Employee Engagement and Retention Strategies Quiz

Objectives of Employee Opinion Surveys

• One of the objectives of conducting employee opinion surveys is to understand employees' opinions and attitudes towards the organization.

Importance of Employee Opinion Surveys

• It is crucial for organizations to take the employee opinion survey process seriously, as it helps to identify areas for improvement and increase employee engagement.

Role of HR in Maintaining Positive Employee Relations

• One of the roles of HR is to maintain positive employee relations by fostering a positive work environment.

Negative Impact of Lack of Action on Feedback

• The lack of action on feedback from employee surveys can negatively impact the organization by leading to decreased employee engagement and motivation.

Consequences of Ignoring Employee Feedback

• One potential consequence of employees feeling that their feedback from surveys is never acted upon is that they may become disengaged and demotivated.

Employee Productivity

• Employee productivity is defined as the efficiency of an employee in completing tasks.

Productivity in the Workplace

• Productivity in the workplace often translates to increased competitiveness and profitability.

Employee Engagement

• According to the text, 30% of U.S. employees look forward to coming to work.

Benefits of Good Employee Relations

• One key benefit of good employee relations is increased employee engagement and motivation.

Importance of Task Completion Time

• It is important for managers to understand how long it takes employees to complete tasks in order to optimize workflow and increase productivity.

Measuring Employee Engagement

• Aon Hewitt uses three primary behaviors to measure employees' intellectual and emotional connection to their organization: Say, Stay, and Strive.

Increasing Employee Engagement

• One strategy mentioned in the text to involve employees as business partners is to share company goals and objectives with them.

Employee Retention Techniques

• One action that is NOT part of employee retention techniques listed in the text is ignoring employee feedback.

Defining an Engaged Employee

• Aon Hewitt defines an engaged employee as one who is motivated, committed, and proud to work for the organization.

Employee Handbook

• The Employee Handbook discussed in the text covers topics such as company policies, benefits, and expectations.

Employee Suggestion Systems

• One benefit of Employee Suggestion Systems is that it increases employee engagement and motivation.

Contribution to Employee Engagement

• An Employee Suggestion System contributes to employee engagement by making employees feel valued and involved in the organization.

Impact on Employee Relations

• The implementation of an Employee Suggestion System positively impacts employee relations by increasing trust and collaboration.

Contribution to Productivity

• An Employee Suggestion System contributes to productivity by providing a platform for employees to suggest improvements and innovations.

Focus of Analyzing Employee Productivity

• The main focus of analyzing employee productivity is to identify areas for improvement and increase competitive advantage.

Emotional Commitment

• The term that describes the employees' level of emotional commitment to their organization is engagement.

Key Aspect of Positive Employee Relations

• One key aspect of positive employee relations that influences productivity and innovation is trust.

Role of Counseling and Coaching

• Counseling and coaching employees play a role in increasing worker productivity by providing guidance and support.

Fair and Just Disciplinary Process

• One element that is fundamental to a fair and just disciplinary process is clear communication.

Maintaining Office Vibe

• One way to maintain a consistent pulse on the office vibe is to conduct regular employee surveys.

Improving Employee Engagement

• One effective method for finding out what could be done to improve employee engagement is to conduct focus groups.

eNPS

• eNPS stands for Employee Net Promoter Score.

Crucial Communication Aspect

• One communication aspect that is crucial for ensuring that the audience understands the intended message is clarity.

Recommended Technique for Improving Employee Engagement

• One recommended technique for improving employee engagement is to recognize and reward employees' contributions.

Employee Motivation

• Employee motivation is best described as the driving force that inspires employees to achieve their goals.

Intrinsic Motivation

• Intrinsic motivation involves internal drive and satisfaction.

Organizational Commitment

• The primary focus of organizational commitment is to create a sense of belonging among employees.

Impact on Employee Satisfaction

• Organizational commitment positively impacts employee satisfaction by increasing trust and loyalty.

Predicting Employee Engagement

• One factor that can help predict employee engagement, performance, and leadership distribution is emotional commitment.

Essence of Employee Engagement

• The essence of employee engagement is the emotional connection employees have with their organization.

Contribution to Organizational Success

• Employee motivation contributes to organizational success by increasing productivity and innovation.

Key Outcome of Feeling Valued

• One key outcome of employees feeling valued and appreciated is increased job satisfaction.

Organizational Transparency

• Organizational transparency positively impacts employee relations by increasing trust and collaboration.

Extrinsic Motivation

• Extrinsic motivation focuses more on external rewards, such as bonuses and recognition.