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Questions and Answers
What type of decision is required when employees must search for alternative solutions in a non-routine problem?
Which decision-making process allows people to select the preferred solution without the need to identify or evaluate alternative choices?
Why is the rational choice decision-making model not often followed?
Which factors interfere with the problem identification step in decision-making?
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In the problem identification stage, what does stakeholder framing refer to?
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What is the term used to describe the tendency to select a solution that is 'good enough' when making a decision?
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How do emotions affect our choices according to the text?
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Which emotion tends to make us more optimistic about the success of risky alternatives?
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Which of these statements about intuition is FALSE?
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What stage in the decision-making process can creativity potentially improve?
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Study Notes
Decision-Making Types and Processes
- Non-routine problems require adaptive decisions where employees explore alternative solutions.
- The satisficing decision-making process allows individuals to choose a preferred solution without the need to evaluate all alternatives.
Rational Choice Decision-Making Model
- The rational choice model is often not followed due to cognitive biases, emotional influences, and time constraints that hinder systematic analysis.
Factors Interfering with Problem Identification
- Factors such as cognitive biases, limited information, and personal agendas can obstruct the clear identification of problems.
Stakeholder Framing
- In the problem identification stage, stakeholder framing refers to how individuals perceive and interpret issues based on their interests, which can shape the problem definition and potential solutions.
Satisficing
- The decision to select a solution that is deemed 'good enough' is known as satisficing.
Influence of Emotions
- Emotions can significantly affect choices, often leading to irrational decision-making as emotional states can alter perception and judgment.
Optimism and Risk
- The emotion of hope tends to induce optimism about the success of risky alternatives, influencing decision-making in uncertain situations.
Myths about Intuition
- A common misconception is that intuition is purely instinctive and lacks rational basis, when in reality intuition can be informed by subconscious knowledge and experience.
Creativity in Decision-Making
- Creativity can enhance the solution generation stage of the decision-making process, leading to innovative ideas and alternatives.
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Description
Test your knowledge on decision making processes with this quiz. From non-routine problems to selecting preferred solutions, this quiz covers various aspects of decision making in a workplace setting.
