Emotion Work and Emotional Labour
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Questions and Answers

In our personal and social lives, we often face situations where we need to manage our ______.

emotions

Losing control over ______ can harm us and others.

emotions

Emotion work involves expressing our feelings in a safe and ______ manner.

positive

Emotional labour is related to the ______ world.

<p>professional</p> Signup and view all the answers

Service sector workers like restaurant servers or receptionists manage their emotions by smiling and remaining ______.

<p>pleasant</p> Signup and view all the answers

Taking care of others is a strong human ______, but it is also tough and challenging – physically, mentally, and emotionally.

<p>instinct</p> Signup and view all the answers

Care work is now being recognized as a type of ______, even as an industry.

<p>work</p> Signup and view all the answers

Usually, women do the maximum amount of care ______, especially when it is unpaid.

<p>work</p> Signup and view all the answers

The primary sector involves production and extraction of ______ materials.

<p>raw</p> Signup and view all the answers

The tertiary sector does not produce any material goods, but provides ______ that create wealth or value.

<p>services</p> Signup and view all the answers

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