Podcast
Questions and Answers
What is one of the expectations for employees at Danville Public Library?
What is one of the expectations for employees at Danville Public Library?
- Completing assignments late
- Being disrespectful to patrons and employees
- Ignoring Library policies
- Keeping up with technology (correct)
How are employees expected to communicate with patrons and other employees?
How are employees expected to communicate with patrons and other employees?
- By keeping conversation to a minimum
- By avoiding communication altogether
- With respect and professionalism (correct)
- In an unprofessional manner
What is the attitude towards change for employees at Danville Public Library?
What is the attitude towards change for employees at Danville Public Library?
- Being change agents—growing and adapting to new processes (correct)
- Ignoring new processes
- Staying focused on their current work
- Resisting change and refusing to adapt
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