12 Questions
Which type of departmentalization groups activities by the type of customer served by the organization?
Customer departmentalization
Which departmentalization groups activities based on territory?
Geographic departmentalization
What is the purpose of grouping activities according to product line in product departmentalization?
To provide specialists who can best meet the needs of a specific product or service
In which type of departmentalization are HR, Marketing, and Accounting examples of departments?
Functional departmentalization
What is the purpose of process departmentalization?
To categorize homogenous activities based on skills required
How does the chain of command help organizations function smoothly?
By clarifying who reports to whom and who is responsible for each task
What happens if the unity of command is broken in an organization?
An employee might have to cope with conflicting demands or priorities from several superiors
How does the span of control impact an organization?
It determines the number of levels and managers an organization has
What term refers to the duty of an employee to inform and update supervisors?
Accountability
Which element of organizational structure refers to the degree to which tasks in the organization are subdivided into separate jobs?
Work Specialization
What is the term for the basis by which jobs are grouped into manageable units?
Departmentalization
Which type of labor specialization increases employee skills through repetition and allows the use of specialized equipment?
Division of labor
Learn about the different types of departmentalization in organizations such as functional departmentalization and product departmentalization. Understand how activities can be grouped based on function, product, geography, process, and customers.
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