Questions and Answers
What does digital strategy involve?
Using technology to provide better experiences
What does digital transformation involve?
Digital talent, customer journeys, business models, distributed technology, data, and people/culture
What does the Netflix and Blockbuster's digital transformation example highlight?
How Netflix addressed customer concerns and changed buying habits through online viewing
What does Airbnb's digital transformation example demonstrate?
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What does business strategy focus on?
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What does marketing strategy involve?
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What is a potential effect of failing to acknowledge AI as a tool?
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What is a potential impact of AI tools being trained on biased data?
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What generates nearly 60% of the company's operating income?
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What is the estimated value of the business?
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Which concept refers to companies offering free services in exchange for advertising and collecting user data?
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What does self-serve distribution involve?
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What is a revenue model for monetization mentioned in the text?
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What does the marketing strategy checklist focus on?
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What is the focus of the digital strategy concepts mentioned in the text?
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What does the company's highly-profitable AWS business generate?
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What do marketplaces earn commissions from?
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What is the focus of the marketing strategy mentioned in the text?
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What does peer-to-peer platforms connect?
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What does digitizing internal operations include?
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What are the segmentation criteria included in marketing strategy?
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What is a crucial part of content strategy?
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Which stages are involved in the customer journey?
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What are the various channels used in digital marketing?
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Which job position focuses on understanding the brand and customer journey?
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Which job position evaluates and improves touchpoints along the customer journey?
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Which job position works on the user experience on websites and mobile apps?
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Which job position is responsible for transforming ideas into tangible models on the screen of a computer?
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Which job position analyzes performance data and improves the conversion rate of websites and mobile apps?
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Which job position defines and executes social media strategies?
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Which job position handles communications with stakeholders, brand sponsorships, and media relations?
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Which of the following is NOT a segmentation criterion in marketing strategy?
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Study Notes
Digital Marketing Strategy and Job Positions Overview
- Marketing strategy includes segmentation based on demographics, geographics, psychographics, and behavioral aspects
- Buyer persona development is a crucial part of content strategy
- Customer journey involves awareness, evaluation, and loyalty stages
- Various channels like advertising, viral marketing, influencers, blogs, review sites are used in digital marketing
- Different job positions in digital marketing include Digital Marketing Manager, CX Manager, UX Manager, Designer, CRO Manager, Social Media Manager, PR Expert, Community Manager, Email Marketing Manager, Mobile Marketing Expert, and SEM Expert
- Digital Marketing Manager is responsible for understanding the brand and customer journey, designing omnichannel marketing plans, executing tactics, and measuring performance
- CX Manager focuses on evaluating and improving touchpoints along the customer journey to enhance customer satisfaction and value
- UX Manager works on the user experience on websites and mobile apps
- Designer transforms ideas into tangible models on the screen of a computer
- CRO Manager analyzes performance data and improves the conversion rate of websites and mobile apps
- Social Media Manager defines and executes social media strategies
- PR Expert handles communications with stakeholders, brand sponsorships, and media relations
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