Podcast
Questions and Answers
What is the primary goal of event identification during the seminar?
What is the primary goal of event identification during the seminar?
- To create promotional strategies for ecommerce.
- To outline key shopping or significant cultural events. (correct)
- To analyze customer behavior for ecommerce.
- To develop a case study of a successful ecommerce business.
In the e-commerce opportunity analysis, what should groups focus on for each identified event?
In the e-commerce opportunity analysis, what should groups focus on for each identified event?
- Marketing budget distribution.
- Historical sales data of similar periods.
- Types of products and promotional strategies. (correct)
- Customer demographics and preferences.
What is expected in the presentation and sharing stage of the seminar?
What is expected in the presentation and sharing stage of the seminar?
- Detailed analysis of competitors.
- Comprehensive report on ecommerce trends.
- Concise presentation of findings within a 3-5 minute timeframe. (correct)
- Collection of audience feedback for future seminars.
Which element is NOT part of the deliverables for the event library seminar?
Which element is NOT part of the deliverables for the event library seminar?
What does the seminar suggest about using cultural events for ecommerce?
What does the seminar suggest about using cultural events for ecommerce?
What was the peak discount rate for electronics during the recent Cyber Monday?
What was the peak discount rate for electronics during the recent Cyber Monday?
Which percentage of online sales came from mobile devices during Thanksgiving this year?
Which percentage of online sales came from mobile devices during Thanksgiving this year?
How much did Buy Now, Pay Later (BNPL) orders rise during Cyber Week?
How much did Buy Now, Pay Later (BNPL) orders rise during Cyber Week?
What was the change in curbside pickup utilization during the recent Black Friday compared to the prior year?
What was the change in curbside pickup utilization during the recent Black Friday compared to the prior year?
What was the revenue increase percentage for BNPL during Cyber Week compared to the previous week?
What was the revenue increase percentage for BNPL during Cyber Week compared to the previous week?
What percentage of online orders used curbside pickup this year on Thanksgiving?
What percentage of online orders used curbside pickup this year on Thanksgiving?
From which year did the discount peak for electronics increase from 8% to 25%?
From which year did the discount peak for electronics increase from 8% to 25%?
What was the percentage of online sales increase from mobile devices in 2022 compared to 2021?
What was the percentage of online sales increase from mobile devices in 2022 compared to 2021?
What was the peak discount for electronics during the recent shopping period?
What was the peak discount for electronics during the recent shopping period?
What percentage of online sales during Thanksgiving came from mobile shopping?
What percentage of online sales during Thanksgiving came from mobile shopping?
Which marketing channel was the largest driver of sales during Cyber Week?
Which marketing channel was the largest driver of sales during Cyber Week?
How did the utilization of curbside pickup change from the previous year?
How did the utilization of curbside pickup change from the previous year?
What was the impact on Buy Now, Pay Later (BNPL) orders during Cyber Week?
What was the impact on Buy Now, Pay Later (BNPL) orders during Cyber Week?
What is the bullwhip effect?
What is the bullwhip effect?
What percentage of total sales during Cyber Week was attributed to social media?
What percentage of total sales during Cyber Week was attributed to social media?
What was the total online sales recorded for Black Friday?
What was the total online sales recorded for Black Friday?
What is the primary focus of Christmas in July promotions according to the perspective presented?
What is the primary focus of Christmas in July promotions according to the perspective presented?
What does the term 'cash-strapped consumers' refer to in the context of Black Friday shopping?
What does the term 'cash-strapped consumers' refer to in the context of Black Friday shopping?
What is indicated by the rise in spending during Black Friday and Cyber Monday?
What is indicated by the rise in spending during Black Friday and Cyber Monday?
Which statement best encapsulates the cultural significance of holiday shopping events like Black Friday?
Which statement best encapsulates the cultural significance of holiday shopping events like Black Friday?
According to the information presented, how did Cyber Monday impact overall spending?
According to the information presented, how did Cyber Monday impact overall spending?
What aspect of shopping trends does 'seasonality' refer to?
What aspect of shopping trends does 'seasonality' refer to?
What does the term 'Culturally significant events' refer to in the context of e-commerce?
What does the term 'Culturally significant events' refer to in the context of e-commerce?
What primary factor contributed to the increase in spending during Black Friday according to the content?
What primary factor contributed to the increase in spending during Black Friday according to the content?
Flashcards
Sales Promotion
Sales Promotion
An event in which businesses offer significant discounts to customers to drive sales. Often tied to specific cultural holidays.
Black Friday Cyber Monday (BFCM)
Black Friday Cyber Monday (BFCM)
The period around Thanksgiving and Black Friday, when retailers offer significant deals to attract shoppers.
Psychological Phenomenon
Psychological Phenomenon
The tendency for customers to feel less guilty about buying small luxury items when they are on sale, even if they are financially stretched.
Customer Perspective
Customer Perspective
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Business Perspective
Business Perspective
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Cultural Calendar Events
Cultural Calendar Events
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Discounts
Discounts
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Mobile Shopping
Mobile Shopping
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Buy Now, Pay Later (BNPL)
Buy Now, Pay Later (BNPL)
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Curbside Pickup
Curbside Pickup
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Cyber Week
Cyber Week
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E-commerce Peak Season
E-commerce Peak Season
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Mobile Shopping Influence on E-commerce
Mobile Shopping Influence on E-commerce
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Discount Depth
Discount Depth
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Bullwhip Effect
Bullwhip Effect
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What is BNPL?
What is BNPL?
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Mobile Shopping Share
Mobile Shopping Share
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Social Media Sales Contribution
Social Media Sales Contribution
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Mobile Shopping Growth
Mobile Shopping Growth
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Major Marketing Channels
Major Marketing Channels
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E-commerce Opportunity Analysis
E-commerce Opportunity Analysis
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Case Example
Case Example
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Event Identification
Event Identification
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Presentation and Sharing
Presentation and Sharing
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Event Library
Event Library
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Study Notes
E-Commerce Events
- E-commerce events are discussed in the context of a lecture by Radvilas Å eputis in Vilnius, Lithuania in 2023.
- The presentation covered topics like when Christmas is, Black Friday shopping, and the psychological phenomenon of the "lipstick effect."
- The lecture also examined the bullwhip effect in supply chains, and discount sales promotion strategies.
When Is Christmas?
- Businesses are celebrating Christmas in July with sales and activities, marketing it as a time to spend more money.
- This practice is seen as commercialism rather than a celebration of the birth of Jesus Christ.
Black Friday Shoppers
- Around 166 million people are expected to shop over the Thanksgiving weekend, which is more than 8 million compared to the previous year.
- Shoppers are mindful of inflation when planning purchases.
Lipstick Effect
- This is a psychological phenomenon where people treat themselves to small luxury items, even if they are cash-strapped.
- Items purchased due to the effect may include beauty services, makeup/skincare, fast fashion, gourmet food, home decor, and home services.
- Gen Z and Millennials are more likely to engage in this method during uncertain financial times compared to older generations.
Bullwhip Effect
- The bullwhip effect is a supply chain phenomenon.
- Small fluctuations in demand at the retail level can cause progressively larger fluctuations at the wholesale, distributor, and manufacturer levels.
- The phenomenon is named after the physics of cracking a whip.
Discount Sales Promotion
- Cyber Monday in 2022 generated a total of $11.3 billion in online spending, a record-breaking amount.
- Consumer spending was also high during Black Friday (up 2.3% YoY) and Thanksgiving (up 2.9% YoY).
- Discounts in electronics were particularly high, peaking at 25% off listed price compared to 8% in 2021.
- Mobile shopping also saw record highs, with 55% of online sales coming through smartphones in 2022 (up 4% from 2021).
- Buy now, pay later (BNPL) options saw significant increases in usage during Cyber Week.
Additional Insights
- Curbside pickup was used less this year compared to the previous year.
- Paid search was the most significant driver of sales across major marketing channels.
- Social media marketing remained a smaller contributor relative to other channels but saw a growth in year-over-year sales.
- Black Friday was a record-breaking day in online sales, raking in $9 billion alone.
Seminar Outline
- Students will identify key shopping or significant cultural events during assigned months.
- Analyze potential e-commerce opportunities connected to specific events.
- Students will create a case example of existing e-commerce successes during specific events.
- Presentation findings are geared to concise 3-5 minute presentations.
- Deliverable is a Google Slides presentation about the event, e-commerce opportunities and a case example.
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