements. Exit interviews can provide useful information.
Retirement
- Ontario law (generally) prohibits mandatory retirement policies based on age.
- Mandatory retirement laws are only permissible if it's a "bona fide occupational requirement".
- Employers should properly document the reasoning behind dismissing older employees to avoid age discrimination issues.
Retirement (cont'd)
- Assuming an employee will retire can lead to liability.
- Early retirement offers must be presented neutrally by a neutral party, not the employee's direct supervisor.
Dismissal Without Cause
- If not based on just cause, employers must provide reasonable notice.
- Alberta and BC define minimum notice periods.
- Employees are entitled to a notice period to search for a new job.
- The employer will be liable if adequate notice isn't provided to the worker.
Minimum Statutory Requirements: Notice/Pay
- Alberta employees are entitled to notice.
- BC employees are entitled to notice or compensation for length of service (CLOS)
- In BC, there is no statutory requirement for an employee to provide notice, but employees are entitled to notice and/or paid notice (CLOS)
Minimum Statutory Requirements: Notice/Pay (cont'd)
- In BC, there is no general statutory obligation for employees to give notice of departure.
- Alberta specifies one to two weeks of notice is required in certain conditions.
- Exemptions to notice requirements exist (e.g., probationary periods, term or task employment).
Minimum Statutory Requirements: Temporary Layoffs
- Temporary work stoppages with intent to recall don't trigger termination procedures under certain conditions.
- Layoffs in excess of certain timeframes (e.g., 60 days in Alberta) are considered terminations where termination pay becomes payable.
- Longer layoff periods may be subject to collective agreements where terms may be more inclusive.
Minimum Statutory Requirements: Continuity of Employment
- Employment continuity is maintained, even if there is a change of ownership.
- Notice requirements for employees in a new employment situation depend on when they were hired by the first employer and the duration of employment.
Minimum Statutory Requirements: Communicating Notice
- Notice should be provided in writing (delivery confirmation should be considered).
- Methods include in-person, mail, fax, email.
- Changes to employee terms and conditions are limited and are not permitted.
Minimum Statutory Requirements: Calculating Notice-Alberta
- Length of service determines the notice period calculations.
- No notice if employment is under 3 months.
Minimum Statutory Requirements: Calculating CLOS/Notice-BC
- Length of service determines the CLOS/notice period calculations.
- No notice/CLOS if employment is under 3 months.
Common Law Reasonable Notice
- Reasonable notice periods are based on several factors: employee's age, position, length of service, compensation, and availability of comparable job opportunities.
Which Is Better: Working Notice or Pay in Lieu of Notice?
- Working notice is often more efficient when economic factors warrant termination.
- Performance issues that are not serious violations are best addressed through this.
- Working notice might not be viable in specific conditions, e.g., pregnancy, or illness.
Structuring a Separation Package
- Lump sum compensation should include notice period.
- Salary and benefits are part of the separation package.
Minimum Statutory Requirements: Mass Terminations
- Terminating 50 or more employees at one location within a specific time frame (e.g., four weeks in Alberta, two months in BC) triggers additional considerations.
- Specific amounts of time periods for notice for mass termination by employer for both Alberta and BC.
Minimum Statutory Requirements: Exceptions to Notice Requirements
- Exceptions to the notice requirements include probationary employees, term or task employees, temporary layoffs involving just cause, refusal of reasonable alternative work, return after recall, strikes or lockouts, and situations including seasonal labor.
Wrongful Dismissal
- Wrongful dismissal claims arise when an employer does not have just cause for termination or fails to provide adequate notice.
- The process for such claims with courts in Alberta and British Columbia differ by amounts.
Reasonable Notice Damages: Basic Entitlements
- Basic entitlements are determined by contract terms, conditions (wages, benefits, etc).
Wrongful Dismissal: Other Types of Damages
- Recoverable damages can be claimed through legal actions if an employer's actions were wrongful.
Bad Faith Dismissal
- Bad faith dismissal includes fraudulent allegations related to the dismissal, harming the employee's reputation during or after the event, and other humiliating or misleading behaviours from the employer.
Duty to Mitigate
- If wrongfully terminated, an employee must apply for comparable work to lessen damages.
Constructive Dismissal
- Constructive dismissal occurs when the employer makes substantial and unfavourable contract changes without notice, implying a dismissal. Other factors include unreasonable changes that would cause a reasonable person to resign.
Constructive Dismissal (cont'd)
- Substantial changes in duties, relocation, work hours and scheduling, layoffs, hostile work environments, duty to mitigate for an employee, and other factors leading to constructive dismissal.
Avoiding Wrongful Dismissal Claims
- Essential steps to mitigate wrongful dismissal cases for employers:
- Hire carefully
- Include termination clauses in employment contracts
- Use appropriate probationary periods.
- Maintain a complete paper trail.
- Provide reasonable notice.
- Determine if there is just cause.
- Correctly provide notice if just cause is not found.
Dismissal with Cause
- Dismissal for cause occurs when the contract has been fundamental breached by the employee, requiring no further notice.
Overview of Just Cause Requirements
- Just cause occurs when the employee breaches their contract significantly.
- Near cause constitutes less serious misconduct or incompetence. Near cause will not permit a reduction in the notice period.
- Sanctions related to misconduct should be fair and reasonable. Some acts warrant dismissal even if only occurring once.
- Following appropriate processes increases the chance of a valid dismissal.
Overview of Just Cause Requirements (cont'd)
- Fair and proportional sanctions for misconduct are essential to ensure a just cause for termination. Investigative factors are important.
Overview of Just Cause Requirements (cont'd)
- Due process factors such as investigator impartiality and employee responses to allegations.
Overview of Just Cause Requirements (cont'd)
- Proportionate sanctions for misconduct, considering the individual's circumstances in detail.
Establishing Just Cause Under the Common Law
- Examples of issues that might constitute just cause include dishonesty, insubordination, incompatibility, off-duty conduct, conflict of interest, disobedience, absenteeism/lateness, and sexual harassment.
Establishing Just Cause Under the Common Law (cont'd)
- Other examples of just cause include sexual harassment, psychological harassment, substance abuse, and disciplinary issues with probationary employees.
Grounds that Cannot Constitute Just Cause
- Employers are prohibited from terminating employees for asserting their statutory rights (e.g., human rights, employment standards, occupational health and safety).
Grounds that Cannot Constitute Just Cause (cont'd)
- Rights under the Pay Equity Act, and rights to engage in union-related activity.
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Test your knowledge on just cause for dismissal, employee rights, and disability benefits in this comprehensive employment law quiz. Explore scenarios involving misconduct, disability remedies, and survivor benefits to enhance your understanding of workplace regulations.