Podcast
Questions and Answers
What is the primary purpose of an e-marketing plan?
What is the primary purpose of an e-marketing plan?
Which of the following is NOT considered a Tier 1 strategy in e-marketing strategic planning?
Which of the following is NOT considered a Tier 1 strategy in e-marketing strategic planning?
In the e-marketing plan's objectives, what aspect refers to 'how much'?
In the e-marketing plan's objectives, what aspect refers to 'how much'?
Which strategy would most likely involve defining how a product is perceived relative to competitors?
Which strategy would most likely involve defining how a product is perceived relative to competitors?
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What type of plan is often described as a simple, activity-based approach used by large companies?
What type of plan is often described as a simple, activity-based approach used by large companies?
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Study Notes
E-Marketing Plan
- An e-marketing plan is a crucial roadmap for companies, guiding strategic decision-making, resource allocation, and implementation of e-marketing strategies.
- There are two common types of e-marketing plans:
- Napkin Plan: Simple, informal plans often used by entrepreneurs, focusing on immediate action.
- Venture Capital E-Marketing Plan: More comprehensive plans for entrepreneurs seeking funding.
- Seven steps for a comprehensive e-marketing plan:
Situation Analysis
- Review the company’s environmental and SWOT analysis to understand its strengths, weaknesses, opportunities, and threats.
- Assess current marketing plan, including brand information and e-business objectives.
- Analyze e-business performance metrics.
E-Marketing Strategic Planning
- **Tier 1 Strategies:**
- **Segmentation:** Divide the target market into groups with similar characteristics
- **Targeting:** Focus marketing efforts on specific, carefully selected segments
- **Differentiation:** Create unique selling propositions (USPs) that set the company apart from competitors
- **Positioning:** Shape how the product is perceived by target customers in relation to competitors
Objectives
- E-marketing objectives should be specific, measurable, achievable, relevant, and time-bound (SMART).
- Specify task, measurable quantity, and timeframe.
E-Marketing Strategies
- **Tier 2 Strategies:** Focus on implementing the marketing mix and relationship management strategies
- **Product Strategies:** Include product development, feature enhancements, and quality assessment
- **Pricing Strategies:** Consider dynamic pricing and online bidding for greater flexibility and control
- **Distribution Strategies:** Leverage direct marketing channels and agent e-business models for efficient product reach
- **Marketing Communication Strategies:** Utilize various channels like online advertising, social media, email marketing, and content marketing.
- **Relationship Management Strategies:** Implement CRM (Customer Relationship Management) or PRM (Partner Relationship Management) software systems to maintain strong connections with customers and partners, leveraging customer data and purchase behavior.
Implementation Plan
- Implement tactics to achieve objectives
- **Marketing Mix Tactics:** Focus on 4 Ps – product, price, place (distribution), and promotion
- **Relationship Management Tactics:** Build and nurture customer relationships through personalized interactions
- **Marketing Organization Tactics:** Build a team, assign roles and responsibilities, and establish efficient department structures
- **Information-Gathering Tactics:** Monitor website traffic and analyze data for insights, conduct business intelligence studies, and utilize secondary research to gain knowledge about target markets and industry trends.
Budget
- Align investments with expected return on marketing investments (ROMI)
- Conduct cost-benefit analysis to measure the value of marketing initiatives
- Calculate ROI (return on investment) to assess profitability
- Determine IRR (internal rate of return) to understand the potential growth of marketing investments
- Measure ROMI (return on marketing investment) to understand the overall effectiveness of marketing efforts and guide strategic planning
Evaluation Plan
- Continuous evaluation is crucial for success
- Implement tracking systems to measure results
- Monitor key metrics that align with specific plan goals
- Demonstrate the value of intangible goals by showcasing their impact on revenue generation
- Utilize accurate and timely metrics to justify expenditures
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Description
Explore the essential components of an e-marketing plan, including different types such as the Napkin Plan and Venture Capital E-Marketing Plan. Learn about the seven steps of strategic planning and the significance of situation analysis, SWOT, and performance metrics in shaping effective e-marketing strategies.