Employee Expectations Quiz: Danville Public Library

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Questions and Answers

What is one of the expectations for employees at Danville Public Library?

  • Completing assignments late
  • Being disrespectful to patrons and employees
  • Ignoring Library policies
  • Keeping up with technology (correct)

How are employees expected to communicate with patrons and other employees?

  • By keeping conversation to a minimum
  • By avoiding communication altogether
  • With respect and professionalism (correct)
  • In an unprofessional manner

What is the attitude towards change for employees at Danville Public Library?

  • Being change agents—growing and adapting to new processes (correct)
  • Ignoring new processes
  • Staying focused on their current work
  • Resisting change and refusing to adapt

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