Employee Satisfaction and Commitment Quiz

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Which of the following is a facet of job satisfaction that has been commonly studied?

Supervision (correct)

Work-life balance

Job performance

Career growth

What is the term used to describe the extent to which an employee wants to remain with an organization and cares about the organization?

Job Satisfaction

Continuance Commitment

Normative Commitment

Affective Commitment (correct)

Why should we care about employees' attitude?

Satisfied employees are more likely to engage in unethical behavior

Satisfied employees are less likely to perform well

Satisfied employees are more likely to attend work on time (correct)

Satisfied employees are more likely to engage in counterproductive behaviors

Which of the following is a factor measured by the Organizational Commitment Questionnaire (OCQ)?

Acceptance of the organization’s values and goals Signup and view all the answers

What is the purpose of the Paid Time Off Program (PTO)?

To control absenteeism Signup and view all the answers

What is embeddedness in the context of work attitudes?

The extent to which employees have links to their jobs and community Signup and view all the answers

Which of the following is NOT one of the four personality variables hypothesized to be related to people's predisposition to be satisfied with their life and jobs?

Internal locus of control Signup and view all the answers

According to the Social Information Processing Theory, how do employees model their levels of satisfaction and motivation?

From their coworkers Signup and view all the answers

Which aspect of organizational justice refers to the perceived fairness of the interpersonal treatment that employees receive in an organization?

Interactional Justice Signup and view all the answers

What is the main difference between job enlargement and job enrichment?

Job enlargement involves more tasks, while job enrichment involves more responsibility. Signup and view all the answers

Which of the following is NOT a facet of job satisfaction commonly studied?

Ethics Signup and view all the answers

Which of the following is NOT one of the three motivational facets of organizational commitment?

Transactional Commitment Signup and view all the answers

According to the Individual Difference Theory, what is one factor that may contribute to an individual's job satisfaction?

Genetic Predisposition Signup and view all the answers

Which of the following theories suggests that employees will be satisfied if their ratio of effort to reward is similar to that of other employees?

Equity Theory Signup and view all the answers

Which aspect of organizational justice refers to the perceived fairness of the decisions made in an organization?

Distributive Justice Signup and view all the answers

Which of the following is a measure of job satisfaction that yields scores on 20 dimensions?

Minnesota Satisfaction Questionnaire (MSQ) Signup and view all the answers

Which of the following is a factor related to employees' predisposition to be satisfied with their life and jobs?

Emotional Stability Signup and view all the answers

Which of the following is NOT a commitment factor measured by the Organizational Commitment Questionnaire (OCQ)?

Identification with the organization Signup and view all the answers

Which of the following is NOT a method of absenteeism control mentioned in the text?

Perfect Attendance Program Signup and view all the answers

What is the term used to describe the extent to which employees have links to their jobs and community, the importance of these links, and the ease with which they can be broken and replaced at another job?

Embeddedness Signup and view all the answers