Definition of Terms: 360-Degree Feedback

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Questions and Answers

What is 360-degree feedback?

A performance appraisal method that involves evaluation input from multiple levels within the firm as well as external sources.

What does achievement testing measure?

An individual's knowledge, skills, or competencies in specific areas relevant to job performance.

What is advanced interviewing?

A strategic approach used by organizations to thoroughly assess candidates for employment.

What characterizes alternation ranking?

Selecting the best and worst employees based on certain traits and ranking them. Signup and view all the answers

What is the purpose of an applicant personality test?

To evaluate the personality traits and characteristics of job applicants. Signup and view all the answers

What occurs during an appraisal interview?

A formal discussion between an employee and manager regarding performance. Signup and view all the answers

What does apprenticeship training combine?

On-the-job training with classroom instruction. Signup and view all the answers

What is involved in a background check?

An investigation to check a potential employee’s background. Signup and view all the answers

What is the BARS method used for?

A performance appraisal method that uses specific job behaviors to evaluate employees. Signup and view all the answers

What does benchmarking jobs help establish?

Relative value and pay structure for similar jobs in the job market. Signup and view all the answers

What are bonuses?

Additional monetary rewards given to employees on top of their base salary. Signup and view all the answers

What is the buddy system in employee onboarding?

Assigning a buddy to guide a new hire in job aspects. Signup and view all the answers

Who are candidates in the hiring process?

Individuals seeking employment or appointment to a particular job. Signup and view all the answers

What is campus recruitment?

An external source of recruitment involving educational institutions. Signup and view all the answers

What is the goal of career development in an organization?

To ensure qualified individuals are available when needed. Signup and view all the answers

What do case studies provide for trainees?

In-depth descriptions of the experiences of disguised organizations. Signup and view all the answers

What is central tendency error?

An appraisal error that occurs when employees are rated near the average. Signup and view all the answers

Study Notes

Performance Appraisal Methods

360-degree Feedback: Involves evaluations from various sources like senior managers, peers, subordinates, and external customers to provide a comprehensive assessment.
Alternation Ranking: Evaluators rank employees from best to worst based on specific traits or criteria.
Behaviorally Anchored Rating Scale (BARS): Combines traditional rating scales and critical incident methods; uses specific job behaviors to define performance levels.

Assessment and Testing

Achievement Testing: Measures individual's knowledge and skills relevant to job performance through specific assessments.
Applicant Personality Test: Assesses personality traits and preferences to predict fit within organizational culture and specific roles.

Interviewing Techniques

Advanced Interviewing: A strategic approach that goes beyond traditional interviews to evaluate candidates thoroughly through skills, competencies, and experiences.

Employment Processes

Background Check: Essential in hiring; verifies candidates’ education, work history, and criminal records to confirm the accuracy of their provided information.
Appraisal Interview: A formal discussion between an employee and manager focused on performance, improvement areas, and growth opportunities.
Buddy System: Pairing new hires with experienced employees during onboarding to acclimate them to the workplace and team dynamics.

Training and Development

Apprenticeship Training: Combines on-the-job training with classroom instruction, often in skilled trades, under the guidance of experienced mentors.
Career Development: A structured approach by organizations to ensure qualified individuals are available for future needs through ongoing training and career planning.

Recruitment Strategies

Campus Recruitment: Engages students by providing information on job opportunities directly from educational institutions.
Candidates: Individuals seeking employment, typically submitting an application and resume to express their interest in a particular role.

Additional Key Concepts

Bonuses: Extra monetary rewards for employees based on various performance metrics, enhancing motivation and satisfaction.
Benchmarking Jobs: A comparative approach to evaluate job roles and compensation structures within and across organizations to maintain competitive salary packages.
Central Tendency Error: An appraisal error where evaluators rate most employees as average, which skewers performance evaluations.

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Description

This quiz explores key terms related to performance appraisal methods, focusing on 360-degree feedback and achievement testing. Understand how feedback is gathered from various sources within a company and the importance of achievement testing in evaluating individuals. Test your knowledge on these evaluation methods.