EIS Component 2: People in Enterprise Systems

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Questions and Answers

What is the primary responsibility of a Chief Information Officer (CIO) in an organization?

Designing and maintaining databases

Protecting digital assets from cyber threats

Ensuring IT strategy aligns with business goals (correct)

Managing the organization’s computer networks

Which role focuses on ensuring compliance with data protection regulations?

Systems Analyst

Data Privacy Officer (correct)

Information Security Analyst

Network Administrator

What is a major responsibility of the Database Administrator (DBA)?

Protect digital assets from threats

Design and maintain databases (correct)

Manage computer networks

Turn designs into functional software

Which description best fits the role of a Systems Analyst?

Analyzes business needs to create design blueprints Signup and view all the answers

In a narrow view of the EIS component of People, which role is NOT included?

Sales Representative Signup and view all the answers

What is one of the key tasks of an Information Security Analyst?

Protect the organization’s digital assets Signup and view all the answers

Which role is responsible for creating the code that powers the organization’s applications?

Software Developer/Programmer Signup and view all the answers

How can the scope of the 'People' component in an EIS vary?

It can range from a narrow to a broad perspective Signup and view all the answers

Who are considered the core members of the IT team responsible for managing the EIS?

Help Desk Analysts Signup and view all the answers

What is a key role of customers in relation to an organization's EIS?

Interacting with e-commerce platforms Signup and view all the answers

Which roles are crucial for ensuring all users can effectively utilize the EIS?

Help Desk Analysts and Technical Support Specialists Signup and view all the answers

Why is it important to include all employees under the 'People' component of the EIS?

To acknowledge that every employee contributes to the business process Signup and view all the answers

Which of the following roles would likely NOT be considered part of the IT team managing EIS?

Finance Analysts Signup and view all the answers

What type of external users might interact with inventory management systems for just-in-time restocking?

Suppliers Signup and view all the answers

What represents the most critical group in the success of any EIS?

Users of the information system Signup and view all the answers

Which of the following is a significant component of a comprehensive view of the EIS ecosystem?

Acknowledging all stakeholders, including regulatory bodies Signup and view all the answers

Study Notes

Introduction

Focus on the second component of Enterprise Information Systems (EIS): People.
The definition of "People" varies by organization's size, industry, and philosophy.

The Narrowest View

The narrow view includes only roles directly linked to IT, termed as "Must Haves."
Key roles include:
- Chief Information Officer (CIO): Aligns IT strategy with business goals; oversees IT operations.
- Network Administrator: Manages computer networks, ensuring connectivity and security.
- Database Administrator (DBA): Designs, implements, and maintains databases.
- Information Security Analyst: Protects digital assets from cyber threats; ensures compliance with security protocols.
- Data Privacy Officer: Oversees compliance with data protection regulations (e.g., GDPR).
- Systems Analyst: Bridges business needs and technical solutions; designs information systems blueprints.
- Software Developer/Programmer: Writes code for applications and systems; translates designs into functional software.

Broader Perspective

Many organizations adopt a broader view, encompassing all employees as part of the "People" component:
- Marketing teams use CRM systems.
- Finance departments rely on ERP software.
- Human resources utilize applicant tracking systems.
- Operations teams engage with supply chain management tools.
This perspective highlights the interconnected nature of modern business processes.

Comprehensive Perspective

The broadest view includes external users of the EIS:
- Customers: Engage with e-commerce platforms and mobile apps.
- Suppliers: Access inventory management systems for just-in-time restocking.
- Regulatory bodies and external auditors: May access compliance reporting systems.
- Investors and financial institutions: Use dedicated portals for real-time financial info.
Acknowledges that EIS is a part of a larger ecosystem benefiting various stakeholders.

Importance of Users

Users, including employees and external stakeholders, are critical for EIS success.
Effective interaction with the system is essential for its success.
Roles like Help Desk Analysts and Technical Support Specialists are vital:
- Ensure users can utilize the EIS effectively.
- Provide troubleshooting and training.
A user-friendly system is imperative for its overall effectiveness, regardless of technological advancements.

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Description

This quiz explores the second component of Enterprise Information Systems, focusing specifically on 'People.' Participants will learn how organizations define the scope of people in EIS, from narrow to broad perspectives, enhancing their understanding of this critical aspect of information systems.