Podcast
Questions and Answers
What is one way health care providers can use virtual consultations?
What is one way health care providers can use virtual consultations?
What can health care providers receive information from through remote patient monitoring?
What can health care providers receive information from through remote patient monitoring?
What is one benefit of telehealth?
What is one benefit of telehealth?
What is necessary for a patient to participate in a virtual visit?
What is necessary for a patient to participate in a virtual visit?
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What should health care providers send to patients before a virtual visit?
What should health care providers send to patients before a virtual visit?
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What does telehealth include?
What does telehealth include?
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What is one way health care providers can prepare patients for a virtual visit?
What is one way health care providers can prepare patients for a virtual visit?
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How do health care providers interact with patients via telehealth?
How do health care providers interact with patients via telehealth?
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Why do health care providers need to send instructions to patients before a virtual visit?
Why do health care providers need to send instructions to patients before a virtual visit?
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What does the use of technology by health care providers have no effect on?
What does the use of technology by health care providers have no effect on?
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What is telemedicine specifically referred to as?
What is telemedicine specifically referred to as?
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What is an example of a type of care that telehealth can provide?
What is an example of a type of care that telehealth can provide?
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What is necessary for a telehealth visit?
What is necessary for a telehealth visit?
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Why has telehealth grown in popularity over the last decade?
Why has telehealth grown in popularity over the last decade?
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What is an example of a condition that can be treated through virtual visits?
What is an example of a condition that can be treated through virtual visits?
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What does telehealth encompass?
What does telehealth encompass?
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What is a type of telehealth?
What is a type of telehealth?
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Why do telehealth insurance coverage vary by state?
Why do telehealth insurance coverage vary by state?
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What is similar to a regular visit to a healthcare provider?
What is similar to a regular visit to a healthcare provider?
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What is an example of a healthcare service that telehealth can provide?
What is an example of a healthcare service that telehealth can provide?
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Telehealth includes online consultations, but does not include remote patient monitoring.
Telehealth includes online consultations, but does not include remote patient monitoring.
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Health care providers can perform all types of surgical procedures remotely using robotic technology.
Health care providers can perform all types of surgical procedures remotely using robotic technology.
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Telehealth is less effective than traditional face-to-face visits in a medical practice.
Telehealth is less effective than traditional face-to-face visits in a medical practice.
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Virtual consultations require patients to physically visit a health care provider's office.
Virtual consultations require patients to physically visit a health care provider's office.
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Patients can participate in virtual visits using a landline phone.
Patients can participate in virtual visits using a landline phone.
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Health care providers must reduce their standard of practice when using telehealth.
Health care providers must reduce their standard of practice when using telehealth.
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Telehealth allows health care providers to send patients online videos on how to properly use medical devices.
Telehealth allows health care providers to send patients online videos on how to properly use medical devices.
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Patients must have a high level of technical expertise to participate in virtual visits.
Patients must have a high level of technical expertise to participate in virtual visits.
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Telehealth is only available for patients who live in rural areas.
Telehealth is only available for patients who live in rural areas.
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Health care providers do not need to send instructions to patients before a virtual visit.
Health care providers do not need to send instructions to patients before a virtual visit.
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Why is it important to use layman's terms when providing written information to patients?
Why is it important to use layman's terms when providing written information to patients?
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What is the benefit of active involvement in patient education and coaching?
What is the benefit of active involvement in patient education and coaching?
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Why is soliciting feedback important in patient education and coaching?
Why is soliciting feedback important in patient education and coaching?
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How can healthcare providers assess a patient's understanding of the material?
How can healthcare providers assess a patient's understanding of the material?
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What is the role of positive reinforcement in patient education and coaching?
What is the role of positive reinforcement in patient education and coaching?
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Study Notes
Electronic Health Records (EHR) and Electronic Medical Records (EMR)
- EHR stands for Electronic Health Record, a digital version of a patient's medical history, including diagnoses, medications, and treatment plans.
- EMR stands for Electronic Medical Record, a digital record of a patient's medical information within a specific healthcare organization.
- EHRs include a wider range of patient health information, combining information from various healthcare providers and settings, allowing for extensive sharing and access across different organizations involved in patient care.
Historical Development and Evolution of EHR/EMR
- The development of EHR/EMR can be traced back to the 1960s, coinciding with the introduction of computer systems in healthcare environments.
- Initially employed for administrative functions, these systems developed alongside technological progress.
- A significant turning point occurred in the 1990s when the Institute of Medicine recommended the use of electronic health records to improve patient safety.
Elaboration
- Clinical notes should be thorough and inclusive, recording patient symptoms, diagnoses, treatment strategies, and subsequent guidelines.
- Comprehensive documentation offers a thorough overview of the patient's well-being and enhances the process of making informed clinical judgments.
Assessment
- It is imperative to consistently evaluate and revise patient records to guarantee their currency and precision.
- Regular evaluations facilitate the detection and rectification of inaccuracies or exclusions, ensuring that the patient's health information remains current and dependable for subsequent medical attention.
Integration of Workflows
- EHR/EMR systems need to seamlessly incorporate themselves into current clinical workflows.
- Integration can be accomplished using various strategies, including custom templates and automation.
Custom Templates
- Utilizing templates that align with the specific requirements of the practice can optimize documentation procedures.
- Custom templates facilitate the standardization of data entry and ensure the efficient capture of all required information.
Automation
- Utilizing automated functions like reminders, alerts, and order sets can greatly enhance efficiency.
- Automated reminders facilitate the timely provision of follow-up care to patients, while alerts can promptly inform healthcare providers of crucial information or required actions.
Interoperability
- Interoperability is essential for comprehensive patient care, ensuring that the EHR/EMR system can effectively communicate with other systems, including laboratories and pharmacies.
Electronic Orders and CPOE
- CPOE (Computerized Provider Order Entry) is an electronic process that allows healthcare providers to enter medical orders into a system rather than using traditional methods.
- CPOE reduces medical and medication errors by avoiding transcription errors, misplaced decimals, and illegible handwriting.
- Advantages of CPOE include reducing human error, improving care delivery time, improving order accuracy, and increasing access to critical information.
Clinical Decision Support System (CDSS)
- A CDSS contributes to patient care by improving medical decisions through targeted clinical knowledge, patient information, and other health information.
- A CDSS can automatically check for medication interactions, allergies, and errors in medication dosage and frequency.
Telehealth and Virtual Health Care
- Telehealth includes remote patient monitoring, virtual consultations, and online video instructions.
- Health care providers can use technology to prepare before and after medical visits, and patients must have access to an internet-connected device and necessary software or applications.
- Telehealth services do not affect the standard of practice, ethics, or scope of practice, nor the laws that protect patients and health care providers.
Electronic Health Record (EHR) and Electronic Medical Record (EMR) Systems
- Implementing EHR/EMR systems can incur substantial upfront costs, presenting a financial hurdle for healthcare organizations.
- Expenses include acquiring requisite technology, such as software and hardware, as well as training employees on proper system utilization.
- Ongoing maintenance costs entail system upgrades, technical assistance, and problem-solving to ensure optimal performance and security.
Challenges and Limitations
- User error can occur due to interfaces that are challenging to navigate, resulting in inefficiencies and user dissatisfaction.
- Patients should be aware of their entitlements regarding their health information and how it will be disseminated and utilized within the healthcare system.
- Transparency is crucial, with healthcare providers obligated to be forthright with patients regarding data breaches or concerns that could impact privacy.
Optimal Strategies for EHR/EMR Utilization
- Precise and prompt data entry is crucial for efficient system utilization, with adherence to established guidelines ensuring dependable and thorough patient records.
- Consistency in data entry is essential, with medical assistant students needing to acquaint themselves with practices involving EHR/EMR system management and utilization.
EMR vs. EHR
- EMR (Electronic Medical Record) is an electronic record of a patient's medical history, used by a single organization.
- EHR (Electronic Health Record) contains the patient's EMR, but can be used by multiple healthcare organizations, sharing information with clinicians involved in the patient's care.
Telehealth and Telemedicine
- Telehealth refers to healthcare delivered virtually, often via video call, providing convenience, protecting patients from communicable diseases, and enabling access to specialty care in rural areas.
- Telemedicine specifically refers to online healthcare provider visits and remote clinical services, whereas telehealth encompasses a broader range of health-related education services and remote nonclinical services.
- Virtual visits can treat various conditions, including general health care, prescriptions, dermatology, eye exams, nutrition counseling, mental health counseling, and urgent care for common conditions.
Benefits of Electronic Health Records (EHRs)
- EHRs enable healthcare professionals to allocate more time towards providing direct patient care and engaging in meaningful interactions with patients.
- EHRs allow patients to access their health information, encouraging their active involvement in the management of their healthcare requirements.
- EHRs facilitate the gathering and examination of data, aiding in research endeavors and efforts to enhance healthcare practices and outcomes.
Essential Elements of EHR/EMR Systems
- Patient demographics: includes fundamental information such as the patient's name, age, gender, contact details, and insurance details.
- Medical history: a comprehensive collection of information documenting the patient's previous medical conditions, surgical procedures, allergies, and family medical history.
- Medication and allergy lists: comprehensive documentation of both present and previous medications, encompassing specific details such as dosage and frequency, alongside recorded instances of allergies to medications or substances.
- Laboratory and test results: refers to the data obtained from diagnostic tests, imaging studies, and other clinical investigations.
Transparency and Professional Integrity
- Healthcare providers are obligated to be transparent with patients regarding any data breaches or concerns that could impact their privacy.
- Professional integrity dictates that EHR/EMR systems should be utilized to improve patient care, rather than for personal benefit or convenience.
Optimal Strategies for EHR/EMR Utilization
Data Entry and Documentation
- Precise and prompt data entry is crucial for the efficient utilization of EHR/EMR systems.
- Consistency in data entries facilitates efficient navigation and comprehension.
- Clinical notes should be thorough and inclusive, recording patient symptoms, diagnoses, treatment strategies, and any subsequent guidelines.
- Regular evaluation and revision of patient records guarantee their currency and precision.
Integration of Workflows
- Custom templates can optimize documentation procedures and ensure the efficient capture of all required information.
- Automation can greatly enhance efficiency, using reminders, alerts, and order sets.
- Interoperability is essential for comprehensive patient care, ensuring the EHR/EMR system can effectively communicate with other systems.
Interacting with Patients
- Actively involving patients and safeguarding their confidentiality is crucial.
- Elucidating the advantages of EHR/EMR systems to patients can significantly enhance their level of engagement in their own healthcare.
- Sharing pertinent sections of the EHR/EMR with patients fosters transparency and builds trust.
Modifications for Telehealth and Virtual Health Care
- Telehealth interactions with patients can be just as effective as traditional face-to-face visits in a medical practice.
- Patients and healthcare teams must prepare before and after their medical visit.
- Technology use by healthcare providers and professionals has no effect on their standard of practice, ethics, or scope of practice, nor on the laws that protect patients and healthcare providers.
Challenges and Limitations of EHR/EMR Systems
- Implementing EHR/EMR systems can be costly, presenting a financial hurdle for many healthcare organizations
- Expenses include:
- Acquiring necessary technology (software, hardware, servers, and peripheral devices)
- Providing thorough training programs for employees
- Ongoing maintenance (system upgrades, technical assistance, and problem-solving)
- User error can occur due to challenging interfaces, leading to inefficiencies and user dissatisfaction
- Patients need to be aware of their rights regarding their health information and how it will be used within the healthcare system
- Transparency is crucial, and healthcare providers must be forthright with patients about any data breaches or concerns that may impact privacy
Optimal Strategies for EHR/EMR Utilization
- Precise and prompt data entry is essential for efficient EHR/EMR system utilization
- Consistency in data entry is crucial for reliable and comprehensive patient records
- Clinical notes should be thorough and inclusive, recording patient symptoms, diagnoses, treatment strategies, and guidelines
- Regular evaluations are necessary to ensure patient records remain current and accurate
- Integration of workflows is essential for efficient EHR/EMR system utilization
- Strategies for integration include:
- Utilizing custom templates that align with practice requirements
- Automation (reminders, alerts, and order sets)
- Interoperability is crucial for comprehensive patient care, ensuring effective communication with other systems (laboratories and pharmacies)
Advantages of CPOE Systems
- Reducing human error
- Improving care delivery time
- Improving order accuracy
- Reducing order confirmation and turnaround time
- Improving clinical decision support at the point of care
- Increasing access to critical information
- Improving communication among healthcare providers, professionals, and patients
- Reducing errors by requiring standardized, legible, and complete orders
- Contributing to patient care through targeted clinical knowledge, patient information, and health information
- Preventing prescriptions from being ordered at excessively high doses, alerting when a medication needs to be prescribed, and preventing overprescribing due to abuse
Effective Patient Education and Coaching
- Written information should be in layman's terms, without medical jargon, and at the patient's appropriate reading and comprehension level
- Understanding the patient's learning style aids in determining the most effective methods of providing information
- Visual materials, kinesthetic learning materials, and active involvement can be used to engage patients
- Demonstration, return demonstration, and repetition of skills can help with information retention
- Solving feedback is critical for determining the effectiveness of teaching sessions
- Restating, repeating, and rephrasing material can assess patient understanding
- Positive reinforcement can reduce fear or resistance to learning intimidating or overwhelming information
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Description
Learn about the differences between Electronic Health Records (EHR) and Electronic Medical Records (EMR) in healthcare documentation. Discover the scope and functionality of each.
