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Questions and Answers
What is the purpose of using strip phrases in a conversation?
What is the purpose of using strip phrases in a conversation?
What is the 'Springboard Focus Technique'?
What is the 'Springboard Focus Technique'?
What is one of the principles for dealing with difficult people?
What is one of the principles for dealing with difficult people?
How should you treat a person, even if you find it difficult to respect them?
How should you treat a person, even if you find it difficult to respect them?
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What does it mean to go for the 'Win/Win Solution'?
What does it mean to go for the 'Win/Win Solution'?
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