Implications of Employee Engagement Proportions on Management Decision-making
12 Questions
1 Views

Choose a study mode

Play Quiz
Study Flashcards
Spaced Repetition
Chat to lesson

Podcast

Play an AI-generated podcast conversation about this lesson

Questions and Answers

What is a key reason why performance improves at the work unit level?

  • Overemphasis on individual contributions
  • Lack of diversity among team members
  • High levels of engagement among team members (correct)
  • Strict hierarchical structures within the team
  • Why is having an engaged employee base important for organizations?

  • To reduce employee turnover rates
  • To enhance customer satisfaction and profitability (correct)
  • To limit employee creativity and innovation
  • To enforce strict managerial control
  • What kinds of outcomes are directly linked to competitive advantage according to the text?

  • Improved customer satisfaction and profitability (correct)
  • Decreased employee engagement and job satisfaction
  • Decreased customer satisfaction and profitability
  • Increased shareholder value and innovation
  • How do highly engaged employees contribute to organizational success?

    <p>By adopting high-improvement work practices</p> Signup and view all the answers

    According to Figure 6-4, what drives long-term profitability and growth?

    <p>Employee satisfaction and engagement</p> Signup and view all the answers

    What is identified as a principal component of an effective value-profit chain?

    <p>Highly skilled and engaged workforce</p> Signup and view all the answers

    Which factor does the text mention as difficult to imitate by competitors?

    <p>Highly engaged workforce</p> Signup and view all the answers

    What enables a company to pursue excellence in innovation and execution according to the text?

    <p>A satisfied and engaged workforce</p> Signup and view all the answers

    What is the effect of a 10 percent improvement in commitment on an employee's discretionary effort?

    <p>Increases by 6 percent</p> Signup and view all the answers

    According to the Corporate Leadership Council, how much higher do highly committed employees perform compared to noncommitted employees?

    <p>20 percent</p> Signup and view all the answers

    What did the study by Hewitt Associates reveal about double-digit growth companies?

    <p>Have 39 percent more highly engaged employees</p> Signup and view all the answers

    Why is it challenging to definitively determine the relationship between employee engagement and financial growth?

    <p>There are limitations in establishing causality between engagement and growth</p> Signup and view all the answers

    More Like This

    Use Quizgecko on...
    Browser
    Browser