5 Questions
What three aspects should we be mindful of when engaging with Leadership Teams and Epic Partners?
Point of Contact, Tone, and Type of inquiries
What is the primary purpose of being mindful of the Point of Contact protocols?
To direct inquiries to the correct person
What is the significance of maintaining a professional tone in communication?
To avoid miscommunication and ensure respectful dialogue
What is a key aspect of communication to avoid?
Conflict
What is the purpose of understanding the type of inquiries and proper channels?
To direct inquiries to the correct person or platform
Study Notes
Effective Communication with Leadership Teams and Epic Partners
- When providing feedback or raising concerns, consider three essential factors: Point of Contact (POC) protocols, tone (professionalism and politeness), and proper channels for different types of inquiries.
- Importance of keeping these three factors in mind when learning about:
Key Communication Topics
- Workplace Communication and Its Benefits
- Communication Breakdowns and How to Avoid Them
- Roles and Points of Contact
- Guidance for Reaching Out in Emergencies and For Feedback
- Communication Expectations on Different Platforms
- Avoiding Conflict
Learn about the importance of effective communication in the workplace, how to avoid breakdowns, and the roles of different teams. Understand the protocols for providing feedback and addressing concerns.
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