Departmentalization Types in Organizations
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Questions and Answers

Which type of departmentalization groups activities by the type of customer served by the organization?

  • Product departmentalization
  • Functional departmentalization
  • Geographic departmentalization
  • Customer departmentalization (correct)

Which departmentalization groups activities based on territory?

  • Product departmentalization
  • Functional departmentalization
  • Customer departmentalization
  • Geographic departmentalization (correct)

What is the purpose of grouping activities according to product line in product departmentalization?

  • To provide specialists who can best meet the needs of a specific product or service (correct)
  • To pursue economies of scale by placing employees with shared skills and knowledge into departments
  • To place all activities related to the product or service under one manager
  • To ensure each major product area is under the authority of a senior manager who is a specialist in everything related to the product line

In which type of departmentalization are HR, Marketing, and Accounting examples of departments?

<p>Functional departmentalization (B)</p> Signup and view all the answers

What is the purpose of process departmentalization?

<p>To categorize homogenous activities based on skills required (A)</p> Signup and view all the answers

How does the chain of command help organizations function smoothly?

<p>By clarifying who reports to whom and who is responsible for each task (B)</p> Signup and view all the answers

What happens if the unity of command is broken in an organization?

<p>An employee might have to cope with conflicting demands or priorities from several superiors (A)</p> Signup and view all the answers

How does the span of control impact an organization?

<p>It determines the number of levels and managers an organization has (A)</p> Signup and view all the answers

What term refers to the duty of an employee to inform and update supervisors?

<p>Accountability (B)</p> Signup and view all the answers

Which element of organizational structure refers to the degree to which tasks in the organization are subdivided into separate jobs?

<p>Work Specialization (D)</p> Signup and view all the answers

What is the term for the basis by which jobs are grouped into manageable units?

<p>Departmentalization (A)</p> Signup and view all the answers

Which type of labor specialization increases employee skills through repetition and allows the use of specialized equipment?

<p>Division of labor (D)</p> Signup and view all the answers

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