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Which of the following is an attribute of an effective assessment system?
Which of the following is an attribute of an effective assessment system?
The ____________ principle states that authority and responsibility should flow vertically from the highest level to the lowest level, following what is commonly called the chain of command.
The ____________ principle states that authority and responsibility should flow vertically from the highest level to the lowest level, following what is commonly called the chain of command.
As an organization grows, various portions of a particular task are assigned among members of the organization. This is referred to as ___________.
As an organization grows, various portions of a particular task are assigned among members of the organization. This is referred to as ___________.
The process of influencing individuals and groups to set and achieve goals is the definition of _____________.
The process of influencing individuals and groups to set and achieve goals is the definition of _____________.
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Of the basic managerial functions, ____________ requires the identification of goals and the various ways of achieving them. It also provides the basis for other managerial functions.
Of the basic managerial functions, ____________ requires the identification of goals and the various ways of achieving them. It also provides the basis for other managerial functions.
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Which of the following is NOT a necessary management skill?
Which of the following is NOT a necessary management skill?
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One of the first management theories was the ___________ school of management, which was primarily an authoritarian approach.
One of the first management theories was the ___________ school of management, which was primarily an authoritarian approach.
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Which of the following is a purpose of planning?
Which of the following is a purpose of planning?
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As a prelude to planning, the assessor must:
As a prelude to planning, the assessor must:
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The planning process for all organizations starts with the ________.
The planning process for all organizations starts with the ________.
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A process for determining where the organization is going over some span of time, usually the next 2-5 years, is a part of the ____________.
A process for determining where the organization is going over some span of time, usually the next 2-5 years, is a part of the ____________.
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A/an __________ contains detailed information about workloads, measures of performance, and resources required.
A/an __________ contains detailed information about workloads, measures of performance, and resources required.
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Written __________ have qualitative measurable terms, stating the desired results to be obtained within a given period.
Written __________ have qualitative measurable terms, stating the desired results to be obtained within a given period.
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A _______________ sequences significant events and incorporates "yes or no" decisions.
A _______________ sequences significant events and incorporates "yes or no" decisions.
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A jurisdiction has 19,200 parcels, and each appraiser can review 12 parcels per day on average. There are 200 work days available. The number of staff required to review the 19,200 parcels would be:
A jurisdiction has 19,200 parcels, and each appraiser can review 12 parcels per day on average. There are 200 work days available. The number of staff required to review the 19,200 parcels would be:
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Annually, a jurisdiction has 12 holidays, 10 vacation days, 5 sick days, 10 training days, and 3 inclement weather days. The number of available workdays would be:
Annually, a jurisdiction has 12 holidays, 10 vacation days, 5 sick days, 10 training days, and 3 inclement weather days. The number of available workdays would be:
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The ___________ is the final step in the planning process and the quantitative expression of the plan.
The ___________ is the final step in the planning process and the quantitative expression of the plan.
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The ___________ budget is the primary type of budget found in most assessor's offices.
The ___________ budget is the primary type of budget found in most assessor's offices.
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The grouping of activities, the allocation of responsibilities, and specifying lines of authority is known as:
The grouping of activities, the allocation of responsibilities, and specifying lines of authority is known as:
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Size of the organization, diversity of operations, and characteristics of the personnel are ___________ that must be considered in the structure of the organization.
Size of the organization, diversity of operations, and characteristics of the personnel are ___________ that must be considered in the structure of the organization.
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Environmental stability, technology, and outside pressures are ___________ that must be considered in the structure of the organization.
Environmental stability, technology, and outside pressures are ___________ that must be considered in the structure of the organization.
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In the development of an organizational structure, __________ categorize jobs according to the activity to be done.
In the development of an organizational structure, __________ categorize jobs according to the activity to be done.
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In addition to showing the division of work within an organization and the functional chain of command, the organizational chart should show the following:
In addition to showing the division of work within an organization and the functional chain of command, the organizational chart should show the following:
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Which of the following is not a proper criterion for interviewing candidates for a position?
Which of the following is not a proper criterion for interviewing candidates for a position?
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In today's workforce, nonpay incentives include:
In today's workforce, nonpay incentives include:
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Study Notes
Effective Assessment System
- An effective assessment system has the principle of unity of command, where authority and responsibility flow vertically from the highest level to the lowest level, following the chain of command.
Organizational Structure
- As an organization grows, various tasks are divided among members, a process known as division of labor.
Leadership
- Leadership is the process of influencing individuals and groups to set and achieve goals.
Planning
- Planning is a managerial function that requires identifying goals and ways to achieve them, providing a basis for other managerial functions.
- A necessary step before planning is to define the mission and objectives of the organization.
- The planning process starts with a mission statement, which outlines the organization's purpose, objectives, and scope.
- A long-range plan outlines where the organization is going over a specific period, usually 2-5 years.
Goals and Objectives
- A written goal has qualitative, measurable terms, stating the desired results to be obtained within a given period.
Decision Making
- A decision tree sequences significant events and incorporates "yes or no" decisions.
Workforce Planning
- The number of staff required to complete a task can be calculated based on the workload, resources required, and available workdays.
- Available workdays are calculated by subtracting holidays, vacation days, sick days, training days, and inclement weather days from the total number of days in a year.
Budgeting
- The budget is the final step in the planning process and the quantitative expression of the plan.
- The line-item budget is the primary type of budget found in most assessor's offices.
Organizational Structure
- Organizing involves grouping activities, allocating responsibilities, and specifying lines of authority.
- Organizational size, diversity of operations, and personnel characteristics are factors to consider in structuring an organization.
- Environmental stability, technology, and outside pressures are also factors to consider.
- Jobs are categorized according to the activity to be done in the development of an organizational structure.
- An organizational chart should show the division of work, functional chain of command, and relationships between departments.
Human Resources
- Interviewing candidates should be based on criteria such as job qualifications, experience, and skills.
- Nonpay incentives for employees can include benefits, recognition, and opportunities for growth and development.
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