Digital Marketing B-KUL-D0Q05A Table of Contents Quiz
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Questions and Answers

What are the main topics covered in Module 1?

ILLUSTRATIVE EXAMPLES, MARKETING 4.0, SERVICE ENCOUNTER 2.0, 4TH INDUSTRIAL REVOLUTION

Name two conceptual frameworks related to digital marketing discussed in Module 2.

Digital Marketing: A Framework review and research agenda, Marketing in computer-mediated environments

What is the focus of Module 3?

BACK TO THE FUTURE: UPDATED CRM FOR TRADITIONAL + DIGITAL MARKETING INTEGRATED

What does Module 4 mainly discuss?

<p>ROLE OF CUSTOMER FOR DIGITAL MARKETING</p> Signup and view all the answers

What is the topic of Module 5?

<p>ROLE OF TECHNOLOGY</p> Signup and view all the answers

What are the two parts covered in Module 4?

<p>CUSTOMER EXPERIENCE (CX(M)) AND THE CUSTOMER JOURNEY, CUSTOMER ENGAGEMENT (CE)</p> Signup and view all the answers

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