Decision Making Flashcards Chapter 5

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Questions and Answers

What is programmed decision making?

  • Routine decision making following established rules. (correct)
  • Conducting a retrospective analysis.
  • Decision making in response to unusual opportunities.
  • A set of feasible alternatives.

What characterizes nonprogrammed decision making?

  • Routine decisions.
  • Decisions made with established rules.
  • Made in response to unusual or novel opportunities. (correct)
  • Conducting retrospective analysis.

Give an example of nonprogrammed decision making.

Entering a new market or launching a new promotional campaign.

What is step 1 of the decision making process?

<p>Recognize the need for a decision.</p> Signup and view all the answers

What is step 2 of the decision making process?

<p>Generate alternatives.</p> Signup and view all the answers

What does step 3 of the decision making process involve?

<p>Assess alternatives.</p> Signup and view all the answers

What is step 4 of the decision making process?

<p>Choose among alternatives.</p> Signup and view all the answers

What is step 5 of the decision making process?

<p>Implement the chosen alternative.</p> Signup and view all the answers

What is step 6 of the decision making process?

<p>Learn from feedback.</p> Signup and view all the answers

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Study Notes

Decision Making Concepts

  • Programmed Decision Making: Routine decisions made through established rules or guidelines; apply when situations frequently recur.
  • Nonprogrammed Decision Making: Decisions made in response to unique events with no predefined rules; involve unpredictable circumstances.

Examples of Nonprogrammed Decisions

  • Entering new markets
  • Launching new promotional campaigns

Decision Making Process Steps

  • Step 1: Recognize the need for a decision; identifying issues or opportunities is crucial.
  • Step 2: Generate alternatives; managers develop a range of feasible actions in response to identified problems or opportunities.
  • Step 3: Assess alternatives; evaluating the pros and cons of each option to determine potential effectiveness.
  • Step 4: Choose among alternatives; rank options based on assessment to select the most suitable choice.
  • Step 5: Implement the chosen alternative; execution involves making numerous related decisions to realize the chosen course of action.
  • Step 6: Learn from feedback; retrospective analysis helps managers understand outcomes and improve future decision-making processes.

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