10 Questions
What does psychologist Andrea Bonior recommend when framing problems?
Using 'I' statements to express feelings
Why is it important to have solid evidence of a problem before addressing it?
To make it easier for others to recognize the issues
What does psychologist Laura Brennan emphasize in difficult conversations?
The importance of letting go of ego and not focusing on being proved right
Why does staying calm play a vital role in difficult conversations?
To avoid reacting badly and causing an argument
What does overplanning conversations in advance, according to Bonior, risk?
Preventing flexibility in genuinely participating in the discussion
What does acknowledging your anxiety during a difficult conversation help with?
It helps you focus on positive results
Why does psychologist Andrea Bonior caution against overplanning difficult conversations?
It can hinder genuine participation and flexibility in the discussion
What does having solid evidence of a problem before addressing it make easier?
Recognition of issues by other people
What does psychologist Laura Brennan emphasize about our behavior in difficult conversations?
Letting go of our ego and not focusing on being proved right
Why is it important to highlight how a problem impacts us and others during a difficult conversation?
To focus on the impact rather than making accusations
Learn about making difficult conversations easier by providing solid evidence, highlighting the impact, and using 'I' statements. This quiz will help you understand the importance of framing problems with 'I' and how to approach challenging discussions with friends and others.
Make Your Own Quizzes and Flashcards
Convert your notes into interactive study material.
Get started for free